SEAMLESS  NORTH  AFRICA  AGENDA

 
 

 

Cairo, 17 - 18 June 2019

Schedule

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Jun 1709:00
Conference pass

Exhibition opening

Keynotes
Chairperson introduction
Jun 1710:00
Conference pass

KEYNOTE Innovation is not technology

Keynotes
  • Putting consumers at the epicentre of innovation
  • Revolutionising the individual customer experience with new technology
  • Reducing the risk of negative consequences whilst increasing the success rate of innovative solutions
  • Matching technological innovation with ethical innovation
Jun 1710:50
Conference pass

KEYNOTE PANEL Endorsing innovation to enable fintech

Keynotes
  • Creating an environment which fosters fintech innovation
  • Generating revenue from commercialisation of innovations
  • Balancing innovation with perceived risk in this new era of technology
  • Challenging traditional processes across the value chain with technology innovation
Jun 1712:20
Conference pass

PANEL NPS: Fostering inclusive innovation

Fintech & Payments
  • Expanding current infrastructure to capture underserved markets
  • Driving NPS with financial technology
  • Easing the process of customer acquisition with e-KYC
  • Collaborating with banks and fintechs to drive multi-platform interoperability
  • Reducing fees and ensuring market freedom through regulation
  • Reducing the number of transactions taking place in the grey economy
Jun 1712:20
Conference pass

PANEL Loyalty – getting creative

Ecommerce
  • Conquering the major hurdles with loyalty longevity
  • Improving customer retention through personalised reward systems
  • Capitalising on data availability to predict and personalise services
  • Understanding increasingly complex consumer decision behaviour to optimise conversion rates
  • Incentivising consumers to purchase with real-time promotions and offers
  • Creating compelling customer experiences by focusing on customers not products
Jun 1712:40
Conference pass

A frictionless customer experience

Ecommerce
  • Focusing on the individual first and then the product
  • Developing an effective omni-channel CX strategy
  • Providing consistent, meaningful experiences to customers at every touch point
Jun 1713:00
Conference pass

DEBATE Fintech vs Techfin: future of P2P and mobile

Fintech & Payments
  • Disruptive change or incremental change, what does the consumer want?
  • Capitalising on big data
  • Leveraging an existing customer base into a sustained financial service engagement
  • Building trust through value-added digital services
Jun 1713:00
Conference pass

Uncovering the value of the virtual store

Ecommerce
  • Diversifying revenue streams whilst minimizing costs through dropshipping
  • Creating value through dynamic pricing
  • Strengthening brand value through implementing personalisation and localisation
  • Utilising datasets and algorithms to set optimal product pricing
Jun 1713:20
Conference pass

Driving sales with personalised marketing

Ecommerce
  • Constructing powerful and effective personalised adverts with dynamic retargeting
  • Inspecting your conversion pathways -where are you going wrong?
  • Reducing basket abandonment and pushing demand with enticing retargeted offers
  • Preparing for change as voice-led and image-led searching gains traction
Jun 1713:40
Conference pass

Digital Payments: Ready. Set. Pay.

Fintech & Payments
  • Deploying digital payment solutions to meet changing customer needs
  • Engaging directly with customers through mobile payment business channels
  • Seamlessly integrating all payment solutions into a single platform
  • Quashing the security concerns that prevent consumer uptakeReserved for sponsor
Jun 1713:40
Conference pass

How to go viral

Ecommerce
  • Choosing the right influencer to drive authentic engagement and brand loyalty
  • Maximising return on investment by building a measurement framework
  • Actively engaging with consumers through user generated content
  • Giving your brand a voice across all channelsReserved for sponsor
Jun 1715:10
Conference pass

PANEL Empowering the population with digital banking

Fintech & Payments
  • Challenging legacy thinking and organisational structures
  • Reconfiguring core capabilities with digital solutions to cater for the entire population
  • Keeping pace with the young, dynamic, growing and digitally native population
  • Delivering engaging digital customer experiences
Jun 1715:10
Conference pass

