SEAMLESS TV

AlMall - Is e-commerce killing the retail industry?

We interviewed Said Ouchnak, E-commerce Director at AlMall at the Seamless Middle East 2019 conference and exhibition.

Anachron Technologies - Current Investment Advice, 2019

Wael Khattar, Co-founder & CEO Finance, Anachron Technologies speaks at the Seamless Middle East 2019 on the issues faced by investors and the adoption of digital technologies could help widen market share.

  ANZ Banking Group- Predictions for the next 5 years

Sreeram Iyer, Chief Operating Officer- Intitutional Banking, ANZ Banking Group at the Seamless Middle East 2019 proposes predictions of the future of banking. Incorporation of AI and machine learninng into corporate and Instiutional banking is one significant prediction.

Areeba - Changing customer expectations in the digital age

Ramzi Saboury, Chief Commercial Officer, Areeba at the Seamless Middle East Show, 2019 tells us about the constantly evolving payment industry.

BPC Group - How are banks facing digital competitors?

Chitrajit Chakrabarti, Head of Sales GCC, BPC Group at the Seamless Middle East Show 2019 talks about the changing banking ecosystem, emphasizing on the evolution of customer behaviour in the banking industry.

  Collinson - Seamless payment is the need of the hour

Priyanka Lakhani, Regional Commercial Director, Collinson at the Seamless Middle East Show 2019 sheds light on the importance of safeguardig ID credentials in the dark web.

Commercial Bank Dubai - Digital transformation leading to increased customer engagement

Amit Malhotra, GM Personal Banking, Commercial Bank Dubai at the Seamless Middle East Show 2019 talks about the existising banks strive towards moving to the next level and the success rate of digibanks.

du - Need for frictionless mobile funnel experience

Asa Andersson, UX and Creative Director, du at the Seamless Middle East Show 2019 predicts that digital and retail will merger. She talks about the different stages of retail experience that leads to customer fulfillment.

  FSS Technologies - Personalisation can be achieved with AI & machine learning

Khaled Moharem, Regional GM Middle East Africa, FSS Technologies at the Seamless Middle East Show 2019 speaks about the three factors that drive forwar5d ecomerce growth.

Geidea - The role of Cheif Innovation Officers in banks

Mohammed Al Garni, CEO, Geidea at the Seamless Middle East Show 2019 talks about the factors that contribute to the sale of a product by banks and that Seamless Payments could revolutionize the banking industry.

GlamBox - From Brick and Mortar to Click and Mortar

Matthieu Guinard, CEO, GlamBox at the Seamless Middle East Show 2019 states that retail is going through digital disruption.The region isn't entirely cashless, this segment of population need to be educated which provides vast array of opportunities.

Group SVP- The Variance in Customer Expectations Across Regions

Carsten Wengel, Head of Region EMEA G&D Mobile Security, Group SVP at the Seamless Middle East Show 2019 talks about the variance in customer adopion rates of digital technologies across regions. .

Infotec Systems - "Seamless" the name of the game

Houssam Khatib, Founder & CEO, Infotec Systems at the Seamless Middle East Show 2019 states that Consumers are mandating the shift to seamless payments.

IQ Fulfillment - Robots will transform the ecommerce industry

Fadi Amoudi, CEO, IQ Fulfillment at the Seamless Middle East Show 2019 states that Robotics is built for scaling up with three times the output and 99.9% accuracy rates.

  Its Her Way F.Z.C - Customer Expectations from the Ecommerce Platforms

Armin Jamula, Co-Founder & CEO, Its Her Way F.Z.C at the Seamless Middle East Show 2019 tells us about the industries that may witness enormous growth rate.

Jack Wills - The Key Components of beng an Omnichannel Retailer

Andy Letting, Global Head of Digital Marketing & Interim Head of eCommerce, Jack Wills at the Seamless Middle East Show 2019 stresses the importance of Customer Awareness of Different Channels to reach a business.

Jugnoo - Data creating new Demand

Samar Singla, Founder & CEO, Jugnoo at the Seamless Middle East Show 2019 talks about the chang8ing function of a Brick and Mortar store from selling to sowcasing goods.

Letstango.com - Obstacles restricting the eCommerce industry.

Carsten Wengel, Head of Region EMEA G&D Mobile Security, Group SVP at the Seamless Middle East Show 2019 talks about the variance in customer adopion rates of digital technologies across regions.

