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Nairobi, 3 - 5 September 2018

Schedule

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Sep 309:00
Conference pass

Future proofing your business

Merchant Payments Summit
  • Developing unified commerce strategies that serve consumers when, where, and how they prefer
  • Enhancing every aspect of the experience for customers and merchants
  • Authenticating your service or product in the eyes of the consumer
  • Focusing on the experience provided, not on the product sold
  • Understanding how technology can enhance and enable digital transaction capabilities
Chris Folayan, Founder and Chief Executive Officer, MallforAfricaNigeria
Sep 309:05
Conference pass

The evolving financial inclusion landscape in East Africa

Financial Inclusion Summit
  • How is technology shaping financial inclusion and influencing patterns of economic growth?
  • What products and services are customers demanding and how is the industry adapting and responding?
  • What type of collaboration between established and emerging providers lends itself to the new thinking on financial inclusion?
  • Evaluating where big gains are being made and what intractable challenges remain
Sep 309:30
Conference pass

PANEL Navigating an increasingly complex world of alternative payments

Merchant Payments Summit
  • Encouraging a contextual future for commerce with payments innovation
  • Adapting to local preferences to increase conversion
  • Realising the potential of conversational commerce for B2B and B2C transactions
  • Speed, contextual analytics and platform optimisation: the key for a successful contextual purchasing experience
  • Meeting the growing expectations of global real time payments processing
  • Creating instant payment experiences on mobile devices with biometrics and UX design
Gibson Juma, Co-founder, BitsokoKenya
Celeste Liyai, COO, AfricaSokoni LtdKenya
Sep 309:30
Conference pass

Lessons from 3 years of engagements in East Africa: The AgriFin Accelerate digital finance engagement model for smallholder farmers

Financial Inclusion Summit
  • Revolutionising agricultural markets with innovations in mobile finance- Improving data visibility for supply chain efficiency- Creating alternative payment methods- Increasing productivity- Lowering costs of distribution and reducing risks
  • Overcoming barriers that prevent farmers from using these technologies
  • Using a rapid iteration engagement model to drive innovative, client-centric product development
  • Developing ‘bundles’ of mobile-enabled services offering farmers affordable access to financial and informational services
  • Focal areas for innovation include interactive information services for farmers, alternative data to support financial service design, and the use of human centered design techniques to ensure products are closely linked to the needs of farmers, particularly women and youth
Andrew Karlyn, Strategy and Learning Lead, AgriFin Accelerate, Mercy CorpsUnited States
Leesa Shrader, AgriFin Accelerate Program Director, Mercy CorpsUnited States
Dennis Chang Ach, CEO & Founder, AgriQ & Automations LimitedKenya
Sep 310:00
Conference pass

Understanding the millennial mindset

Merchant Payments Summit
  • Satisfying mobile first millennials: what it takes to gain their mindshare and cash
  • Forging more meaningful connections with shoppers
  • Hyperlocal commerce: personalizing the shopping experience
Willy Kimani, Chief Operating Officer, Naivas SupermarketsKenya
Sep 310:00
Conference pass

Rethinking regulation for inclusive innovation

Financial Inclusion Summit
  • Examining the relationship between innovation and policymaking
  • What approach works best for regulators and supervisors: regulatory sandboxes, innovation hubs and fintech solutions for RegTech
  • Will regulation shape technology, or vice versa?
  • Boosting inclusion by presenting safe, useful services that are attractive and accessible to the unbanked
Tom Juma, Chief Operating Officer, Faulu Microfinance BankKenya
Sep 310:20
Conference pass

Adopting scalable solutions for marketplaces

Merchant Payments Summit
  • Diversifying your payment method mix and tailoring to local preferences
  • Protecting and securing data with encryption and tokenization
  • Taking advantage of pre-made user interface components
  • Automating seller onboarding for a frictionless process
  • Embracing end-to-end processing across platforms and payment methods
  • Owning the end-to-end experience: from customised onboarding through to integrated financial reporting
Alain Nkazamurego, Co-Founder, Made In Rwanda OnlineRwanda
Sep 310:30
Conference pass

Powering financial inclusion with digital payments

Financial Inclusion Summit
  • Digitalising a cash based SME and Micro merchant marketplace
  • Accelerating digital commerce across East Africa
  • Offering consumers a versatile, secure and convenient mobile payment option
  • Providing convenient, trusted places for people to learn about and use digital paymentsRESERVED FOR SPONSOR
Sep 310:40
Conference pass

Enhancing the customer experience with eWallets

Merchant Payments Summit
  • Making eWallets an integral part of consumers everyday life
  • Significantly increasing transaction volumes
Celeste Liyai, COO, AfricaSokoni LtdKenya
Sep 310:40
Conference pass

Topic TBC

Financial Inclusion Summit
Roshaan Kulpoo, Deputy CEO, Anglo NanoBNK LtdMauritius
Sep 311:20
Conference pass