PANEL Rethinking the entire supply chain

Ecommerce
  • Establishing a customer-focused omni-channel strategy from packaging to last mile delivery
  • Broadening visibility with real-time tracking and improved traceability
  • Confronting the logistical and economical challenges stifling innovation
  • Leveraging physical stores as product return hubs to offset inflated costs
  • Utilising disruptive data-driven technology, including machine learning, artificial intelligence and IoT
Jun 1715:30
Conference pass

Navigating new shipment models

Ecommerce
  • Evaluating the different shipment options and systems available
  • Understanding opportunities for innovation in fulfilment and logistics
  • Implementing APIs to provide multicarrier functionality and support
  • Improving efficiency with automated warehouses and new pickup optionsReserved for sponsor
Jun 1715:50
Conference pass

Delivering next-gen service with AI

Fintech & Payments
  • Unlocking value from existing data sets
  • Examining whether customer facing or back-end supporting AI will have the largest impact
  • Providing real-time offers and intuitively managing consumers
  • Using machine learning to detect anomalous behaviour
  • Evaluating the effectiveness of virtual assistants and robo-advisors
Jun 1715:50
Conference pass

Delivering efficiency with the ‘future’ warehouse

Ecommerce
  • Using software as a key driver for logistics automation
  • Calculating the infrastructure, volume and network requirements for expansion
  • Enabling an efficient distribution model for retailers with urban fulfilment centres
  • Understanding how the shared economy will affect last mile deliveryReserved for sponsor
Jun 1716:10
Conference pass

The transformative power of automation in the financial industry

Fintech & Payments
  • Refining supply chain efficiencies through automation incorporation
  • Implementing automation to deliver a hyper-personalised commerce experience
  • Transitioning RPA and AI from the back office to the front
  • Effectively allocating resources with predictive analytics
  • AI empowered automation: hype or seismic impact?
Jun 1716:10
Conference pass

PANEL Automating the user-experience

Ecommerce
  • Incorporating chatbots as the users first point of call
  • Driving additional commerce through offering 24/7 automated support
  • Employing machine learning optimisation to provide increased personalisation
  • Revolutionising the entire purchasing experience with hands-free AI
  • Collaborating with leading tech companies for consumer convenience
Jun 1716:30
Conference pass

Going contactless: Navigating the direction of tap and go

Fintech & Payments
  • Substituting traditional payment methods with fresh, innovative technology
  • Changing legacy systems with new, supplementary payment technology
  • De-incentivising cash and accelerating acceptance
  • Expanding the network of cashless points
  • Overcoming the security threats associated with contactless payments
Jun 1716:30
Conference pass

Shortening the distance between prospect and purchase

Ecommerce
  • Minimizing clicks to purchase through voice-based purchasing
  • Gaining a competitive advantage through the ability to foresee user behaviour
  • Accelerating commerce through hands-free conversational interfaces like Alexa, Google Assistant and Facebook Messenger
  • Establishing greater customer intimacy with voice-based assistantsReserved for sponsor
Jun 1717:30
Conference pass

Roundtable discussions:

Keynotes
A roundtable is a meeting “round a table” for information exchange and peer networking. It is an informal setting that enables relationships, solutions and ideas. It is about creating dialogue, throwing out ideas and answering questions, sharing problems, empathy, collaboration, making new connections. Roundtables are dynamic, interactive, inclusive and fast-paced. There will be 10 conference attendees seated at each roundtable that will last for 40 minute session.
1. Digital lending Reserved: IC4? Islam Zekry
2. EKYC
3. Insurtech

Create your personal agenda –check the favourite icon

Jun 1809:30
Conference pass

KEYNOTE The future of banking: it’s time to disrupt!

