THE CONFERENCE

 

 

By bringing together the brightest minds from across the payments, banking and Fintech ecosystem Seamless ignites new ideas and inspires the audience to think differently.


You will be stimulated by innovators, disrupters, business leaders and entrepreneurs from across East Africa and beyond.


Leveraging our extensive relationships and experience in the field, we can ensure the ultimate experience to spark and inspire change. Underlined by networking, ideas, forums and cutting edge product profiling we aim to push the boundaries of current market thinking.


We promise access to the right people at the right time in an environment that drives opportunity.

Nairobi, 2 - 4 September 2019

Schedule

Create your personal agenda –check the favourite icon

Sep 309:20
Conference pass

CEO KEYNOTE PANEL Revolutionising the banking landscape with fintech

Keynotes
  • Building a competitive banking digital strategy
  • Competing with challenger and digibanks
  • Investing into fintechs and launching a digital arm
  • Accelerating legacy systems with new technology and innovation
  • Creating an internal innovative culture and techfirst workforce
Sep 309:40
Conference pass

KEYNOTE Inside innovation: creating a culture of innovation

Keynotes
  • Understanding the innovation imperative
  • Discovering why most innovation fails and avoiding the same fate
  • Shifting the organisations attitude and capacity towards innovation
  • Identifying the requisite leadership behaviours
Chris Colbert, Managing Director, Harvard Innovation LabUnited States
Sep 310:00
Conference pass

KEYNOTE Back end to front end digital transformation & automation

Keynotes
● Substituting humans for machines for routine, codifiable tasks● Allowing employees to instead perform problem solving, adaptable and creative tasks● Opening systems and reworking IT architecture for the automatic era● Digitising workflows through automation of processing● Focusing on the consumer with your IT infrastructure, rather than existing system capabilitiesReserved for platinum sponsor
Sep 311:20
Conference pass

PANEL Is cash still king? Inside the mobile wallet

PAYMENTS
● Unearthing the recent mobile wallet surge, a boom for e-commerce● Examining the facts – do consumers really prefer this almost cashless society?● Reducing mobile buying friction by eliminating certain steps● Building interoperable POS and acceptance systems in Africa● Reaching the 8/10 consumers still using cash● Driving the cash-lite agenda throughout the financial ecosystem ● Exploring the case studies across the region
Nancy Matimu, Chief Digital Officer, HF GroupKenya
Patrick Awori, Chief Executive Officer, ImaginariumKenya
Agrippa Mugwagwa, Executive Director - Retail Banking And E-Commerce, FBC Holdings LimitedZimbabwe
Sep 311:20
Conference pass

PANEL Developing an ecosystem of innovation

FINTECH
● Tapping into the growing population across the region● Building a coherent development framework● Initiating investor-focused programmes to improve access to growth capital● Identifying growth sectors within the market● Nurturing relationships between government bodies, accelerators, financial institutions and educational systems● Finding the next unicorn in the fintech heavy playing field● Overcoming local issues with fintech
Sharon Arungu Olende, Head Of East Africa, LendableKenya
Adedana Ashebir, Regional Manager, Sub-Saharan Africa, Village CapitalKenya
Raliat Sunmonu, Senior Director, Africa Program Management, Accion InternationalUnited Arab Emirates
Thomas Scaria, Head - Finance, JoyalukkasUnited Arab Emirates
Sep 311:20
Conference pass

CIO PANEL Reimagining the bank of the future through technology

BANKING
    ting out the future digital strategy● Investing into technology to compete with fintechs and challenger banks● Fostering a culture of innovation and experimentation● Building digital partnerships for the bank of tomorrow
  • Stripping legacy systems to become more agile and innovative
Moderator: Ali Hussein Kassim, Co-Founder And Chief Executive Officer, FinteXXKenya
Rizwan Arain, Chief Information Security Officer, Habib Bank AG ZurichUnited Arab Emirates
Aaron Niyonzima, Chief Information Officer, A.B. Bank Rwanda LtdRwanda
Regis Rugemanshuro, Chief Digital Officer, Bank of KigaliRwanda
Sep 311:20
Conference pass

PANEL Revolutionising the insurance industry

INSURTECH
● Focusing on the emerging trends and growth trajectories that fintech investors are looking for● Building a coherent development framework● Initiating investor-focused programmes to improve access to growth capital● Identifying growth sectors within the market● Nurturing relationships between government bodies, accelerators, financial institutions and educational systems● Finding the next unicorn in the fintech heavy playing field
Kain Mbaya, Chief Executive Officer, Strategis Insurance TanzaniaUnited Republic Of Tanzania
Stanley Chege, Chief Information Officer, Madison Insurance Company Kenya Ltd.Kenya
Sep 311:40
Conference pass

Leveraging loyalty to drive mobile wallets

PAYMENTS
● Empowering and incentivising consumers to retain a sense of loyalty● Offering benefits relevant to the individual consumer● Utilising smartphone connectivity to connect with consumers● Capitalising on the potential of other aspects of the mobile wallet eco-system● Loyalty programme longevity: overcoming one of the biggest hurdles of loyalty systems● Combining loyalty programs with smart phone adoption and usership
Zahid Mustafa, Chief Customer Officer, Barclays Bank of KenyaKenya
Sep 311:40
Conference pass

Championing fintech investment

FINTECH
● Leveraging technology to address market gaps● Attracting investment with a clear, stable and predictable business model● Driving financial inclusion though fintech growth● Exploring the case studies and regional success stories● Attracting new investors across the region with ROI strategies● Focusing on the emerging trends and growth trajectories that fintech investors are looking for
Marko Muurisepp, Head Of Sales - International, FundwiseEstonia
Sep 311:40
Conference pass

The fight for survival: banking in the hypercompetitive ecosystem

BANKING
● Enhancing banking services with strategic alliances● Continuing to expand with technological advancements vs. trying to stay afloat● Role of the regulator: fair competition or digital powerhouse?● Strengthening the banking portfolio with partnerships and consolidation● Questioning the future of traditional banking business models
Konstantinos Tsanis, Chief Transformation Officer, ATLAT/WEMA BankNigeria
Sep 311:40
Conference pass