New paradigms of financial identity

Financial Inclusion Summit
  • Linking digital identity and mobile money
  • Evaluating the potential of technological breakthroughs that can shatter the bonds of poverty
  • Paving the road to self-sovereign identity with decentralised structures
  • Leveraging mobile as a trusted solution for providing a unique and secure identity
  • Building a trusted digital identity networking with blockchain
Victor Malu, Head, Future Financial Systems, FSD KenyaKenya
Sep 311:40
Conference pass

Changing landscape of interchange fees: selecting the right acquirer

Merchant Payments Summit
  • Understanding how the traditional credit and debit processing chain works
  • Analysing the role acquirers, processors, issuing banks, card networks, independent sales organisations, gateways, and software and hardware providers play
  • How are card transactions processed and which players are involved in each step?
  • Establishing how alternative technologies could disrupt the processing ecosystem
Sep 311:50
Conference pass

Measuring financial health

Financial Inclusion Summit
  • Creating financial inclusion measures that are allied with people and their well-being
  • Taking into account monetary poverty: considering broader socio-economic disadvantages
  • Exploring the link between financial services, context and financial well-being
  • Changing the measurement paradigm: tracking signs of risk and harm
  • Creating shared prosperity
Nathanial Peterson, Director, Busara Center for Behavioral EconomicsKenya
Sep 312:00
Conference pass

Overcoming obstacles in acquiring

Merchant Payments Summit
  • Why is innovation so slow in acquiring?
  • Developing a niche business model in vertical markets with a more specific focus
  • Evaluating how alternative technologies could disrupt the processing & acquiring ecosystem
Sep 312:20
Conference pass

Building a low-cost merchant acquisition strategy in East Africa

Merchant Payments Summit
  • Automating on-boarding technology
  • Increasing speed and convenience of merchant on-boarding
  • Making the sales team more productive in an effort to bring in new clients
  • Asking only the most pertinent questions of merchants
  • Running the fewest (and most pressing) data checks
  • Partnering with existing platforms vs. buying a software platform to suit specific needsRESERVED FOR SPONSOR
Sep 312:20
Conference pass

Building trust and overcoming barriers in digital financial services

Financial Inclusion Summit
  • Building robust and scalable technology
  • Do customer-centricity and service have a place in the new age of digital finance?
  • Stimulating rapid adoption of DFS with advanced customer service
  • What roles and responsibilities do customers, providers and other stakeholders play in building trust?
  • How important are client protection and regulation in driving trust?
Yoku Korsah, Managing Director, BluechainKenya
Sep 314:00
Conference pass

Charting the rise of m-commerce

Merchant Payments Summit
  • Engaging and transacting with shoppers anywhere, anytime
  • Lowering the overall cost and transaction fees
  • Facilitating intuitive user interfaces for both the merchant and consumer
  • Delivering what consumers really want: greater efficiency, savings and engagement
Peter Ndiang Ui, Country Manager, OLXKenya
Sep 314:20
Conference pass

Facilitating next-level customer experience at POS

Merchant Payments Summit
  • Catering to digitally-driven consumer behaviour
  • Improving convenience, consumer confidence and security
  • Revamping POS systems for the omnichannel customer
  • Seamlessly incorporating additional features to enhance CX: QR codes, gift cards, rewards points and loyalty servicesRESERVED FOR SPONSOR
Sep 314:20
Conference pass

The rise of digital credit

Financial Inclusion Summit
  • Understanding digital credit users
  • Driving standards of care developed for digital credit products
  • Are nano loans safe for consumers?
  • Avoiding over-indebtedness: damaging credit scores for early adopters
Sahana Arun Kumar, Managing Director, Amarante ConsultingUnited Arab Emirates
Sep 314:40
Conference pass

Optimising the last mile revenue stream

Merchant Payments Summit
  • Better understanding needs and delivering the payment method that suits those needs the best
  • Approving pending invoices and payments while people are on the move
  • Including data, analytics, reporting and workflow approval to streamline international commercial payments
Sep 314:40
Conference pass

Microfinance and the digital literacy imperative

Financial Inclusion Summit
  • Creating an enabling environment to help people flourish
  • Driving financial awareness, knowledge, behaviour and attitude
  • Analysing successful global programmes that promote financial literacy and encourage the use of digital financial services
  • Identifying and addressing literacy challenges
Waruguru Ituu, Founder, Change CornerKenya
Sep 315:00
Conference pass

Reaching the credit invisibles: alternative credit scoring

Financial Inclusion Summit
  • Assessing the credit worthiness of people who lack credit bureau data
  • What opportunities and challenges exist in the space of alternative credit scoring?
  • Delivering a 360 view of individuals and businesses with psychometrics, digital footprints, cellphone usage and more
  • Minimising the risk associated with the use of alternative data sources for credit scoring?RESERVED FOR SPONSOR
Sep 315:20
Conference pass

Digital financial services in the fintech era

Financial Inclusion Summit
  • Where are new DFS technologies, business models and products pushing the boundaries to reach the unbanked?
  • Examining how smartphones transform the use and impact of DFS
  • Achieving scale: collaborate vs compete
  • Balancing the goal of extending access with the need for consumer protection and system stability
Sep 315:30
Conference pass

