Divya is a Strategic & Creative change leader with progressive experience in leading organizations in the financial services sector. With an approach that balances customer experience with the commercial agenda, she has been successful in transforming businesses during periods of growth, consolidation and transformation.
A functional background has taken her through direct customer engagement, structured business analysis and project management disciplines delivering large and complex change management programs across a number of corporate functions.
She has gained deep experience gained across retail banking, lean and technology transformation and is a decisive and outcome focused change management specialist, who leads by example.
In her current capacity as Director, Projects at RAK Bank, Divya is leading strategic and cross functional programs focused at improving business performance.