Keynotes
  • Prioritising the implementation of new technologies
  • Personalising the customer experience with robotics, IoT and AI
  • Addressing the legacy back-office operations that may be hindering digital banking innovation
  • Effectively incorporating VR and AR to add value to organisational strategies
Jun 1810:00
Conference pass

KEYNOTE DEBATE Fintegration: shaping the future of financial services

Keynotes
  • Overcoming the roadblocks for fintech innovation
  • Choosing whether to innovate from within or buy in the required skills
  • Supporting rather than hindering innovation with a collaborative approach
  • Balancing risk and innovation
Jun 1810:50
Conference pass

KEYNOTE Seizing the digital opportunity

Keynotes
  • Utilising digital banking to increase customer convenience and accessibility
  • Leveraging APIs to transform business models and unlock new capabilities
  • Adding customer value through enhanced industry-specific functionality
  • Increasing revenue through lower operating costs based on streamlined processesReserved for sponsor
Jun 1811:40
Conference pass

Fintech frenzy: hype or reality?

Fintech & Payments
  • Where to invest – lending, wealth, insurance or blockchain?
  • Identifying the scalable opportunities and where to find them
  • Ensuring ROI in the marketplace of abundance
  • Exploring the decline in payment fintechs and the increase in broader technology
Jun 1811:40
Conference pass

PANEL Unearthing the new digital payment platforms

Ecommerce
  • Recognising the need to offer an array of viable payment options
  • Transitioning from offline to online payments
  • Balancing the new necessities; user experience, convenience and security
  • Maintaining a customer-centric attitude when launching multiple-device payment strategies
  • Examining the reality of a one-click payment strategy
Jun 1812:00
Conference pass

Propelling growth through start up ecosystems

Fintech & Payments
  • Building a collaborative environment to showcase and exchange new ideas
  • Developing talent and nurturing new leaders for the new digital economy
  • Driving organic growth of fintech talent with incubator and accelerator programmes
Jun 1812:00
Conference pass

Developing a seamless payment experience

Ecommerce
  • Establishing secure and convenient payment systems
  • Establishing optimised fields, autofill and vertical alignment across all platforms
  • Increasing conversion rates and re-enforcing customer confidence through streamlined payment processes
  • Offering cart management options at checkout
Jun 1812:20
Conference pass

PANEL Securing talent in the digital economy

Fintech & Payments
  • Pro-actively addressing talent capabilities and gaps at a strategic level
  • Rethinking value propositions and employee rewards
  • Discovering alternative methods of accessing technology talent
  • Match-making talent with organisations
Jun 1812:20
Conference pass

Securing against fraud with technology

Ecommerce
  • Developing a resilient data protection framework and fraud management strategy
  • Overcoming the threat of identity fraud with trackable identities on a shared system
  • Strengthening your safety net with an effective loss-prevention programme
  • Balancing increased security measures with a seamless flow Reserved for sponsor
Jun 1812:40
Conference pass

PANEL Revolutionising m-commerce platforms

Ecommerce
  • Adopting mobile platforms to eliminate purchasing friction
  • Aligning mobile optimisation with an increasingly global consumer base
  • Adding convenience through offering a variety of payment options and guest checkout services
  • Incorporating social media and building loyalty through rewards
Jun 1813:00
Conference pass

SME lending: boom or bust?

Fintech & Payments
  • Rethinking the SME lending and credit value chain
  • Leveraging cash flows, social media and non-financial data as approval methods
  • Capitalising on SME market
  • Combining banks financial firepower with fintech innovations when approving credit lending
  • Navigating the regulatory landscape surrounding fintech lending solutions
Jun 1813:00
Conference pass

Battle of the apps: Optimising mobile commerce

Ecommerce
  • Mobile app vs mobile site – which will triumph?
  • Leveraging push notifications, loyalty offers, app integration and more
  • Driving further interactions by incorporating real-time and instant offers
  • Applying one-click in-app payments to streamline check-out processesReserved for sponsor
Jun 1814:30
Conference pass