CASE STUDY Infiltrating new markets with Insurtech

INSURTECH
● Adapting to an ever-evolving insurance landscape● Predicting consumer demands ready for industry 4.0● Utilising mobile technology to reach underserved customers● Reaching low income consumers with micro-insurance● Lessons learned from using mobile subscription in target markets for ‘pay as you go’ insurance and health services
Simon Ngura, Chief Innovation And Technology Officer, SanlamKenya
Sep 312:00
Conference pass

CASE STUDY How Zimbabwe is leading the way in Africa’s dash from cash

PAYMENTS
● Focusing on the rapid movement from traditional payment methods towards mobile payments in Zimbabwe● Declaring Zimbabwe ‘open for business● Avoiding risks of the black market with mobile payments● Reducing the cost of electronic transactions to drive adoption● Utilising merchants to encourage mobile use● Offering a full range of services from bill payments to merchant payments
Sep 312:00
Conference pass

Avoiding fintech failure: lessons from the tech graveyard

FINTECH
● Selecting an investor with the correct experience and knowledge of the space● Understanding the different work culture and regulatory framework of incumbents as investors● Avoiding fraudulent operations such as AML by choosing a well-equipped capital investor● Exploring the type of governance and on-going information required● Identifying the role for the regulators e.g. advisory boards
Moustafa Khaler, Director Of Development, The GrEEK CampusUnited Arab Emirates
Sep 312:00
Conference pass

Social banking: banking in the palm of your hands

BANKING
  • Revolutionising banking with P2P apps and social media
  • Traditional banks: going social?
  • APIs, big data and social networking: towards a new bank
  • Adopting open banking APIs to reimagine the banking experience
  • Engaging with customers on a social platform and creating intimacy
  • Bridging the gap from banks to social media and beyond
Hope Ekudu, General Manager Operations And Business Technology, Housing Finance BankUganda
Sep 312:00
Conference pass

Digital disruption in insurance: cutting through the noise

INSURTECH
● Recognising changing consumer needs● Exploring what the future holds with IoT, driverless cars, connected devices etc● Creating a clear digital vision and future roadmap● Predicting consumer demands ready for Industry 4.0● Anticipating how changing behaviours will create opportunities for new products
Wessam Soliman, Chief Executive Officer, AddengreensUnited Arab Emirates
Sep 312:10
Conference pass

Securing the “mobile wallet”

PAYMENTS
● Mitigating risks and protecting consumers● Preparing and reacting to emerging threats to mobile banking and payments● Influencing user behaviour with strong regulatory frameworks● Discussing anti-fraud solutions and strategies to thwart mobile attacks and maintain customer trustReserved for sponsor
Sep 312:10
Conference pass

Changing the face of the financial industry with innovation hubs

FINTECH
● Bringing together industry leaders and new entrants● Connecting and co-creating together to create the future of financial services● Merging resources and networks in virtual and physical hubs● Driving innovation and creating opportunities for regional growth● Creating a start-up ecosystemReserved for sponsor
Sep 312:10
Conference pass

Digi-physical: the “secret sauce” for digital banking systems

BANKING
  • Developing unique experiences through multiple platforms
  • Refashioning application journeys, new payment technologies and back office automation
  • Deflecting challenges with exceptional human intervention and personal CX
  • Revitalising the onboarding process
  • Offering consumer choice, live chat, innovative KYC and human intervention if requiredReserved for sponsor
Sep 312:10
Conference pass

Driving in the fast lane: insuring the future of mobility

INSURTECH
● Changing the game of auto insurance with Insurtech● Rethinking the relationship between insurer and insured in the new mobility ecosystem● Creating driver centric policies, per-use policies and new, unbundled insurance packages● Gaining traction with technology: car sharing and autonomous cars● Considering the advent of safer vehicles, new vehicle designs, and new sources of risk and liabilityReserved for sponsor
Sep 312:20
Conference pass

Roundtables

Keynotes
Sep 314:20
Conference pass

PANEL Unravelling the future of X-Border

PAYMENTS
  • Digital remittances: where to next?●Discovering the influx of non-traditional players●Finding the correct strategic partners to push innovation●Keeping up with the rapid pace of globalisation: transforming challenges into opportunities●Blurring traditional industry lines: adopting new business model opportunities but also increasing competitive threats●Changing the face of cross border payments with DLT●Exploring what wallets and apps mean for X-border
Joel Gatanazi, Head, Commercial Banking Group, Guaranty Trust BankRwanda
Nadia Costanzo, Head Of Banking - Africa & Latin America, TransferWiseUnited Kingdom
Sep 314:20
Conference pass

PANEL Considering the impact of robo advisors on future banking services

FINTECH
● Broadening the market with robo advisors for customers with lower assets● Providing real time information on customer assets in line with increasing levels of demand● Providing user profiles aligned with life goals● Tailoring services through client on-boarding, risk profile, investment strategy and financial analysis● Identifying and supporting HNWI’s through machine technology
Gilbert Angana, Head Private Banking, Co-operative Bank of KenyaKenya
Joel Macharia, Chief Executive Officer And Founder, Abacus KenyaKenya
Olusegun Omoniwa, Country Head - Wealth Management, Standard Chartered UgandaUganda
Sep 314:20
Conference pass

PANEL Regulating the future bank: facing the challenges in cybersecurity and data privacy

BANKING
● Overcoming the biggest barriers for financial innovation● Assessing the vulnerabilities posed by fintech software for customer data● Evaluating both sides of the argument: will regulation stifle innovation or should the priority be based on risk management and data privacy?● Ensuring policies are beneficial for business and fair for consumers● Supporting regulatory innovation with regtech and sandboxes● Understanding compliance and risk considerations
Dennis Echeru, Chief Risk Officer, Centenary BankUganda
Juliet Maina, Advocacy And Regulatory Manager Mobile Money, GSMAKenya
Moses Ebitu, Head Of Risk And Compliance, Uganda Development BankUganda
David Lusala, Acting Chief Operating Officer, Exim Bank TanzaniaUnited Republic Of Tanzania
Sep 314:20
Conference pass

