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Re-imagining loyalty and rewards

Wednesday 3 June, 11am (GST)

Did you know that it costs more money, time and effort to acquire new customers than it does to retain current customers? Regardless of which industry you’re in, everything you need to know about customer loyalty will be discussed in this webinar. 

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Digital identity management in the BFSi sector for onboarding, verification and eKYC

Monday 8 June, 11am (GST)

As demand for digital financial services continues to soar and digital transformation strategy is accelerated across the globe, a clear road map for onboarding, verification and eKYC digitisation is now an essential.

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Reducing shopping cart abandonment with a seamless checkout experience

Wednesday 17 June, 11am (GST)

Your checkout process is a critical part of a customer’s shopping experience. Therefore, you shouldn’t underestimate the power of a simple and speedy process for customers to complete their purchase. Join this webinar to discuss various strategies for creating a seamless checkout experience.

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PAST WEBINARS

 
 

Surviving the physical retail evolution during and post Covid-19

Traditional brick and mortar retailers and mall owners must act and adapt now to the new world of commerce. This webinar will explore what the industry are and should be doing to help drive costs down to survive these unprecedented times.

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Accelerating cashless economies in the Covid-19 era

Economies across the globe are advising their citizens to avoid using cash to help stem the spread of Covid-19. Never has the case for cashless experienced such a global movement which is inadvertently helping accelerate national cashless economy strategies.

In Partnership With:

 
 

Reaching untapped customers as e-commerce demand skyrockets

Ensuring that your brand and your products can be found easily online is a must to succeed in this hyper competitive space.  This webinar will help you focus on making sure that your current digital marketing strategy and the complete customer journey from search through to checkout is as seamless as possible.

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Strengthening your digital bank to win new customers and retain existing

As the COVID-19 pandemic has evolved, demand for digital banking channels has skyrocketed. As most consumers turn their attention to branchless banking solutions, financial institutions must now race to deliver a digital banking experience that can exceed customer expectations as they try to win and retain new digital customers.

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How to define and accelerate your new strategy for home delivery during Covid-19

Retailers and etailers alike have been taken completely by surprise by the surge in demand  for e-commerce as counties across the world adjust to the Covid-19 lockdown. This webinar is designed to help retailers and SMEs capitalise on the e-commerce boom and on-board the right partners.

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Fast-tracking fintech innovation during a global lockdown

Since the COVID-19 pandemic began, fintech apps have witnessed a 72% rise in adoption which is promising news for the fintech industry. As the global financial community races to adapt to a new digital way of operating, fintech innovation has the potential to accelerate and strengthen the transition. 

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Building an e-commerce business quickly and efficiently

With ecommerce demand soaring, this 60-minute webinar will explore the most important factors behind building and launching a successful ecommerce business including validating product ideas, choosing the right sales channel mix, driving targeted traffic and much more.

 

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Strategic digital banking plan 2020: is it time to hit reset?

BSFI companies across the globe entered 2020 with a strategic plan and vision for the year. Covid-19 took the industry by surprise and rendered existing plans irrelevant. BFSI companies have had unexpected challenges thrust upon them almost overnight and have had to accelerate transformation in an unprecedented manner.

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Improving customer engagement with technology

Today, consumers expect companies to communicate with them through their preferred channel - anywhere at any time. Understanding when, how and which platforms your customers are more likely to engage with you on is key to maintaining their interest.

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If you would like to be a speaker or sponsor of our webinar series,  contact Joseph Ridley today at Joseph.Ridley@terrapinn.com to secure your place

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