Vijay Kumar | Business Head - Products
Financial Software & Systems (FSS)

Vijay Kumar, Business Head - Products, Financial Software & Systems (FSS)

Vijay Kumar is a senior professional with 20 years of diverse professional experience within the payments and banking domains.  He has held various leadership roles with large organisations like SHV Energy N.V, Fundtech and FSS  
He has been instrumental in growth strategy, business development and Product Management in and leading teams, across these organisations.  Vijay brings in a global experience having worked with diverse.  At FSS, he is based out of Mumbai and currently leads business for FSS Products SBU. Earlier, he was leading Sales for FSS India and also built the Digital payments business within FSS.


Seamless ME 2019 day 1 @ 16:15

Designing a new-gen merchant and customer experience

  • Building strong e-Commerce rails for the future.
  • Re-designing the merchant experience to address millennial requirements
  • Creating a new service quality to encompass all merchant categoriesThe 5-dimension enabler: building a framework for acquirers to capitalise on growth
  • Smartly leveraging the intelligence of analytics insights
  • Managing the risk reality to reduce fraud liability

Seamless ME 2019 day 2 @ 14:00

PANEL: Shaping the future payments experience with AI

  • Predicting behaviour and intuitively managing transaction timings
  • Offering timely and relevant offers to support consumer cashflow
  • Personalising services with psychographic algorithms
  • Improving retention, revenue and profitability
  • Amplifying CX with machine drive conversational capabilities
  • Leveraging transactions for customer centricity
  • Developing a interoperable AI network of the future
last published: 15/Apr/19 13:15 GMT

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