PANEL Facing a digital reality: working together in the new industry

INSURTECH
● Prospering by working together: reducing costs and improving efficiencies with data analytics● Maximising value through digital expertise for o Increased connectivity o Targeted value concepts o Automation o Data driven decision making● Reducing investment and increasing returns ● Leveraging existing data and analytics to insights● Exploring the opportunity for insurers to build and retain trusted relationships with customers
Araika Mkulo, Director Of The Board, Insurance Group of TanzaniaUnited Republic Of Tanzania
Sep 314:40
Conference pass

Revolutionising remittances with mobile

PAYMENTS
● Meeting the changing consumer expectations with innovative mobile remittance platforms● Reducing the “stubbornly high” cost of remittances with technology● Reducing costs, increasing transparency and creating an opportunity for economic empowerment in East Africa● Contributing to East Africa’s overall financial system with the easy movement of money
Patrice Kiiru, Group Associate Director, Diaspora Banking & Remittances, Equity BankKenya
Sep 314:40
Conference pass

The rise of the ‘super robos’ in East Africa

FINTECH
● Exploring wealthtech with super robotics, AI and machine learning● Supporting the new age of robo-advisors with flexible infrastructure● Cutting out the middle man by managing assets and investments via a low-cost ETF-driven platform● Connecting clients with convenient, affordable and trusted advice
Anthony Mwithiga, Vice President Wealth Management, Barclays Bank of KenyaKenya
Sep 314:40
Conference pass

Innovation & technology: a central bank perspective

BANKING
  • Stabilising the economy in an era of transformation
  • Launching innovation labs
  • Encouraging fintech development and partnerships
  • Embracing technology innovation and promoting economic growth
Bamidele Olalekan Oseni, Group Chief Risk Officer, I&M Bank RwandaKenya
Sep 314:40
Conference pass

Insurtech: a golden opportunity for insurers to innovate

INSURTECH
● Developing a successful technology-enabled business model● Getting digital with innovation labs● Promoting the correct corporate culture to foster innovation● Leveraging human capital within the organisation● Acquihiring to enhance internal digital expertise
Sep 315:00
Conference pass

Transparency & speed: cross border transfers for the digital age

PAYMENTS
● Digital first remittance firm’s v legacy innovation● Moving people, moving money: powering remittance services for the travelling generation● Enabling real time settlement through blockchain technology● Utilising technology for a quicker, cheaper and safer international cross border remittance system● Creating transparency through the customer journey
Sep 315:00
Conference pass

Rise of the robo-advisors: millennial investing on the go

FINTECH
● Attracting the tech generation through digital integration and the idea of ‘do it yourself’● Cultivating a relationship with young emerging investors● Offering a diverse set of platforms for potential investors● Enabling advisors to expand their reach and nurture future relationships● Managing money digitally through apps and e-wallets● Questioning whether young investors can really get a return on their investment
Sep 315:00
Conference pass

Regulation, threat or opportunity?

BANKING
● Changing the mindset of the financial sector● Deploying flexible tools, systems and infrastructure to drive real efficiencies and increase compliance● Maintaining a flexible data strategy and following international best practice● Empowering companies for healthy competition● Regulators: hindering growth or stimulating innovation?● Creating the perfect playing field for innovators and regulators to work in tandem
Linda Bonyo, Co-Founder And Chief Executive Officer, Lawyers HubKenya
Sep 315:00
Conference pass

Collaborating and innovating in East Africa

INSURTECH
● Exploring the rise of new entrants and the effects● Moving from reimbursing to preventing with real time data● Investing in technology to support the East African market● Capitalising on the room for growth in the life insurance sector of East Africa with innovative products● Educating citizens and increasing adoption● Understanding regional demands
Sep 315:10
Conference pass

Reimagining remittances with technology innovation

PAYMENTS
● Delivering faster, cheaper and more efficient services● Fintech: levelling the playing field in X-border payments with user friendly apps● Revolutionising remittances with remtech innovation● Meeting the changing consumer expectations with innovative mobile remittance platforms● Offering multiple payment options for fast, secure and affordable transfersReserved for sponsor
Sep 315:10
Conference pass

Robo advisors: hype or worthy investment?

FINTECH
● Foreseeing the future of this recent method of investing● Robo v human: comparing a robo advisor to a traditional advisor● Empowering staff with machine learning and AI● Seamlessly integrating robo advisors into existing infrastructureReserved for sponsor
Sep 315:10
Conference pass

Regulating the unparrelled explosion in cryptocurrencies

BANKING
  • Looking towards cryptocurrencies as a new legal tender
  • Anticipating the coins of the future
  • Pressuring the traditional players: should banks be investing?
  • Discovering the bitcoin growth: was this hype or true value?
  • Debating the plunge of cryptocurrencies, IMF call for regulation and global government worriesReserved for sponsor
Sep 315:10
Conference pass

Focusing on the opportunities available to Insurtech

INSURTECH
● Looking at the influential global players of Insurtech implementing their own accelerator programs in-house● Exploring the possible opportunities to partnering with incumbents and start-ups● Developing ideas and providing easy access of technology to incumbents● Leveraging energy by experimenting with different approaches● Being realistic, taking the time to develop necessary strategies for embracing disruption and working for a common outcomeReserved for sponsor
Sep 315:20
Conference pass

PANEL Driving alternative payments with interoperable systems

PAYMENTS
  • Adopting innovative technologies to facilitate seamless payment systems
  • Promoting fair competition between financial institutions
  • Enhancing market uptake with cross bank interoperability
  • Expanding beyond brick and mortar banks to reach the underserved
Jean Claude Gaga, Chief Executive Officer, RSwitch LtdRwanda
Sep 315:20
Conference pass

PANEL Embracing blockchain, don’t be left behind

FINTECH
● Developing interoperable systems to support blockchain● Securing systems with blockchain technology● Creating an opt-in, interoperable network● Building relationships with regulators ready to implement blockchain● Exploring the use cases e.g. smart contracts, lending, eKYC, loans, insurance etc.● Overcoming the obstacles: o Privacy o Regulation o Scalability o Integration
Christian Kakoba, Co-Founder And Community Lead, Bithub AfricaKenya
Sep 315:20
Conference pass

PANEL Securing the future of banking from cyber threats

BANKING
  • Sharing data to raise awareness of data breaches as they happen
  • Creating a collective threat intelligence ecosystem to adapt quickly and dependably
  • Providing a better understanding of the threat landscape
  • Gaining insights into practices deployed by others in the industry
  • Maintaining a proactive and reactive system of response
  • Enhancing cybersecurity frameworks with regulation.
  • Staying secure in the open banking world
Moderator: John Chaplin, Payments Advisor, Helios Investment Partners And Chairman, Global Payments Innovation JuryUnited Kingdom
Yonas Lemma, Chief Information Security Officer, United Bank ScEthiopia
Antony Otieno, Secretary General, Internet Society Kenya ChapterKenya
Michael Munga, Chief Information Security Officer, Sidian BankKenya
Sep 315:20
Conference pass

PANEL Automation: the end of the traditional broker or an opportunity to empower?

