LOGIN TO THE EVENT APP

 

 

HOW TO LOG ON TO THE PLATFORM

1.  Go to www.swapcard.com
2.  Top right - Log in as a Participant 
3.  Enter the email you used to register for Solar & Storage Live
4.  Create own password
5.  Wait 15-20mins - the link will be sent to your email

 

 

IF YOU HAVE NOT REGISTERED FOR SOLAR & STORAGE LIVE

 

1. Click here to register.

2. Wait 15-20 minutes - you will be sent an email from Solar & Storage Live  (hello@swapcard.com). Follow the link in the email to access the platform. Do check your other folders.

 

 

TIPS

  • To access the platform, you have to use a recent browser such as Google Chrome or Mozilla Firefox.

  • The link sent from swapcard will take you to your default browser. If this isn’t Chrome or Mozilla, you will need to right click on the link, copy the link and paste into Chrome or Mozilla browser.

  • The event app is only used to access the agenda, floorplan and networking. We will not live-stream any sessions

FAQ

 

Swapcard: a leading app for events

Swapcard explained in 90 Seconds

 

 

Please note: Only registered attendees can access the platform. It may take up to 1 hour to complete your registration.

When the platform is ready for you to log in, you automatically receive an email from hello@swapcard.com which will take you through to the event. Please make sure this address is added to your safe sender list because you will also be notified about meeting requests etc.

Alternatively, once registered using your unique link, you can go to https://www.swapcard.com/ and click on log in as participant. It will ask you to put in your email and create your own password.

 

Login issues

Trouble logging in? Don't panic, there is always a solution ... please try the below:

  • Make sure you try multiple browsers ( Google Chrome is preferred). Please note, Swapcard does not support IE or Edge
  • Have you tried the mobile app, if your desktop version isn’t working?
  • Have you tried logging in and out? It sounds cliché but it is simple and sometimes effective when Swapcard is having a temporary glitch. 
  • Do you keep getting the 'we have sent you an email' but you never receive it? This could be due to your company proxy/firewall settings blocking Swapcard emails. Please contact your IT department and in the meantime, send us over your personal email.

General support:

I need help setting up my profile

Please access our profile support hub to find answers for:

 

Get Involved at Solar & Storage 2022
 

 

CONNECT WITH US

 

TO EXHIBIT OR SPONSOR


Tom Moon
tom.moon@terrapinn.com
t/ +44 207 092 1035

 

TO SPEAK


Parina Lathia
parina.lathia@terrapinn.com  
t/ +44 207 092 1055

 

Marketing & Press


Onika Akhtar
onika.akhtar@terrapinn.com
t/ +44 207 092 1034