Mall.Golbal - Intention is to enhance retail not to kill it

Naveed Pirzada, Principal Consultant, Mall.Global at the Seamless Middle East Show 2019 stresses on the robustness of omnichannels by stating a fact that the drop-out rate rises to 40% when load time of website is more than 3 secs.

Moroccan Oil - Omnichannel will evolve to Unified Friction-less Commerce

Jue Wong, CEO, Moroccan Oil at the Seamless Middle East Show 2019 states that eCommerce will become personalized and predictive. Analyzing data through machine learning and AI and creation of demand.

  Mumzworld - Consumers looking for a seamless experience that delivers on the promise

Mona Ataya, CEO, Mumzworld at the Seamless Middle East Show 2019 indicates that Middle East has an enormous potential since the region marks a high penetration rate and users are actively engaged with platforms.

OCBC Bank - Banking industry witnesses new competitors "Fintech"

Vincent Teo, VP Head of Business & Fintech Engagement, OCBC Bank at the Seamless Middle East Show 2019 states that existing banks need to be at par with Fintech as customers have begun comparing between them.

OrbitVU - Content creation in eCommerce industry

Waleed Shleha, Regional Manager, OrbitVU speaks about the importance of content creation in eCommerce and OrbitVU provides an effective and automated solution.

Saman Bank -Technological key Innovations driving banking industry

Farshad Nowshadi, VP eStrategy, Saman Bank at the Seamless Middle East Show 2019 talks about the future digital competitors that of being Google, Facebook, Apple, Amazon who have data as their biggest asset.

Santander UK Technology - Data is the root of human intellect

Umran Rafi, Head of Digital Data, Santander UK Technology at the Seamless Middle East Show 2019 tells us that banks have recently realized the customer life journey and are at the early stages to recognize the power of data, highlighting the different kinds of data.

Fintech Expert & International Speaker "Scarlett Sieber"

Scarlett Sieber, Fintech Expert at the Seamless Middle East Show 2019 speaks about the enormous potential in Fintech by illustrating examples of major mergers on both the banking and payment side.

  Swisslog Middle East - The Urban Distribution Center of the future

Alain Kaddoum, GM, Swisslog Middle East at the Seamless Middle East Show 2019 talks about the the challenges faced by businesses in Middle East and how they can be addressed by automation and help meet dynamic customer needs.

Thales - Financial Inclusion Programs by Governments in Middle East

Gihane Mourad, Sales Director Middle east, Thales at the Seamless Middle East Show 2019 talks about Bio-metric cards to prevent fraud in Financial Inclusion Programs and while dealing with subsidies.

The Gaggler - eCommerce will not kill conventional retail

Deepika Stojanovic, Co-founder, The Gaggler at the Seamless Middle East Show 2019 highlights the factors that would make eCommerce successful. Customer Expectations as defined by Deepika are Relevance, a seamless Experience, familiarity, reassurance are some.

Verifone - Customer Expectations driving Merchant Expectations

Ozgur Erkan, Regional Sales Director MENA, Verifone at the Seamless Middle East Show states that customer expectations revolves around personalization, relevance, security & privacy. Merchant Expectations revolve around meeting end to end solutions from payment gateways to design loyalty programs.

Wirecard - Payments are an enabler to seamless ecommerce

Anke Zelelr, VP Group Strategy, Wirecard at the Seamless Middle East Show, 2019 speaks about the key deisru-pte4rs in the payment industry across diverse regions.

Hellmann Logistics - Logistics a pillar in ecommerce

Madhav Kurup, Regional CEO (Middle East & South Asia), Hellmann Logistics at the Seamless Middle East Show, 2019 illujstrates the significace of Logistics in demand planning, invenjtory mgt, auto mgt solutions that would loead to a snooth functionig ecommerce ploatfrm.

  OMA Emirates - Diverse payment options

Niranj Sangal, Grup CEO, OMA Emirates at the Seamless Middle East Show, 2019 talks about customer expectations on exploring diverse payment channels.

Leveraging open APIs to create connected customer experiences

Andrew Aceto, Director of Marketing, NCR Corporation speaks at Seamless Middle East on " Leveraging open APIs to create connected customer experiences"

APIs Reinventing the Future of Customer Experience

Corne Dixon, Head of MEA, Backbase speaks at Seamless Middle East " APIs reinventing the future of customer experience." Highligts the need to move away from one size fits all to a personalizd approack of Behavioural Banking.