INSURTECH
  • What are the opportunities created by automation in the insurance sector?
  • Empathy empowered: supporting brokers with data
  • Utilising automation for repetitive tasks
  • Questioning the long-term implication of automation on the customer and the insurer
  • Predicting the future of the insurance industry: driven by AI or empathy?
Sep 315:40
Conference pass

PANEL Unearthing the world of alternative payments

PAYMENTS
● Embracing new technologies within the financial industry● Developing partnerships between innovators and the monetary sector● Identifying the global players e.g. Applepay, Samsungpay, Alipay● Building interoperable systems across the continent● Driving acceptance ● Where to next? The future of alternative payments
Andrea Ottina, Chief Operations Officer, Access Bank PlcUnited Republic Of Tanzania
Sep 315:40
Conference pass

Accelerating financial inclusion with blockchain technology

FINTECH
  • Bringing billions of people into the financial system swiftly and securely with blockchain
  • Is this a prerequisite for true financial inclusion?
  • Overcoming the problems with KYC and authentication in emerging markets
  • Aiding financial inclusion through virtual currencies
Suleiman Murunga, Chief Executive Officer, CoinpesaUganda
Sep 315:40
Conference pass

CASE STUDY Dealing with cyber-attacks in East African banks

BANKING
  • Upskilling the workforce to deal with areas of cybersecurity
  • Enhancing cyber infrastructure with technology
  • Differentiating the types of threats common in East Africa, external and internal
  • Building flexible systems to deal with the new era of cyber-attacks
  • Ensuring a sound, efficient governmental framework focused on a preventative and proactive approach
George Njuguna, Chief Information Officer, HFC LimitedKenya
Sep 315:40
Conference pass

Visual claims: the insurance process of the future

INSURTECH
  • Disrupting the way insurance claims are processed and resolved with augmented reality
  • Enabling immediate incident assessment
  • Enabling agents to access the full visual picture in real-time
  • Ensuring faster, efficient and seamless claim processes
Thomas Gachie, Group Chief Operations Officer, Resolution Insurance Company LtdKenya
Sep 316:00
Conference pass

Propelling e-commerce growth with alternative payments

PAYMENTS
● Forecasting the e-commerce growth in East Africa through alternative payments● Are international OTTs coming to East Africa?● Exploring recent advancements; mobile, e-wallets, online banking, QR codes, alternative currencies● Driving digital payments through improved mobile connectivity● Trading ‘bricks for clicks’: Improving the shopping experience with alternative payment technology
Sep 316:00
Conference pass

Revolutionising banking infrastructure with cryptocurrencies

FINTECH
  • Looking towards cryptocurrencies as a new legal tender
  • Decentralising the entire ecosystem with blockchain
  • Discovering the role of incumbents and the central bank with a decentralised ledger
  • Discussing cross industry uses of blockchain technology
  • Reinventing the economy DLT and multiple shared parallel blockchains, each with a different core use
Llew Morkel, Founder, Chief Technology Officer, DreamBlockSouth Africa
Sep 316:00
Conference pass

Cyber hygiene: becoming a collective initiative?

BANKING
  • Building for the future with Cyber hygiene at the core
  • Exposing the impact cyber threats can have on valued consumer trust
  • Is the cyber security poverty line a myth or reality?
Michael Michie, Chief Information Security Officer, M Oriental Bank LtdKenya
Sep 316:00
Conference pass

Ensuring healthcare for all with micro-insurance

INSURTECH
  • Looking at the healthcare opportunities for people on lower incomes
  • Evaluating how insurance companies may compete for market share in East Africa
  • Risk v reward: the key assessment necessary to assess payment history and credit worthiness
  • Exploring the possibility of hosting entirely digital platforms to improve the customer experience
Sep 316:10
Conference pass

Developing a complete acquiring portfolio

PAYMENTS
  • Eliminating the need for multiple integrations, tools and interfaces
  • Increasing revenue points
  • Banking the unbanked with alternative payment methods
  • Supporting the 300+ APMs
  • Consolidating payment data to increase performanceReserved for sponsor
Sep 316:10
Conference pass

Accelerating payments with blockchain

FINTECH
  • Realigning the global financial bubble and pressuring incumbents to either pioneer or perish
  • Eliminating the middlemen and intermediaries to remove complications, delay and cost
  • Conducting payments between B2B and B2C customers
  • Decentralising payments with a transparent, cheap, safe, seamless and fast process
  • Reducing fraud with effective blockchain technologyReserved for sponsor
Sep 316:10
Conference pass

Securing the future of banking: are mobile wallets the next target for fraud?

BANKING
  • Moving beyond CNP fraud with mobile wallets
  • Balancing the new necessities; user experience, convenience and security
  • Outplaying the increase in malicious apps, bot attacks, emulators and simulators and RATs
  • Harnessing location services and digital behaviour to battle in the mobile world
  • Proactively managing consumer base with strong regulatory frameworksReserved for sponsor
Sep 316:10
Conference pass

Branchless banking and microinsurance: the perfect fit?