Protecting your brand: creating a cyber-secure environment

Merchant Payments Summit
  • Identifying critical risks to your business
  • Which systems and suppliers suit which type of corporate?
  • Data sharing for fraud prevention
  • Adopting biometrics for customer onboarding and reducing risk
Sep 315:40
Conference pass

Realising the potential of blockchain

Financial Inclusion Summit
  • Understanding the benefits:o Reducing costso Mitigating AML risko Extending the reach of relevant and appropriately priced products
  • What specific promise does blockchain hold for the poor and unbanked?
  • Examining the potential blockchain has to accelerate financial inclusion
  • Identifying key challenges and opportunities that recent trials have revealed
  • How are financial-services providers, policymakers and regulators responding?
Sep 315:50
Conference pass

Improving the authentication experience

Merchant Payments Summit
  • Reducing the risk of checkout abandonment
  • Decrease fraud liability while protecting the checkout experience
  • Optimising fraud management efficiency
  • Adopting rules-based authenticationRESERVED FOR SPONSOR
Sep 316:30
Conference pass

The path to 2030: achieving gender equality

Financial Inclusion Summit
  • How are stakeholders in financial inclusion responding to the United Nations Sustainable Development Goals (SDG5) 2030 goal of gender equality?
  • Examining which innovations in products, delivery channels and business processes show the greatest promise for achieving equal financial inclusion
  • Utilising digital payments elevate female financial inclusion
  • Overcoming the systemic, social and cultural barriers to access
Sep 316:50
Conference pass

Financial inclusion for forcibly displaced people

Financial Inclusion Summit
  • Taking a more holistic approach when catering to displaced populations and their host communities
  • Building community resilience
  • Meeting a growing need for humanitarian cash transfers
  • Examining the role of mobile money and cash for aidReserved for The UN Refugee Agency (UNHCR)
Sep 317:10
Conference pass

Reaching millennials: the next generation

Financial Inclusion Summit
  • Tailoring financial products to be appealing, user-friendly and beneficial to youth
  • What role do providers play in preparing young people to be tomorrow’s entrepreneurs?
  • How responsive is the market to the needs of the next generation? RESERVED FOR SPONSOR

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Keynote host:

Keynotes
Host: Bonney Tunya, Anchor, East Africa, CNBCKenya
Sep 409:00
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Keynote: The future of money in Africa: from costly cash to e-wallets

Keynotes
  • Moving towards a cashless economy
  • Fostering the next evolution of digital enablement
  • No checkout, no swipe, no tap: payments become invisible and automatic
Sep 409:20
Conference pass

Embracing innovation to drive digital financial inclusionConnecting customers to generate growth: the power of interoperability

Keynotes
  • Mobile money has established itself: the next evolution is connecting services and customers
  • How does interoperability drive inclusion and empower the poor?
  • How do we achieve it?
  • What further evolutions in digital services are possible as a result?
Sep 409:40
Conference pass

CEO keynote panel: Harnessing digital financial services to accelerate financial inclusion

Keynotes
  • What is the role of innovation in driving financial inclusion?
  • Winning market share: how can traditional banks make-up lost ground against MNOs?
  • What building blocks need to be put in place to capture the economic opportunity of digital finance?
  • Incentivising innovation: how can regulatory reform and government support create an enabling environment for financial innovation
  • Examining how payment innovation can drive other sectors; agriculture, healthcare, education
Sep 410:00
Conference pass

Keynote: Unleashing the potential of fintech to transform banking and payments business

Keynotes
  • Advancing collaboration between banks and fintechs
  • Transforming the cost of customer acquisition in financial services
  • Reducing the barriers to cross-border business
  • Implementing cutting-edge technology in large, legacy organisations
  • Accelerating mass consumer adoption and significant market tractionReserved for platinum sponsor
Sep 411:20
Conference pass

PANEL Overcoming the interoperability conundrum

Payments
  • Enhancing interoperability, security and market-take-up
  • Reevaluating the effectiveness of legacy national payment infrastructure
  • Adopting innovative technologies to facilitate seamless payment systems
  • Expanding access to financial services as well as financial inclusion
  • How great a risk is increased interoperability to inter-organisational security?
  • Promoting co-opetition between financial institutions
Jean Claude Gaga, Chief Executive Officer, RSwitch LtdRwanda
Anton Groenewald, Pre-sales and Sales Manager, BPC Banking TechnologiesSouth Africa
Mike Mcauley, Chief Executive Officer, Bluechain Pty LimitedAustralia
Sep 411:20
Conference pass