  Bank Mobile Apps, Billss

Arthur Maisonnier, CEO, Billss speaks at Seamless Middle East abut AI powered chatbots for banks helps banks to leverage data of customers to further enhance customer expereinces and for customers to hav e control over finance.

Bankbuddy

Aditya Bhagat, CEO & Co-founder, Bankbuddy, speaks at Seamless Middle East a UAE based software company working in the AI department for customer experience. Enhancing custoemr expereinces using personalization, IoT, chatbots.

Liv bank driving digital banking in the UAE

Jayesh Patel, Head of Liv, Emirates NBD speaks at Seamless Middle East about building a bank that millennials love.

  Refashioning the bank for a challenger ecosystem
-  Moderator: Michael Dooijees, Co-founder and MD at Startupbootcamp (FinTech & Cyber Security).  
Panelists:
-  Ghina Baradhi , Chief Information Officer (Middle East, South Africa & Turkey); -  Shahid Sumar CIO, Bank Albaraka
-  Rizwan Arain CISO, Habib Bank AG Zurich;
-  Javed Yousuf Edhi, Group Head & CIO, Technology & Digital Innovation, SilkBank.

Generation Z the future of banking

Hasan Waqar, CEO, MoneeMint speaks at Seamless Middle East about Generation Z- the one after millennials. Gen Z believe Happiness as the ultimate goal especially through financial success.

H.E Dr. Ali M. Al Khouri

At Seamless Middle East H.E Dr. Ali M. Al Khouri Chairman, Arab Federation for Digital Economy, Advisor, Council of the Arab Economic Unity, League of the Arab States, UAE.

  Inside innovation: creating a culture of innovation

Scarlett Sieber, Fintech Expert & International speaks at Seamless Middle East about creating a culture of innovation.

Keynote: Official welcome address Day Two

H.E Ambassador Mohamed Al rabea Secretary General, Council of Arab Economic Unity.

Keynote Panel: "Fintech" just the beginning for the Middle East?

-  Moderator: Mirna Sleiman, Founder and CEO, Fintech Galaxy.  
Panelists:
-  Suren Siva, Director Strategy & Innovation, Credit Suisse;
-  Todd O'Brien CEO MENA, Startupbootcamp;
-  Fabian Vandenreydt Executive Chairman, B-Hive;

  Keynote: Technology is dead

Chris Colbert, MD, Harvard Innovation Labs a speaker at Seamless Middle East talks about an unconventional idealogy "Technology is dead" stating relevant facts llike 75% of start-ups fail and 84% of digital transformation fail.

Creating a winning digital marketing strategy

-  Moderator: Rizmy Shariff, Managing Partner, JHR Investments.  
Panelists:
-  Chirodip Basu Roy, Former Head of Marketing & Corporate Communications, Noor Bank;
-  Michael Ilyas Co-founder, BuyAnyInsurance.com;
-  Neeraj Gupta, CEO UAE, Policybazaar.

Securing the future of banking: are mobile wallets the next target for fraud?

-  Moderator: John Chaplin, Chairman, Global Payments Innovation Jury.  
Panelists:
-  Moamed Ben Amor, Secretary General, Arab ICT Organisation;
-  Abrar Ahmed Mir, Chief Innovation & Financial Inclusion Officer, HBL;
-  Moath Ismail, VP Digital Banking CISMEA, Gemalto;
-  Mark Chirnside VP Strategic Partnerships & AQlliances, Entersekt.

  Huge Differentiator: redefining the playing field with analytics

-  Moderator: Cornel Dixon, Head of MEA, Backbase.  
Panelists:
-  Nicholas Oliver, Founder, people.io;
-  Arun Mehta, Head of Data & Analytics, RBS.

Strategy to execution: the art of data war

Umran Rafi, Head of Digital Data, Data Innovation, Santander UK Technology a speaker at Seamless Middle East talks about data as building blocks of human intellect.

Digi-physical: the "secret sauce" for digital banking systems

Maseeh Ahmed, GM -Digital Banking, Geidea and Laurant Dhaeyer, GM E-Commerce, Geidea speaker's at Seamless Middle East talk about personalized services that fulfil customer expectations highlighting key factors like Customer journey is key and developing an omni-channel mindset.

