Carly Irving-Dolan | CEO Energy
NRMA Energy

As a seasoned senior executive specialising in enterprise transformation and business innovation, I bring a proven track record across diverse industries including Education Disabilities, Energy, Telecommunications, and Transport. My career spans private, public, and government organisations, where I've driven major organisational change, led significant customer experience reforms, and spearheaded operational transformation programs.

I am a dynamic change agent with a passion for navigating complexity and generating innovative ideas. I've managed complex digital implementations and initiated process improvements in Human Resources, Customer Contact Centers, Dispatch, Workforce Planning, and Field Delivery and Engineering. My roles have spanned Operations, Risk Management, General Management, Human Resources, Field Services, Corporate Communications, Corporate Relations, Strategy, Digital, Project Delivery, and Project Management.

My proactive, people-centric approach fosters an environment where diverse perspectives converge to explore all opportunities. I excel at bringing together the right people at the right time with the right skills, creating pathways, removing barriers, and opening doors to success. I'm known for clearly articulating visions and strategies, ensuring alignment and engagement at all levels.

Throughout my career, I have driven strategic initiatives, inspired teams, delivered commercial efficiencies, and managed large infrastructure projects. My commitment to customer-centricity, innovation, and transformation is complemented by a strong focus on diversity, gender inclusion, and a collaborative workplace culture.

I hold several board positions, contributing strategic oversight and governance. I have a history of navigating startups and growth organisations, strategising acquisitions, and mergers, and executing plans that enhance commercial viability and productivity. Whether stepping into new business areas or overseeing long-term strategic outcomes, I consistently drive results.

My vision is to shape a cleaner, more sustainable future. I believe in the power of diverse thinking, gender balance, and inclusive leadership to drive change. My mission is to invigorate regional communities by bringing economic activity and new job opportunities. I am committed to championing diversity, gender equality, and inclusivity while modernising the energy and transport industries. Ultimately, my goal is to transform the way people live, work, and play, unlocking boundless possibilities through sustainable and future-proof solutions.