INSURTECH
  • Exploring the benefits of microinsurance in East Africa
  • Developing the emerging technologies necessary for microinsurance
  • Maximising the efficiency of microinsurance in Kenya with Insurtech
  • Utilising new banking systems to drive microinsurance across the regionReserved for sponsor
Sep 317:00
Conference pass

KEYNOTE: AI: the next piece in the digital puzzle

Keynotes
  • Gaining a better insight into the needs and wants of the customer
  • Unlocking the ability to convert big data into revenue
  • Facilitating scale and speed to make deep personalisation a possibility
  • Driving down costs across the board as machines multi task faster than ever before
  • Creating an interconnected financial ecosystem with machine learningReserved for platinum sponsor
Sep 317:20
Conference pass

CIO KEYNOTE PANEL: The transformative power of automation in banking

Keynotes
  • Placing banking at the forefront of the new “machine age”
  • Transitioning RPA and AI from the back office to the front office
  • ATM 2.0: moving towards robo-banking, interactive ATMs and chatbots
  • Spurring innovation, increasing demand and altering the competitive dynamics beyond operational transformation
  • Leveraging chatbots to reduce complexity and enhance customer service
  • Reaching millennials with quick conversational content
  • Integrating automation into systems and ensuring RoI
Peter Gitau, Chief Information Officer - East Africa, Standard Chartered BankKenya
Bitange Ndemo, Chairman, Blockchain And Artificial Intelligence Taskforce,, Government Of KenyaUnited Kingdom

Create your personal agenda –check the favourite icon

Sep 409:00
Conference pass

CEO KEYNOTE PANEL Going digital: leading the way in Africa’s dash from cash

Keynotes
  • BFSI: driving the force towards a cashless society
  • Unearthing the rise of promising payment platforms
  • Becoming a digital economy with digital money and electronic payments
  • Identifying the hurdles of mainstream adoption
  • Achieving full financial inclusion with revolutionary payment platforms
  • Exploring the growth markets in the region
Robin Bairstow, Managing Director, I&M Bank RwandaRwanda
Theobald Sabi, Managing Director, National Bank Of CommerceUnited Republic Of Tanzania
Sep 409:20
Conference pass

KEYNOTE Embracing innovative technology in the digital era

Keynotes
  • Exploring the use cases of AI, robotics and blockchain
  • Allowing a real-time standardised view of data
  • Reimagining banking systems with blockchain and cryptocurrency
  • Foreseeing the banks’ changing role in the payment business
Sep 409:40
Conference pass

CEO KEYNOTE PANEL Collaborate to innovate: fostering a partnership between traditional and non-traditional players

Keynotes
● Discovering the disruptors e.g. digibanks, social banking● Achieving mutually beneficial synergies through collaboration, data sharing, restructuring and improving agility● Partnering with the innovators to become the financial institute of tomorrow● Compete or collaborate: what is next for the hypercompetitive industry?● Unearthing the role of central banks within the fintech ecosystem● Encouraging finnovation and driving the force towards a cashless society
George Odhiambo, Managing Director, KCB Bank RwandaRwanda
Baseer Mohammed, Chief Executive Officer, I and M Bank Tanzania LtdUnited Republic Of Tanzania
Sep 410:00
Conference pass

KEYNOTE: New tools for a new age: digitisation and retail payments

Keynotes
  • Revolutionising the retail payments system and infrastructure
  • Saving billions annually through centralised digital payment platforms
  • Focusing on the potential economy-wide benefitsReserved for platinum sponsor
Sep 411:20
Conference pass

PANEL P2P: “the next shiny object” in mobile banking

PAYMENTS
  • Transforming systems for the increased spending power of millennials
  • One step ahead: creating innovative solutions that consumers aren’t yet aware they need
  • Multiplying customer engagement through real time P2P/social offers
  • Monetising P2P payments through social networks
  • Exploring the contributing factors of the sharing economy
Moderator: Mohsen Malaki, Managing Director And Partner, Synergy ConsultingUnited Arab Emirates
Johnson Ondicho, Head Of Digital Payments, Kenya Commercial BankKenya
Gillian Mutai, Director Mobile Banking, Co-operative Bank of KenyaKenya
Sep 411:20
Conference pass

PANEL Rethinking the lending value chain

FINTECH
  • Exploring the new ecosystem for lending and credit in East Africa
  • Discovering hybrid lending models to capitalise on the SME market
  • Collaborating or competing?
  • Combining the banks scalability and reputation with a fintech’s innovation and flexibility
  • Assessing the winning strategy of an efficient credit supply chain o reducing credit costs o making faster credit decisions o disbursing higher amounts of credit
Ireneus Gichana, Chief Executive Officer, Maisha Microfinance Bank LtdKenya
Waruguru Ituu, Founder, Change CornerKenya
James Muritu, Chief Executive Officer And Founder, WayHoyt CapitalKenya
Denis Kuria, Analytics Manager, MobipesaKenya
Dan Apungu, Vice President Investment Banking, Stanbic BankKenya
Sep 411:20
Conference pass

PANEL Clicks v bricks. App v branch. Who wins?

BANKING
  • Countering neobank, challenger bank and digibank competition
  • Matching core strengths to what consumers want
  • Balancing branch banking with autonomous touchpoints
  • Utilising banks financial power alongside fintech technology
Moderator: Dinesh Arora, Banking And Digial Evangelist, Independent ConsultantIndia
Melaku Kebede, Senior Deputy Chief Executive Officer - Strategy And Technology, United Bank ScEthiopia
Roger Abeho, Head Of Commercial Banking Group, Access Bank RwandaRwanda
Silas Matoi, Head Of Fintech And Digital Banking, Banc ABCUnited Republic Of Tanzania
Sep 411:20
Conference pass

PANEL Bringing customer-centric insurance to life

INSURTECH
  • Placing customers at the centre of the business
  • Driving culture change from within
  • Creating a unique CX platform through innovative tech
  • Creating a single, integrated platform to enable seamless interaction
  • Utilising social media to unlock demographics, drive targeted marketing and understand key trends
  • Allowing sentiment analysis in a market where reputation is crucial to success
Wilfred Mutuku, Head Of Customer Service, AAR Insurance KenyaKenya
Sep 411:40
Conference pass

Revolutionising P2P with social payments

PAYMENTS
  • Redefining the banking industry with social media
  • Looking at the evolution of the payments industry into social media
  • Exploring the use cases of social media
  • Placing the purchasing power back into the hands of the consumer
  • Overcoming the worries of data and privacy
  • Bridging the gap from banks to social media and beyond
Alex Siboe, Head Of Digital Finance Serves, Mobile Payments And Project Management Office, K.C.B. Bank Group LtdKenya
Sep 411:40
Conference pass