PANEL Cybersecurity: resisting a new wave of successful attacks

Banking
  • Pioneering proprietary, leading-edge cybersecurity software
  • Building and bolstering insider threat detection programs in 2018 and beyond
  • Accessing real-time data transparently
  • Where are African incumbents & fintechs falling behind in meeting key challenges: fraud, KYC, AML and cybersecurity
  • Constantly observing the status of networks and level of insider threats
  • Continuous active scanning, passive detection, log analysis, vulnerability management and compliance testingActive collaboration and the importance of information sharing
  • What are the most important steps to avoid both threats and non-compliance reprimands?
Moderator: David Kanyanjua, Managing Director, Three Quality ServicesKenya
Victor Ezaga, Executive Director, Operations & Technology, Guaranty Trust Bank KenyaKenya
George Bodo, Head of Banking Research, Ecobank Transnational IncorporatedKenya
Antony Otieno, Secretary General, Internet Society Kenya ChapterKenya
Sep 411:20
Conference pass

PANEL Complicated collaborations: driving collaboration between traditional players and fintechs

Fintech
  • What are the keys to a successful bank-fintech partnership?
  • Building successful co-creation projects and transforming business to seamlessly adopt new fintech
  • Breaking tradition: reinventing financial services with emerging technology
  • Choosing the right partnerships
  • Fostering fintech incubation
Sep 411:40
Conference pass

PANEL Mobile payments: where do we really stand?

Payments
  • Is the wallet and payment industry headed towards consolidation?
  • What incentives will actually change consumer habits: rewards, in-app and online payments, offers and notifications
  • Driving customer loyalty in a competitive marketplace
  • Using mobile payments as the catalyst for a better commerce experience
  • Is mobile payment infrastructure up to scratch?
  • Do consumers still have security concerns?
Sep 411:40
Conference pass

Promoting an enterprise-wide cyber security culture

Banking
  • Raising levels of awareness and understanding of the cyber risk
  • Embedding ‘security-aware’ values and behaviours
  • Demonstrating the link between technical measures, organisational measures and employee behaviours to improve the development of a secure working environment
Bamidele Olalekan Oseni, Group Chief Risk Officer, I and M BankKenya
Sep 411:40
Conference pass

PANEL Collaboration as the key to financial inclusion

Fintech
  • Disaggregation of the value chain: new players, non-banks and non-MNOs offering financial products and services directly to customers
  • Opening of platforms and APIs enabling new applications to be built on top of pre-existing products
  • Capitalising on existing customer base vs finding a new customer segment
  • Customisation: better data collection and analytics to inform more accurate customer segmentation
  • Presenting safe and useful services that are attractive to and accessible by the unbanked
  • Promoting financial literacy and encouraging the use of digital financial services
Daniel Szlapak, Director of Africa, BranchUnited States
Richard Yao Baku, CEO, InvestXDGhana
Sep 412:00
Conference pass

Optimising customer experience in the digital age

Payments
  • Transforming traditional channels through digital enablement
  • Optimising the customer experience at every touch point
  • Fostering a strong client relationship
Sep 412:00
Conference pass

Implementing an effective cyber risk management strategy

Banking
  • Utilising cloud-based cybersecurity services
  • Educating the full management team on how to identify a breach and timely reporting to minimise risk
  • Ensuring your cybersecurity protocol are in line with GDPR regulation
  • Prioritising and protecting sensitive information that makes your business uniqueReserved for sponsor
Sep 412:00
Conference pass

Bridging the fintech skills gap

Fintech
  • Identifying what shifting skillsets are required in financial services
  • Examining the extent to which humans will be replaced with algorithms
  • Re-skilling existing workforces
  • How is fintech challenging the dominance of incumbents?
Dede Koesah, CEO & Founder, Start.SpaceKenya
Sep 412:20
Conference pass

Roundtables

Keynotes
Avoiding common pitfalls along the journey to open APIs
Building out a low-cost merchant acquisition strategy in East Africa
Yoku Korsah, Managing Director, BluechainKenya
Session led by: bluechain
Developing an innovative idea into a scalable solution
Andrew Njage, Co-Founder & CTO, InvestXDGhana
Evaluating how alternative technologies could disrupt the processing and acquiring ecosystem
Patrick Mowatt, Senior Manager, Business Development: Africa, Arab Financial ServicesSouth Africa
Session led by: arab-financial-services
Meeting the needs of the digital-only banking customer
Paul Mwaura Ndichu, Managing Director and Chief Executive Officer, InterswitchKenya
Session led by: interswitch-limited
Overcoming the barriers to instant, real-time payments
James Tomaney, COO, Renovite TechnologiesUnited Kingdom
Session led by: renovite-technologies
Strategies for effective collaboration between traditional players and fintechs
Waweru Kuria, CEO, iNuka PapKenya
Strategies to enhance privacy and security
Session led by: entersekt
Sep 414:20
Conference pass

PANEL Cross border payments: simpler, faster and more cost-effective

Payments
  • Carrying a transaction over a communication protocol securely, quickly and in a compliant manner
  • Understanding the increasingly complex web of regulations in the cross border ecosystem
  • Competing with regulatory roadblocks restricting cross border innovation
  • Creating interoperable standards and frameworks
  • Debating the role of distributed ledgers and cryptocurrencies in cross border
  • Proliferation of peer-to-peer cross border payments with growing usage of mobile devices
Nshuti Lucy Mbabzai, Group Manager Push Payments, Ecobank Transnational IncorporatedKenya
Sep 414:20
Conference pass