Adopting a Saudi Centric Strategy

Ankit Wadwha, Co-Founder & Managing Director, Wadi.com, Speaks at Seamless Middle East on "Adopting a Saudi-centric strategy".

Show me the money: Challenges of raising early stage funding

-  Kerem Kuyucu , CO-founder,  Justmop 
-  Omar chehane , CEO and Co-founder,  Sellanyhome.com
-  Malik Shehab , CEO and Founder,  Golden scent

INVESTOR PANEL- The secret sauce: what it takes to secure funding

- Daniel Dos Reis , Senior Portfolio Manager, D ubai Silicon Oasis Authority
- Anvita Varshney , Founder, Dubai Angel Investors
- Moderator: Emilian Popa , Principal, Digital Growth Africa Middle East

Putting artificial intelligence at the heart of everything

Daniel Hulme, CEO, Satalia, Advisor, UAE National AI Strategy, Speaks at Seamless Middle East on "Putting artificial intelligence at the heart of everything".

Lessons from the UK government’s Digital Marketplace - growth and impact

Hear from Christopher Ferguson, Director - National, International & Research, UK Cabinet Office, Government and Digital Service at Seamless Middle East giving Lessons from the UK government’s Digital Marketplace - growth and impact

Pioneering the children’s food sector in the Middle East

Antonia Ellis, Co-Founder, Yum by Mum, Speaks at Seamless Middle East on "Pioneering the children’s food sector in the Middle East".

Tony Long - Kimberly Clark Corp

Tony Long, Global E-commerce Capability Lead, Kimberly-Clark Corp., Speaks at Seamless Middle East on "Achieving success in a widely distributed shopping environment".

The race to automate: increasing efficiency with data driven and robotic warehousing solutions

Roland Martin, Global Market Leader Retail & E-Commerce, Swisslog Logistics Automation, Speaks at Seamless Middle East on "The race to automate: increasing efficiency with data driven and robotic warehousing solutions".

Panel: Differentiating delivery

PANEL Differentiating delivery: surprising and delighting your customers at Seamless Middle East
- Sarah Jones , CEO, Sprii.com
- Ulugbek Yuldashev , Founder & MD, Awok.com
- Sreekanth Chetlur , Head of E-commerce Operations, Landmark Group
- Alex Perez-Fragero , Director – Strategic Partnerships, What3Words

Paul Coby - John Lewis

Hear from Paul Coby, CIO, John Lewis, Speaking about Converging online and offline commerce at Seamless Middle East.

Anan Shakshir - Posta Plus

Anan Shakshir, Managing Director, Posta Plus, Speaks at Seamless Middle East on "How to win the cross-border battle in the MENA region".

Ronaldo Mouchawar - SOUQ.com

At Seamless Middle East, we interviewed Ronaldo Mouchawar, CEO, and Co-Founder, SOUQ.com. Hear his view on building the region's entrepreneurial ecosystem.

Interview with ACI Worldwide

At Seamless Middle East, we interviewed Dean Wallace – Practice Lead – Real-Time Payments, ACI Worldwide , to find out more on what is Real-Time payments and how will affect banking in the Middle East?

Interview with African Development Bank

At Seamless Middle East, we interviewed Erwin Wiss , Chief Risk Officer, African Development Bank , to find out why the payments industry is so interesting right now… why is this the year of payments?

Alrowad IT Solutions

At Seamless Middle East, we interviewed Patrick Osta, Executive Director, Alrowad IT Solution, to tell us how you translate VI experience to your customers?

A Al Hammadi Dubai Commercity

Abdulaziz Al Hammadi, Senior Marketing Manager, Dubai Commercity, Speaks at Seamless Middle East on "Welcome to the future of business: Dubai Commercity".

Bandman Advisors

At Seamless Middle East, we interviewed Jeff Bandman, Principal, Bandman Advisors, to tell us about himself and his activity

Bank of America

At Seamless Middle East, we interviewed Prajit Datta, Chief Data Scientist Organization, Bank Of America Corporation, to tell us why the payments industry is so interesting right now… why is this the year of payments?

Beehive

At Seamless Middle East, we interviewed Craig Moore, Founder & Chief Executive Officer, Beehive, to find out who or what are the key disruptors in the payments industry this year?