Exploring and regulating the fintech fuelled lending craze in Africa

FINTECH
  • Focusing on recent regulatory advancements in Africa which covers digital lenders for the first time
  • From being unbanked to overbanked: assessing the risks involved in online credit
  • Reviewing the numbers of negatively listed members of the Kenyan population in recent years
  • Educating the region from a regulatory and governmental standpoint
Bade Adesemowo, Co Founder And Chief Technology Officer, Social LenderNigeria
Sep 411:40
Conference pass

The bank of tomorrow: exploring the future of banking

BANKING
  • Delivering engaging digital experiences for the demanding consumer
  • Keeping pace with the young, dynamic, growing and digitally native population
  • Countering neobank, challenger bank and digibank competition
  • Big client lists, big pockets, big reputations: the incumbent advantage
  • Launching a digital arm
Pete Novat, Chief Of Products & Digital Transformation, National Microfinance BankUnited Republic Of Tanzania
Sep 411:40
Conference pass

Fostering customer loyalty in the insurance industry

INSURTECH
  • Driving customer retention across all touch points
  • Placing clients at the epi-centre of business decisions
  • Shifting from a product to a client centred approach
  • Allocating resources based on data collected from consumers
  • Personalising services with hands on client management
  • Supporting customers with tailored services during times of crisis
Justus Mutiga, Chief Executive Officer, ICEA LION Life AssuranceKenya
Sep 412:00
Conference pass

Fintech to Techfin: the future P2P ecosystem

PAYMENTS
  • Launching a P2P platform within banks
  • Combining fintech strategy with innovative banking platforms
  • Discovering the new threat of Techfin within the industry
  • Empire building in the digital age
  • Becoming the new global online behemoth
  • Identifying the role of primary financial institutions in the hyper-competitive industry
Sep 412:00
Conference pass

Reimagining credit and lending with AI and data analytics

FINTECH
  • Mitigating risks with AI and machine learning
  • Understanding customer patterns and behaviour
  • Extracting valuable insights from available data patterns
  • Replacing antiquated statistical approaches with machine learning techniques
  • Supporting credit decisions with alternative data sources
  • Predicting results with preliminary analysis and data quality control
Funsho Idowu, Chief Operations Officer, Mutual Trust Microfinance BankNigeria
Sep 412:00
Conference pass

Spurring digital banking in East Africa

BANKING
  • Exploring the global digibank landscape to build a competitive strategy
  • Responding to challenger banks
  • Competing with challenger banks through technology innovation
  • Levelling the playing field with regulatory policy to improve customer choice
  • Discovering the impact of mid-sizes banks: squashed in the middle?
  • Providing local access to banking services to increase market share
Muthoni Mutonyi, Senior Manager - Digital Banking, National Bank of KenyaKenya
Sep 412:00
Conference pass

Overcoming the threats facing the insurance sector

INSURTECH
  • Contextualising the new wave of cyber threats on the insurance industry
  • Exploring the new devices which are being insured
  • Considering the unique cyber threats applicable to the insurance industry
  • Understanding the risks and learning how to structure policies against vulnerabilities
Sep 412:10
Conference pass

Bringing chatbots to P2P payments

PAYMENTS
  • Interfaces of the future: chatbots and conversational commerce
  • Establishing greater customer intimacy with voice-based assistants
  • Overcoming the hurdles with chatbot commerce
  • Onboarding customers and increasing monetisation seamlessly
  • Accelerating commerce whilst reducing payment fees
  • Partnering with leading tech companies for consumer convenienceReserved for sponsor
Sep 412:10
Conference pass

SME credit: where to next?

FINTECH
  • Is there a fintech and bank discourse in the SME place?
  • Changing the traditional thinking behind SME lending with hybrid banking models
  • Reaching the undeserved in emerging and developed markets with SME credit
  • Leveraging solutions to serve new consumer groups
  • Capturing a new market segment with SME lending and credit
Shatse Kakwagh, Independent Consultant And Former Group Co-Chief Executive Officer And Chief Operating Officer, MoDeKenya
Sep 412:10
Conference pass

Bringing the branch to you: how digibanks are enabling financial inclusion

BANKING
  • Offering a new distribution channel to attract new clients and reinforce brand
  • Maximising access to consumers by rolling out mobile first solutions
  • Lowering costs, particularly for lower transactionS
  • Utilising biometrics to perform financial services typically done in-branch
  • Providing a better way to serve the underserved with agency banking
  • Supporting inclusion by increasing distribution and customer serviceReserved for sponsor
Sep 412:10
Conference pass

Security: overcoming threats with watertight technology

INSURTECH
  • Exploring new technology to assist existing systems
  • Moving from reactive to proactive security
  • Discovering the disrupting technology: AI, machine learning
  • Utilising technical and behavioural data Reserved for sponsor
Sep 412:20
Conference pass

Roundtables

Keynotes
Sep 414:20
Conference pass

PANEL B2B: Moving away from the norm

PAYMENTS
  • The next trillion-dollar opportunity?
  • Optimising B2B business with interactive platforms
  • Jumping onboard the revolution with faster payments, blockchain, APIs, open banking efforts and collaboration
  • Looking beyond faster payments to change and accelerate the entire B2B process
  • Addressing the major pain points within B2B payments
Gakii Mwongera, Head Of Cash And Liquidity Management, Equity BankKenya
Andrew Mwithiga, Head Of Virtual Banking, Barclays Bank KenyaKenya
Sep 414:20
Conference pass

PANEL Regtech to the rescue: a new era of financial supervision

FINTECH
  • Replacing human banking processes with robotics, cutting costs and improving operability
  • Reviewing the ongoing regulatory reforms and tighter areas of control
  • Leveraging innovative technology for survival
  • Exploring what the future holds for regtech
Sep 414:20
Conference pass

PANEL Planet of the APIs: reshaping the future of banking

BANKING
  • Accommodating traditional banking services through API channels
  • The API approach: providing a seamless interface for customers
  • Developing a better customer experience by distributing digitally innovative services
  • Embedding payments into the experience of the end customer
  • Overcoming regulatory concerns with open APIs
  • Accelerating consumer choice with traditional service unbundling
Sep 414:20
Conference pass