PANEL Boosting digital banking in East Africa

Banking
  • Accelerating your digital transformation journey
  • Enriching the offering and navigating the digital needs of specific population segments
  • Catering to a young, dynamic, digitally savvy population
  • Leveraging alternative channels to offer core banking products
  • Adopting innovative solutions to increase efficiency
  • Leverage the supporting governance structure
  • Taking a proactive approach to collaborating with fintechs
Fabian Kasi, Managing Director, Centenary BankUganda
Zahid Mustafa, Retail Banking Director, Barclays Bank of KenyaKenya
Gakii Mwongera, Head of Cash and Liquidity Management, Equity BankKenya
Sep 414:20
Conference pass

PANEL Creating value through blockchain and cryptocurrencies

Fintech
  • How are Africa’s financial firms and fintechs creating value from these technologies?
  • Are cryptocurrencies about to go mainstream?
  • How will cryptocurrencies pressure incumbents to improve
  • Should banks be investing in cryptocurrencies?
  • To what extent are banks adopting and developing blockchain technology?
Panashe Tapera, Head of Growth, GolixZimbabwe
Christian Kakoba, Community Lead, Bithub AfricaKenya
Cedric Wachira, Secretary General, Blockchain Association of KenyaKenya
Sep 414:40
Conference pass

Fintechs: surpassing banks on cross border payments

Payments
  • Using open protocols to build an intraoperative cross border ecosystem
  • Forcing banks to realise that a seamless experience is expected by consumers
  • Developing tech that suits both B2B and B2C transactions
  • Allowing international payments to be traced in real time
Steve Kiboi, Chief Executive Officer, KopacentKenya
Wachera Muriu, Co-Founder & COO, KopacentKenya
Sep 414:40
Conference pass

PANEL The future is mobile: winning marketshare from MNOs

Banking
  • Offering distinctive mobile and digital services across the spectrum of financial services
  • Recognising that ‘business as usual’ is no longer an option
  • Identifying what steps need to be taken in your digital transformation
  • Crafting compelling offers to win customers
  • Lessons learnt: MNO-led innovations have enhanced financial inclusion
  • Reflecting on the 3 pillars of mobile payments;- Distribution networks- Market penetration- Client experience
Alex Siboe, Head PMO and Head Digital Financial Services, K.C.B. Bank Group LtdKenya
Teddy Ogallo, Founder & CEO, Wayawaya LimitedKenya
Sep 414:40
Conference pass

Blockchain in fintech: breaking the shackles of poverty in Africa

Fintech
Llew Morkel, Founder, CTO, DreamBlockSouth Africa
Sep 415:00
Conference pass

Case study: fostering interoperable payments in Ethiopia

Payments
  • Assessing the current ePayment landscape in Ethiopia
  • Adopting interoperability design principles
  • Implementation and operation of interoperable payments
  • Lessons learnt and the way forward
Bizuneh Bekele, Former CEO, Ethswitch S.CEthiopia
Sep 415:00
Conference pass

Driving digital transformation for banks

Banking
  • Driving consistency across multiple service channels to improve the user experience
  • Increasing trustandreducing fraudfor consumers with mobile push capabilities
  • Delivering a much easier path to compliance for financial institutions
  • Pushing the industry to increase trust levels by associating biometrics with digital identity
Sep 415:00
Conference pass

The future of banking: how blockchain technology is disrupting financial access

Fintech
  • Will blockchain replace many of the common intermediaries in the payments industry?
  • Instilling an open-source approach to payments
  • Conducting payments between banks and their customers
  • Saving substantial costs, ensuring the safety and improving the speed of domestic and cross border payments
John Karanja, Chief Executive Officer, Bithub AfricaKenya
Sep 415:20
Conference pass

Digital-first remittance firms: transforming the remittance experience

Payments
  • How are digital challengers altering the industry?
  • What are legacy players doing to hold them off?
  • Faster transfers: sending money in seconds, securely
  • Adopting new methods or risk losing market share
  • Capitalising on the way people's expectations have changed with mobile remittances
  • Offering multiple payment options alongside affordable ratesReserved for sponsor
Sep 415:20
Conference pass

Driving UX for the digital first customer

Banking
  • Delivering consistently positive end-to-end customer experiences across digital and traditional channels
  • First-contact resolution is key
  • Utilising real time technology to improve the customers’ interaction with the digital bank
  • Ensuring all aspects of the journey are navigable and responsive, online and on mobile
  • Integrating the channel experience to maximise delivered value
  • Eliminating operational risks and reducing the cost-to-serve
Russell Akuom, Head of Digital Banking Experience, Co Operative Bank of KenyaKenya
Sep 415:20
Conference pass

Adopting and regulating cryptocurrency

Fintech
  • Building systems that have certain desired propertied
  • Regulating cryptocurrency: striking the right balance
Cedric Wachira, Secretary General, Blockchain Association of KenyaKenya
Sep 415:40
Conference pass

