Priyanka Lakhani | Regional Commercial Director Middle East, Africa And India

Priyanka Lakhani, Regional Commercial Director  Middle East, Africa And India, Collinson

Priyanka is a senior business leader with over 20 years of experience in designing and delivering customer engagement and loyalty strategies across Financial Services, Travel, Retail, Channel and leisure & entertainment sectors for leading global and regional brands. Priyanka is the commercial lead for C level pitches and strategic sales opportunities, driving new business, new market and product development across the MEAI region for complete breadth of Collinson’s reach across-sector, divisions and products.


Seamless ME 2019 day 2 @ 11:20

PANEL Winning customer loyalty in an digital world

  • Adopting an multi-channel, seamless loyalty approach to reward customers in real time, on any channel
  • Connecting and recognising customers at all touch points
  • Yielding stronger engagement and higher spends with personal and authentic customer experiences
  • Rewarding customers for more than spending: sharing, referring and responding
  • Capturing spend and engagement data to market future customer retention offersSpeaker TBC, Collinson Group

Seamless ME 2019 day 2 @ 12:20

Transforming B2B with B2C insights

  • Understanding the “lag” in B2B customer experience innovation
  • Utilising advancements in B2C to enable quicker experience transformation for B2B
  • Differentiating the B2B proposition through access to insights and information
  • Creating value extensions to capitalize on end consumer opportunities
last published: 15/Apr/19 13:15 GMT

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