PANEL Transforming the insurance industry with IoT and analytics

INSURTECH
  • Unlocking the potential data analytics, machine learning and AI
  • Utilising analytics to identify key customer trends
  • Driving IoT connectivity with personalised services
  • Understanding customer life events and storing the data
  • Supporting insurance representatives with data analytics, behavioural patterns and trends
Calleb Karegyesa, Co-Founder, PESABAZAAR.comRwanda
Sep 414:40
Conference pass

Building the future of B2B with blockchain

PAYMENTS
  • Automating B2B transactions
  • Transitioning from ERP and legacy systems such as EDI (electronic data interchange) to more innovative options
  • Addressing the pain points of EDI with blockchain technology
  • Securing B2B on a decentralised ledger
  • Optimising the entire supply chain with real time visibility and smarter decision making
Sep 414:40
Conference pass

The role of regulatory sandboxes in fintech innovation

FINTECH
  • Regulation: keeping pace with fintech innovation
  • Providing appropriate safeguards to ensure companies are complying with legal and regulatory requirements
  • Constructing a supportive environment for fintechs to balance risk and support financial inclusion
  • Attractive VCs and fintech innovation with open regulatory frameworks
Innocent Africa, Head Of Risk And Compliance, KCB Bank RwandaRwanda
Sep 414:40
Conference pass

Open APIs: reinventing the future of bank and fintech partnerships

BANKING
  • Driving inclusion and boosting innovation in East Africa by creating partnerships between banks, fintechs and telcos
  • Automating services to allow others to integrate
  • Successfully navigating through a rapidly emerging digital ecosystem
  • Collaborating with fintechs to promote personalised apps
  • Enabling mega-wallet functionality owned by the many, not the few
Shimelis Legesse, Vice President - It Services And E - Banking, Dashen Bank S.CEthiopia
Sep 414:40
Conference pass

Jumping over the hurdles of analytics

INSURTECH
  • Managing clients with AI and analytics
  • Building connected systems throughout the client lifecycle
  • Implementing proactive and reactive services to mitigate risks
  • Identifying key customers, areas of opportunity and revenue building areas
Hillary Wachinga, Head Of Internal Audit, Kenya Reinsurance Corporation LtdKenya
Sep 415:00
Conference pass

Remaining competitive with a B2B2C strategy

PAYMENTS
  • Leveraging e-commerce to engage with the customer directly
  • Remaining relevant in a hyper-competitive industry
  • Blurring the lines between B2B and B2C to transform, innovate and capitalise on opportunities
  • Driving loyalty with exceptional B2B customer experience
Sep 415:00
Conference pass

Enabling a prospering and competitive industry with regulatory technology

FINTECH
  • Exploring incumbent and innovator partnerships for regtech
  • Incorporating compliance teams into the internal fintech culture
  • Driving regtech from within
  • Partnering with government entities, fintechs and incumbents for success
Sep 415:00
Conference pass

Choosing the correct model for open platform banking

BANKING
  • Choosing the correct open platform
  • Facilitating efficient value exchange
  • Building the organisational, functional and technical capabilities needed in the brave new world of open banking.
  • Competing with a new banking business model
  • Innovating from within
Herbert Olowo, Chief Information Officer, Stanbic Bank UgandaUganda
Sep 415:00
Conference pass

Speeding up and reducing the cost of claims processing

INSURTECH
  • Overcoming slow claim processing with IoT
  • Improving the efficiency and value of systems with predictive analytics
  • Building an interoperable system throughout the claim process
  • Incorporating data into the claims process
  • Looking to the future, discussing how IoT will revolutionise the insurance industry
Martin Nyantika, Associate Actuary, Jubilee Insurance CompanyKenya
Sep 415:10
Conference pass

B2B payments: ripe for disruption?

PAYMENTS
  • Identifying the key platforms set to revolutionise the B2B cross border industry
  • Reforming the clunky correspondent banking network
  • Discovering the disrupters: what is next?
  • Exploring potential partnerships to drive B2B paymentsReserved for sponsor
Sep 415:10
Conference pass

Data centricity: rise of the APIs and sharing systems

FINTECH
  • Leveraging regtech to safely store and share consumer data
  • Addressing concerns in shared services and storage to mitigate increased pressure on APIs
  • Collaborating to drive data sharing protocols
  • Developing the technology for banks to be the “ultimate gatekeepers”
  • Becoming the trusted home of digital IDs and associated data setsReserved for sponsor
Sep 415:10
Conference pass

Digitally securing API platforms

BANKING
  • Rethinking security with the influx of open and shared data
  • Security driven design: security technology across all interfaces
  • Validating API parameters even in an open ecosystem
  • Utilising AI and machine learning to detect specific threats on the API
  • Collaborating to overcome parameter, identity and man-in-the-middle API attacks
  • Reaping the rewards of the digital era with effective and efficient API securityReserved for sponsor
Sep 415:10
Conference pass

Utilising data, AI and machine learning for revenue building

INSURTECH
  • Segmenting and analysing customer value
  • Generating tailored cross-sell and up-sell opportunities
  • Providing services based on customer lifetime value
  • Measuring the impact of marketing and sales initiatives
  • Generating key learnings from revenue testsReserved for sponsor
Sep 415:20
Conference pass

PANEL Shaping the future payments experience with AI

PAYMENTS
  • Predicting behaviour and intuitively managing transaction timings
  • Offering timely and relevant offers to support consumer cashflow
  • Personalising services with psychographic algorithms
  • Improving retention, revenue and profitability
  • Amplifying CX with machine drive conversational capabilities
  • Leveraging transactions for customer centricity
  • Developing an interoperable AI network of the future
Robert Lukyamuzi, Head Of Data Analytics, D.F.C.U. BankUganda
Sep 415:20
Conference pass

PANEL Building an entrepreneurial culture with partnerships and innovation

FINTECH
  • Reviewing the “new industry” as the competition collaborate
  • Recognising the role played by fintechs in an evolving financial services ecosystem
  • Discovering the key attributes of a successful fintech and bank partnership
  • Breaking tradition by utilising technology to reinvent the financial service
  • Choosing the right business model to accelerate the fintech growth
  • Focus on fintechs: making the most of fintech partnerships
George Bodo, Head Of Banking Research, Ecobank Transnational IncKenya
Christopher Grune, Managing Director, Barani CapitalKenya
Declan Magero, Founding Partner, Afrinet CapitalUnited States
Maurice Otieno, General Manager, MettaKenya
Sep 415:20
Conference pass