Collinson Group

At Seamless Middle East, we interviewed Priyanka Lakhani, Regional Commercial Director - MEAI, Collinson Group, to tell us her advise to brands in the region to drive better customer experiences?

Dorsum

At Seamless Middle East, we interviewed Imre Rokob, Business Development Director, Dorsum, to find out how can AI serve the needs of private banks and wealth manag

EY

At Seamless Middle East, we interviewed Khurram Siddiqui, Global FAAS Robotics Leader and MENA FAAS Digital Leader, EY, to find out what are the key challenges face by retails toda

Emirates NBD

At Seamless Middle East, we interviewed Richard Uhunmwagho, AVP Group Information Security, Emirates NBD, to tell us why People/Users/Humans are the missing piece in the jigsaw puzzle of Cybersecurity?

Dubaistore

At Seamless Middle East, we interviewed Wael Lotf, Manager-Business Development, to tell us what is DubaiStore / tell us a little bit about the project and about Digital Economy Solutions?

Gemalto

At Seamless Middle East, we interviewed Bilal Al Hmoud, Digital Banking Expert, Gemalto Middle East, to find out how Biometric are shaping the future of Banks today?

FSS

At Seamless Middle East, we interviewed Suresh Rajagopalan, President Software Products, FSS, to find out what are the most important trends he is seeing in the market?

Mi9 Retail

At Seamless Middle East, we interviewed Jean-François Codron, Senior Vice President EMEA, Mi9 Retail, to find out What are the key challenges he sees retailers facing when trying to embrace omnichannel strategies?

OMA Emirates Group

At Seamless Middle East, we interviewed Niranj Sangal, Group CEO, OMA Emirates Group, to tell us with changing customer expectations in the digital age, what are the key factors to consider when it comes to consumer payments?

Glambox

At Seamless Middle East, we interviewed Matthieu Guinard, CEO, Glambox, to find out what are the key things customers expect of an ecommerce platform?

NBK

At Seamless Middle East, we interviewed Walid Nagy, General Manager retail Division, NBK, to find out how important are payments when it comes to creating a seamless commerce experience?

Posta Plus

At Seamless Middle East, we interviewed Hisham Albahar, Group CEO, Posta Plus TBC, to find out what are the main obstacles restricting the middle east's ecoomerce industry?

OMD

At Seamless Middle East, we interviewed Waseem Afzal, GM of Transact, OMD Transact, to tell us what are the key things customers expect of an ecommerce platform? And what will adoption look like in the next few years?

Swisslog

At Seamless Middle East, we interviewed Alain Kaddoum, General Manager, Swisslog Middle East, to tell us what are Swisslog’s latest developments in robotics and automation technology for retail and e-commerce busines

Practicology

At Seamless Middle East, we interviewed Martin Newman, CEO, Practicology, to find out how do retailers need to adapt their models in the digital age?

We trade Innovation DAC

At Seamless Middle East, we interviewed Roberto Mancone, COO, we.trade Innovation DAC, to find out why the payments industry is so interesting right now… why is this the year of payments?

H.E Mohamad Al Rabie

Hear from H.E Ambassador Mohamad Al Rabie, Secretary General of the Council Of Arab Economic Unit, his views about the payment, E-commerce And retail industry's regional key drivers, the market's biggest challenges and more at Seamless Middle East.

Panel - Curating online marketplaces

PANEL Curating online marketplaces at Seamless Middle East

- Khalil Shadid , CEO, ReserveOut
- Ambareen Musa , CEO, Souqalmal.com
- Junaid Ali Qureshi , Co-Founder & CTO, Elabelz
- Enrique Duvos , EMEA Director Product Marketing, Akamai Technologies
- Moderator: Florian Akinbiyi , Master of Ceremonies

Majed M Al Tahan Danube Online

Saudi Arabia case study: building the biggest ecommerce grocery platform in the Middle East. Hear from Majed M Al-Tahan, CEO & Co-Founder, Danube Online at Seamless Middle east.

Martin Newman Practicology

Martin Newman, CEO, Practicology, Speaks at Seamless Middle East on "Creating a world-class omnichannel experie

H.E Dr Ali Al Khouri

H.E. Dr. Ali M. Al-Khouri, Advisor, Council of the Arab Economic Unity, Chairman, Arab Federation for E-Commerce League of the Arab States, Speaks at Seamless middle East About The Arab Digital Economy