Revolutionising payments with alternative data

Payments
  • Using mobile data to build credit scores, financial identities and delivering instant credit
  • Facilitating financial access, choice and control to the underserved
  • Creating user-friendly, seamless payment experiences
  • Competing and collaborating to facilitate transactions and deliver unrivalled solutions
Rose Muturi, Country Manager, TalaKenya
Sep 415:40
Conference pass

PANEL Growing your footprint: agency banking vs bricks and mortar

Banking
  • Increasing distribution points through banking agents
  • Bringing financial services to low-income communities
  • Continuing to provide a personalised customer experience with a branch
  • Choosing the right local and international partners to expand your reach
  • Predicting demand and effectively selecting locations
  • Allowing customers to deposit, withdraw and transact in a secure, efficient manner
Tom Juma, Chief Operating Officer, Faulu Microfinance BankKenya
Anne Mulindwa Nakawunde, Managing Director, Finance Trust BankUganda
Sep 415:40
Conference pass

PANEL The rise of RegTech

Fintech
  • Utilising new technologies to address compliance and regulatory challenges, efficiently and effectively
  • Why is it different to existing compliance technology or data?
  • Supporting the easier management of regulatory operations in an increasingly diverse environment
  • Streamlining burdensome compliance processes to keep both risk and human resources low
  • Using machine learning, biometrics and distributed ledgers help ensure compliance with fewer resources
  • Tackling pain points, from KYC and on-boarding to compliance monitoring and fraud detection
John Paul Otieno, CEO, Insurance For AllKenya
Lilian Makoi, Founder, JamiiAfricaUnited Republic Of Tanzania
Michael Kimani, Founder, Chama Pesa Ltd.Kenya
Sep 416:00
Conference pass

Making money social: how to launch a P2P platform

Payments
  • Offering a next generation social payment platform
  • Successfully launching a social payment ecosystem to the market in a matter of weeks
  • Creating a solid relationship for new and existing customers
Sep 416:00
Conference pass

Competing against an army of fintechs

Banking
  • Can banks out-compete the disruptors?
  • Enabling the incubation and growth of an in-house start-up
  • Creating a better customer experience through truly customer-friendly design
  • Creating a distinct competitive advantage
Muthoni Mutonyi, Senior Manager, Digital Banking, National Bank of KenyaKenya
Sep 416:00
Conference pass

What investors want: Lessons From Pangea Investors

Fintech
Chisom Udeze, Co-Founder, Pangea AcceleratorKenya
Sep 417:00
Conference pass

Keynote: Topic TBC

Keynotes
Rostan Schwab, Africa Head Fintech Investments, International Finance CorporationHong Kong
Sep 417:20
Conference pass

CIO panel: Building the future-proof digital bank

Keynotes
  • Updating complex, core systems to keep up with an increasingly dynamic digital landscape
  • Embedding product-specific digital initiatives into your DNA
  • Defining which technologies will have the biggest impact on shaping financial services; AI, robotics, blockchain and more
  • Combining trusted, traditional banking services with new ways of delivering customer service
  • Taking an integrated, enterprise-wise approach
Moderator: Michael Mbuthia, Chief Information Officer, Kenya Bankers AssociationKenya
Peter Gitau, Chief Information Officer, Standard Chartered BankKenya
George Njuguna, CIO, Housing Finance Company LimitedKenya

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Keynote host:

Keynotes
Host: Bonney Tunya, Anchor, East Africa, CNBCKenya
Sep 509:30
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Keynote: Fostering collaboration between corporates and fintechs

Keynotes
  • Complicated collaborations: how incumbents and fintechs are partnering
  • Fostering change in culture and attitudes towards innovation strategy
  • Breaking tradition: what do banks need to do to incentivise innovation?
  • Turning innovation talk into actions: why aren't we seeing real results?
Sep 509:50
Conference pass

Keynote panel: Co-creating the next generation of digital banking

Keynotes
  • How incumbents and fintechs are partnering
  • Rise of new financial services business models enabled by emerging technologies; blockchain, artificial intelligence, cloud, big data
  • Responding to the new imperative for continuous innovation
  • How to leverage open data platforms and vast data stores
  • Creation and commercialisation of next generation business models
Nvalaye Kourouma, Chief Digital & Innovation Officer, Barclays Africa Group LtdSouth Africa
Dr Lance Mambondiani, CEO, Steward BankSouth Africa
Sep 510:10
Conference pass

Keynote: Harnessing the power of blockchain: glimpsing into the future economy

Keynotes
  • Driving a new era of more inclusive growth: leapfrogging traditional or non-existent technology infrastructures
  • Disrupting virtually every sector
Sep 511:20
Conference pass

