Since August 2015 Dhara has led the team working on new and emerging energy supply and services markets to protect and promote the interests of consumers, current and future. The team works on energy policy related to household energy usage data, smart meters, heat networks, micro-generation, community energy and future heat options. The team also leads on policy areas that consider energy products and services that can help to improve consumer control and household energy efficiency.
Dhara joined Consumer Focus in 2009 as a Policy Manager, leading work on vulnerable consumers, advice and redress. She has a wide range of strategic policy experience having worked in both the public and voluntary sector on a range of policy areas, including civil and civic society, community engagement, local authority performance management, scrutiny, localism and devolved budgeting.