PANEL Exploring the next evolution of cross border

Fintech & Payments
  • Establishing quicker, cheaper and more transparent cross-border and cross-currency payment platforms
  • Implementing real-time end-to-end settlement with blockchain technology
  • Connecting digital wallets globally with seamless inoperability
  • Closing the gap between banking and non-banking transactionsPowering remittances in the traveller generation
Jun 1814:30
Conference pass

PANEL Transforming into a digital B2B company

Ecommerce
  • Changing mind-sets to think digitally without harming the existing business
  • Achieving a deeper understanding of the b2b marketplace for ecommerce
  • Building a digital first strategy that allows easy transition into b2b ecommerce
  • Identifying the key pitfalls b2b companies make with digital transformation to avoid costly mistakes
  • Ensuring brand message is not diluted during transformation
  • Implementing tokenization to minimize the complexity of transactions
Jun 1815:00
Conference pass

Creating millennial-friendly solutions

Ecommerce
  • Capitalising on the creative approach of tech-savvy millennials
  • Garnering insights on the millennial consumer across any platform with data analytics
  • Providing access to mobile along the entire purchase path
Jun 1815:10
Conference pass

LIVEHACK

Fintech & Payments
During this session we will ask a cybersecurity expert to demonstrate a live hack on stage.Rather than doing a traditional PPT presentation on cybersecurity and its importance, the live hack will show what banks and fintech firms need to be prepared for and the techniques they can apply.Live Hack presented by: Reserved for Sponsor
Jun 1815:15
Conference pass

PANEL Safeguarding the future with cybersecure infrastructure

Fintech & Payments
  • Uncovering both the opportunities and risks that come with banking in a digital world
  • Eradicating data breaches and security vulnerabilities with machine learning and AI
  • Applying adaptive authentication and behavioural analytics to customer processes
  • Utilizing tokenization as an extra layer of protection when handling payments
  • Harnessing behavioural patterns and location services
  • Converting cyberisk into an attribute
Jun 1815:20
Conference pass

Becoming a customer-centric commerce powerhouse

Ecommerce
  • Handling the growing complexity of multiple products, services, geographies, and distributors
  • Setting-up account-specific personalized buying experiences for each customer
  • Digitizing complex purchase flows
  • Shifting the sales team from order-taking to nurturing customer relationships and increasing their valueReserved for sponsor
Jun 1815:40
Conference pass

PANEL Growing a successful e-commerce venture

Ecommerce
  • Reviewing the platforms available for setting up and scaling an e-commerce business
  • Acknowledging the importance of building an omni-channel experience
  • Generating value and sticking to brand promises
  • Incorporating customer-driven payment solutions
Jun 1816:00
Conference pass

Accelerating growth through mentorship

Ecommerce
  • Investing in bright and passionate entrepreneurs with cutting-edge ideas
  • Providing strategic mentorship and a creative workspace to fast-track growth
  • Supporting start-ups through an expansive network of mentors and investors
  • Creating an environment which advances ecommerce operations in a short period of timeReserved for sponsor
Jun 1816:40
Conference pass

SEAMLESS NORTH AFRICA PITCH-OFF

Keynotes
Calling all start-ups and fintechs from across Egypt and the World…5 to 10 start-ups and fintechs from around the continent will have five minutes each to pitch their product or solution to our expert panel made up of VC’s, funds and consultants. These innovative, early-stage companies will come head-to-head live and on stage at Seamless North Africa 2019.In these five-minute pitches, competitors will try to convince our industry experts that their business model, technology or platform is going to be a game changer that will revolutionize the Egyptian fintech industry.All shortlisted companies must be available to attend Seamless North Africa on the 18th June 2019 in Cairo. You must also be able to fund your own trip.
last published: 10/Mar/19 05:17 GMT

 

GET READY TO ATTEND SEAMLESS IN 2019

To discuss the show and reserve your space contact the team now on +971 4 440 2536 or email seamless.northafrica@terrapinn.com

 

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