PANEL P2P payments: the new norm for millennials

Payments
  • Transferring money quicker, less expensively and more precisely
  • Prepping for increased spending power from the digital-savvy younger generation
  • Offering a low-friction way to on-board users
  • Finding ways to monetise P2P payments by moving functionality into more profitable environments
  • Understanding user bases and the networks within them
  • Leveraging existing networks of friends to encourage spending
  • Offering value-added services at a nominal fee
Moderator: Darren Franks, CEO, TalentintheCloudUnited Arab Emirates
Teddy Ogallo, Founder & CEO, Wayawaya LimitedKenya
Johnson Ondicho, Head of Business Development Digital Financial Services, Kenya Commercial BankKenya
Sep 511:20
Conference pass

PANEL Creating and securing your digital identity

Banking
  • Examining the state of digital identity and authentication
  • Could a National ID system become a reality?
  • Moving beyond cash transfers; improving electoral integrity and healthcare ID
  • Combating AML and the financing of terrorism financing
  • Addressing legal and regulatory concerns
  • Safeguarding the privacy of personal data
  • Developing a sustainable digital infrastructure that reaches remote areas and promotes inclusion
Michael Michie, Chief Information Security Officer, M Oriental Bank LtdKenya
Leon Kiptum, Head: Digital & Transaction Banking, Sidian BankKenya
Sep 511:20
Conference pass

PANEL Investing in innovation

Fintech
  • How can African entrepreneurs make their business models more attractive to the investor community?
  • What emerging trends and growth trajectories are fintech investors looking for?
  • Validating the market opportunity
  • Commercial traction: demonstrating your commitment and execution capability
  • Engaging your potential investor and maximising synergies
Sep 511:40
Conference pass

Staying competitive in P2P Payments

Payments
  • Re-engineering the P2P matrix for seamless connected experiences
  • Innovating around the lives of consumers
  • Monetising mobile P2P
  • Harnessing data to drive P2P solutions
  • Banks, telcos, fintechs: compete or collaborate?
Leon Kiptum, Head: Digital & Transaction Banking, Sidian BankKenya
Sep 511:40
Conference pass

KYC compliance: getting digital

Banking
  • Digitally identifying and verifying the identity of clients
  • Tying digital and real-world identities together with greater certainty
  • Reducing fraud while removing friction from the process
  • Increasing account opening conversions
Sep 511:40
Conference pass

Revolutionising the insurance industry norms

Fintech
  • Exploring the existing insurance landscape in Kenya
  • What is digital insurance?
  • Is there a need for digital disruption in insurance?
  • Impact of digital insurance
  • Legal framework for digital insurance
  • Challenges facing digital insurance
  • What lies ahead for the Kenyan digital insurance landscape?
Sep 512:00
Conference pass

Facilitating real time instant payments

Payments
  • Utilising cutting edge technology to deliver services your customers demand
  • Focusing on millennials cash habits
  • Adopting real-time messaging and network fraud risk management
  • Offering a next generation social payment platform for banksEnquire now to sponsor
Sep 512:00
Conference pass

Connecting the unbanked with a single identity verification API

Banking
  • Satisfying KYC requirements
  • Ensuring AML compliance
  • Protecting customers with fraud detection and document authentication
  • Correlating identity across offline, online and social data sources
  • Providing predictions on the authenticity and fraud risk of individuals
  • Moving beyond human powered rule-based identity verification techniquesEnquire now to sponsor
Sep 512:00
Conference pass

Making InsurTech a reality

Fintech
  • Identifying the digital products and services that will transform the sector
  • How can InsurTech startups attract and gain the confidence of incumbents to develop meaningful collaborations?
  • Using InsurTech for massive cost savers in claims, operations and customer acquisition
  • Addressing privacy concerns of customers
Emilian Popa, Principal, Digital Growth Africa Middle EastMauritius
Sep 512:20
Conference pass

Roundtables

Keynotes
Creating an enabling environment for innovation
Identifying how blockchain can transform your business
Jairus Obuhatsa, CTO, Insurance For AllKenya
Key steps in building a personalised customer journey
Felix Cheruiyot, Lead, Kenya Apps Network LtdKenya
Promoting a culture of innovation within your bank
Dr Lance Mambondiani, CEO, Steward BankSouth Africa
Promoting P2P lending in the underserved population
Providing a personalised experience at every touch point
Angela Mwirigi, Director of Marketing & Communications, Kenya Commercial BankKenya
Sep 514:20
Conference pass

Data protection and security in the digital financial services ecosystem

Payments
Juliet Maina, Advocacy & Regulatory Manager Mobile Money, GSMAKenya
Sep 514:20
Conference pass

Facilitating increased subprime lending

Banking
  • Creating opportunity for the underserved ‘credit invisibles’
  • Enabling customers to establish a credit history
  • Directly connecting borrowers to individual lenders
  • Offering consumers a chance to get loans easily and quickly
  • Rolling out crowdfunding initiatives to increase social reach
Sep 514:20
Conference pass

Evaluating biometrics and chatbots in fintech Hosted by DFS Lab

Fintech
  • How will biometrics impact payments? Delivering immersive customer experience
  • Assessing consumers readiness to embrace futuristic payments tech
  • Assisting the consumer to create healthy spending habits
Moderator: Dan Kleinbaum, Entrepreneur In Residence, DFS LabKenya
Sep 514:40
Conference pass

