Conference - 7 November 2018

08:50

Chairperson’s opening remarks

AFRICA MOVING FORWARD

Panel discussion
09:00

Panel: Partnerships, Central banks and disruption: Safeguarding financial stability, while working with fintechs

  • What role should central banks play to promote the adoption of fintech
  • Identifying policies that encourage the adoption of fintech
  • Improving the relationship between the regulator and the banks
  • Testing and integrating fintech innovation
Sidi Mohammed Dhaker, Chief of Staff to the Governor: Senior Advisor to the Governor in charge of Communication, Central Bank of Mauritania
Zubair Riaz
09:40

Payment innovation: leading to a larger ecommerce adoption in Africa

  • Leading payment innovations
  • Ecommerce personalisation, big data and AI
  • Keeping customer loyalty, experience and personalisation at the forefront
  • Mobile, mobile, mobile
  • Taking a look at what ecommerce giants are doing
10:00

Speed Networking

10:40

Morning Tea

PAYMENTS

FINTECH

ECOMMERCE

X-BORDER & REMITTANCES

MICRO-FINANCE, CREDIT & LENDING

B2B COMMERCE

Track 1: Payments
11:20

How the x-border revolution is disrupting the region and its commerce

  • Using mobile for better payments – the mobile payment explosion
  • Promoting interoperability – life, mobile, banking, ecommerce
  • Innovating with financial inclusion in mind
  • Commerce, banking and payments that cater to an internet-consuming culture
Track 2: Fintech
11:20

Fintech credit: Leveraging the disruptive business model to attract customers

  • Market structure and business models
  • Financial stability implications
  • Technological advances influencing development
  • Maintaining a customer centric approach
  • Regulatory requirements
Track 3: Ecommerce
11:20

Taking the fast track into the digital future of B2B Commerce

  • Grasping the online commerce potential
  • Enhance customer loyalty and engagement
  • Taking advantage of real-time data
  • Assessing opportunities made by the IoT
Track 1: Payments
11:40

X-Border remittances: the race between banks and non-banks

  • Differentiating your services to attract the unbanked
  • Being able to look at the last mile of money
  • Design thinking to make it more customer centric
  • How to ensure remittances don’t get cashed out – adding value through tracking
  • Who will win?
Track 2: Fintech
11:40

The future of online & micro-finance

  • The social and economic benefits
  • Distinctive online and digital-based approach
  • Using pre-paid mobile phones as a proxy for financial data
  • Reduce cost structures
  • Improve loan decision-making and communication with clients
Track 3: Ecommerce
11:40

The omni-channel B2B commerce experience

  • Why it’s vital to deliver a consumer-like buying experience
  • Tailoring your customer engagement at every touch-point
  • Mobile – more so in B2B ecommerce!
  • Creating a single view of the customer and a seamless transfer of information
  • Smart personalisation and end-to-end service
Track 1: Payments
12:00

How fintech is allowing for simple, faster, cheaper and frictionless x-border payments

  • Fintegration: redefining financial markets and the way to move forward
  • Collaboration, partnerships and processes
  • What does this mean for the African consumer?
  • Africa’s rising stars
Track 2: Fintech
12:00

Fintech lending vs. traditional lending

  • New lending models
  • Managing the capital, lending at competitive rates
  • Customer data security
  • Accommodating everyone
  • Leveraging tech to better your services
Track 3: Ecommerce
12:00

Why you need a B2B strategy: Rewards, benefits and profits

Hamani Habibou, Head of Innovation, Banque Atlantique Niger

ROUNDTABLES

Now’s your chance to get really interactive! Simply pick one of our roundtable topics and join the debate. Numbers will be limited at each table, to ensure everybody gets their chance to participate in the discussion.
12:20

Blockchain applications in the real world

12:20

Moving towards e-money (movement from physical to electronic)

12:20

Using the opportunity of e-commerce to grow your business

13:00

Lunch

P2P INNOVATION

BLOCKCHAIN AND CRYPTOCURRENCIES

DELIVERY & FULFILLMENT

Track 1: Payments
14:20

Catering to an ever changing customer base: Is P2P the new norm?

  • Simple, quick and cost effective transactions
  • Seamless methods to on-board customers
  • Reaching out to the tech savvy generation
  • Using rewards to leverage existing networks
Track 2: Fintech
14:20

Blockchain in Africa: Assessing the landscape

  • The current state of play
  • Emerging cases of blockchain
  • Integrating blockchain into your technology strategy
  • How will regulation impact blockchain development?
Track 3: Ecommerce
14:20

How to change your digital business model and localise your offering 14:20

  • Starting with the end in mind – data and more data
  • Expanding revenue streams and finding local products to sell
  • Leveraging partnerships, the trust element and changing mindsets
  • Localising your fulfilment platform
  • Innovative payment solutions for a cash driven community
Track 1: Payments
14:40

Making P2P payments an integral part of the financial landscape

  • Giving consumers more options than ever before for sending money to their peers
  • Creating a simple, speedy money transfer platform
  • Transferring money in real-time
  • How will low-cost, digital P2P payments affect banks and telcos?
  • Social media: making use of the viral engine for P2P payments
Track 2: Fintech
15:00

Taking blockchain mainstream

  • Applying blockchain to traditional and commercial platforms
  • Reshaping the way we do business - enhancing smart contracts
  • A welcomed secure disruption to x-border payments
  • Is blockchain the future of finance

B2B PAYMENT INNOVATION

GOING CASHLESS

UX & CUSTOMISATION

Track 1: Payments
15:20

Old vs new: tracking the digitalization of B2B

  • Transforming business models
  • Expanding outside traditional markets to enable operational innovation
  • Setting up the right infrastructure to leverage digitization
  • Streamlining workflow and productivity for improved B2B transaction
  • Leveraging digitisation to boost customer on boarding
Track 2: Fintech
15:20

A banking blackout – why parts of Africa are holding onto cash

  • The trust element is not easily destroyed
  • Competing with the convenience and perception of no cost to low income earners
  • Why global financial turmoil keeps customers focussed on cash as a payment method
  • Is cash here to stay in Africa?
  • How tech can compete
Track 3: Ecommerce
15:20

Priorities: UX rules the roost

  • UX interfaces – what comes next?
  • Making your platform interactive to your avid and once off users
  • Designing with the tech savvy in mind, not just millennials
  • Using predicative analytics to personalise the platform
  • Putting UX first – seamless changes that allow for users to easily adapt
Track 1: Payments

15:50 Top tips on simplifying B2B mobile payments

  • Integrating seamlessly with current payment processes
  • Allowing for real-time payments across multiple payments methods
  • Using mobile B2B for global payments
Track 2: Fintech

15:50 When will West Africa be cashless?

  • Using Fintechs and Financial inclusion to boost the region
Track 3: Ecommerce
15:40

Creating a Seamless UX - keeping mobile in mind

  • A personal on boarding experience
  • Implementing a strategy to ensure UX is optimised
  • Keeping it simple
  • Shifting from customization to personalization
  • Keeping a psychological perspective in mind
Track 3: Ecommerce
16:00

UX at the forefront while integrating a seamless payments infrastructure

  • Online payment constraints
  • Internet infrastructure – disconnecting the customer out at the last moment
  • Factors blocking successful eCommerce transactions and experiences
  • Keeping your customers’ needs and wants close to your heart
16:20

Afternoon Tea & Networking

last published: 16/Oct/18 11:55 GMT

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