Integrating behavioural analytics in fraud detection

Payments
  • Utilising real-time predictive models based on consumer data
  • Installing truly transformative services that result in a reduction of false positive declines
  • Positively impacting the bottom line of banks and merchants alike
  • Using behavioral analytics to stay one step ahead of fraudsters
Sep 514:40
Conference pass

The battle for supremacy in the small-business lending space

Banking
  • Achieving sustainable growth and scale
  • Maintaining reasonable customer acquisition costs
  • What are the greatest threats and opportunities?
  • How can fintech lenders meet the underserved market?
  • The implications of regulation and self-regulation for online lenders
  • Are governments and regulators changing their mind on alternative lenders?
Sep 515:00
Conference pass

Big data security analytics: a weapon against cyber security attacks

Payments
  • Supporting agility by empowering people and operations
  • Utilising data that makes a difference
  • Providing data that is timely and accurate
  • Enabling rapid insights into what might happen and reacting accordingly
  • Leveraging a comprehensive, open, cloud-based platform for data and analytics
  • Moving with market-changing speed, accelerating insight, delighting customers and transforming organisations
Sep 515:00
Conference pass

Case study: launching the Middle East’s first digital bank

Banking
  • Exploring digital marketing strategies for banks and fintechs
  • How to on-board customer digitally
  • Choosing the right digital media
  • How do use social media in banking
  • Optimising campaign performance and analytics
  • Marketing and innovation for banks & fintechs
Haysam Fahmy, Former Head of Digital Marketing & Performance, CBDUnited Arab Emirates
Sep 515:00
Conference pass

Robo-advisors: the autonomous future of investments?

Fintech
  • Automating and digitalising services to reduce costs, enhance customer experience and grant scalability
  • Harmoniously combining human advisors with their robo-counterparts
  • Personalising the decision-making process
  • Listening to every customer voice
  • Breaking down robo-investment misconceptions
Sep 515:20
Conference pass

B2B: Playing catch up to P2P innovation?

Payments
  • Eroding the barriers preventing firms from digitising their B2B platforms
  • Advancing back-end innovation to become simpler and cheaper
  • Automating all business payments
  • Developing the kind of user experience of consumer payments
  • Learning from P2P disruptors for B2B innovation
Sep 515:20
Conference pass

Creating a winning digital marketing strategy

Banking
  • Seamlessly combining digital and physical delivery channels
  • Incorporating social networking platforms with mainstream banking
  • Contextualising campaigns with relevant, interactive content marketing
  • Getting personal: customising to enhance the overall experience and increase ROI
  • Understanding increasing complex consumer decision behaviour in order to optimise conversion rates
  • Deriving insight from multiple sources simultaneously using big data, predictive analytics and consumer insight
Sarah Oyungu, Director of Digital Marketing, Africa, Standard Chartered Bank KenyaKenya
Sep 515:20
Conference pass

PANEL Navigating the new API economy

Fintech
  • Examining what PSD2 means for banks
  • Gaining an advantage in an increasingly complex and customer-centric marketplace
  • Understanding the concept and mechanics of open banking
  • Creating value from the API economy
  • Enabling financial institutions, fintechs & developers to reach the most remote customers
  • Allowing fintechs to build customised applications faster, quicker and more efficiently
  • Understanding regulatory and cybersecurity burdens
Waweru Kuria, CEO, iNuka PapKenya
Benard Ondoro, Regional Lead, beyonicKenya
Sep 515:40
Conference pass

Simplifying B2B payments

Payments
  • Creating platforms that facilitate transfer of funds with a fintech user interface in mind
  • Thinking like a start-up
  • Consolidating and automating payment processes
  • Eliminating the requirement for multiple systems
  • Avoiding costly redevelopment costsReserved for sponsor
Sep 515:40
Conference pass

Driving the next-gen customer experience with chatbots

Banking
  • Reaching customers more efficiently and effectively than ever before
  • Creating bots that learn the behaviour and preferences of each individual user
  • Enabling a conversational experience between the customer and brand
  • Using real-time natural language processing (NLP) to enhance the experience
Sep 515:40
Conference pass

Developing an open mobile money API

Fintech
  • Turning providers platforms into ‘digital rails’ that a developer can leverage
  • Incentivising core wallet providers to offer API’s to their customers
  • Creating new business opportunities for digital payment providers; revenue growth and
  • Strategically positioning yourself at the center of emerging digital financial service ecosystemsEnquire now to sponsor
Sep 516:00
Conference pass

Start-up pitch off

Keynotes
Cutting edge start-ups and fintechs from Africa have three minutes each to pitch their product or solution to our expert panel made up of VCs, incubators and consultants. These innovative, early-stage, global companies will come head-to-head live and on stage at Seamless East Africa 2018.
In these three minute pitches, competitors will try to convince our industry experts that their business model, technology or platform is going to be a game changer that will revolutionise financial services.
last published: 17/Jul/18 10:55 GMT

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