PANEL Creating a winning digital marketing strategy

BANKING
  • Seamlessly combining digital and physical delivery channels
  • Incorporating social networking platforms with mainstream banking
  • Contextualising campaigns with relevant, interactive content marketing
  • Understanding increasing complex consumer decision behaviour to optimise conversion rates
  • Deriving insight from multiple sources simultaneously using big data, predictive analytics and consumer insight
  • Improving contact centres and consumer touchpoints
Roselyn Najjuma, Country Head - Customer Journey And Agile Innovation, Stanbic UgandaUganda
Stanley Kafu, Head Of Marketing And Communications, Exim Bank TanzaniaUnited Republic Of Tanzania
Percy Paul Lubega, Head Of Business Development, Finance Trust BankUganda
Elizabeth Okomba, General Manager Customer Experience, NIC bankKenya
Sep 415:20
Conference pass

PANEL Discovering regulation for tomorrows East African insurance industry

INSURTECH
  • Understanding the regional demands and cross border regulation frameworks
  • Supporting insurance companies in the period of transition
  • Exploring the new technology that will need to be implemented
  • Data privacy v Insurtech innovation
Sep 415:40
Conference pass

Securing payment networks and reducing fraud with AI

PAYMENTS
  • Authenticating real time payments with AI and machine learning
  • Analysing the digital footprint of the consumer for unusual behaviour
  • Accelerating the search and discovery of needles in a rapidly growing haystack with AI
  • Utilising pattern recognition as an additional cyber tool
  • Detecting cyber-attacks and fraud in real time
  • Utilising AI for AML
Sep 415:40
Conference pass

Fintech frenzy: hype or reality?

FINTECH
  • Unearthing the billions invested into fintech each year
  • Exploring the decline in payment fintechs and the increase in broader technology
  • Where to invest? Lending, wealth, insurance, blockchain
  • Identifying the growth areas and where to find them
  • Ensuring ROI in the marketplace of abundance
Ammishaddai Owusu Amoah, Group Executive - Special Projects, Bank of Africa GhanaUnited Republic Of Tanzania
Sep 415:40
Conference pass

“Chatty chatty bank bank”: why chat banking will revolutionise the future of banking

BANKING
  • Discussing the importance of WhatsApp and SMS as channels of communication
  • Bringing the bank to the customer
  • Creating a seamless user experience that is quick, easy and personalised
  • Exploring the use cases of social media within banking
  • Unearthing the chatbots already in use
  • Novelty to necessity: the power of personalisation technology in banking
Russell Akuom, Head Of Digital Banking Experience, Co-operative Bank of KenyaKenya
Sep 415:40
Conference pass

Supporting insurance innovation with tech-forward regulation

INSURTECH
  • Fostering innovation in an ever-changing world
  • Keeping up to date with constantly changing consumer expectations
  • Applying the latest tech advancements to enable, broad, deep and real-time supervision of the insurance market
  • Discovering the regulation behind bancassurance
Dorothy Maseke, Group Head Of Risk And Compliance, ICEA LION Assurance CompanyKenya
Sep 416:00
Conference pass

AI in payments: the last mile in efficiency

PAYMENTS
  • Managing omnichannel payments with artificial intelligence
  • Taking advantages of the payment evolution with machine learning and AI
  • Overcoming inefficiencies with quick and painless P2P payment bots
  • Reducing transaction times, offering a better customer experience
  • Combining machine learning with payment platforms for the ultimate customer experience
Jose Tivane, Head Of Digital Banking, United Bank for AfricaMozambique
Sep 416:00
Conference pass

Collaboration and diversity: the keys to financial inclusion

FINTECH
  • Looking at the bigger picture to tackle regional necessities
  • Opening financial inclusion to the many with multiple platforms through partners
  • Utilising the advantages of both banks and fintechs for new product launches, investment opportunities and infrastructure development
  • Collaborating with the wider industry e.g. insurers, remittance etc. for a diverse product range
  • Disaggregation of the value chain with open platforms and APIs
  • Supporting fintech experimentation on a regional and global scale
Sabrina Lamb, Chief Executive Officer, WekezaUnited States
Sep 416:00
Conference pass

Digital footprint: crucial for the mobile mad generation

BANKING
  • Building a 360 view of each customer with analytics
  • Utilising multifactor authentication and behavioural analytics
  • Assessing the current availability of digital authentication methods
  • Developing a simplified, frictionless, quicker on-boarding process
  • Collecting cross device data in the IoT era
  • Handling consumer data effectively at all times
  • Managing consumer behaviour analytics through AI
Alex Muriu, Avp - Digital & Innovations, Barclays Bank PlcKenya
Sep 416:00
Conference pass

Streamlining of bancassurance in East Africa

INSURTECH
  • Assessing the regulatory controlling of banks offering insurance services
  • Becoming intermediaries of insurance companies, underwriters
  • Driving the penetration of insurance
  • Will Rwanda follow Uganda by allowing banks to venture into bancassurance?
Sep 416:10
Conference pass

Advanced analytics: producing next-generation insights

PAYMENTS
  • Enhancing employees with AI to become a more responsible more profitable bank
  • Automating manually intensive, highly repetitive tasks
  • Identifying fraudulent transactions with real time analytics
  • Utilising AI for fast and accurate credit scoringReserved for sponsor
Sep 416:10
Conference pass

Scaling up fintech: getting ready for the bigtech expansion in FS

FINTECH
  • Supporting fintechs with scale up programs
  • Orchestrating the right partner ecosystem enabling effective collaboration
  • Leveraging the new “platform-based” banking infrastructure
  • Transforming a fintechs four pillars of growth: people, finance, business, technologyReserved for sponsor
Sep 416:10
Conference pass

Making safe and secure payments with digital identity authentication

BANKING
  • Securing payments during the device explosion
  • Continuously adapting security network to face advancing threats
  • Eradicating data breaches and security vulnerabilities with a clear risk management focus
  • Being aware of necessary transparency in real time data
  • Digital ID and biometrics: a powerful combination?
  • Identifying the unidentified with digital identificationReserved for sponsor
Sep 416:10
Conference pass

Delivering comprehensive and accurate data for regulatory compliance

INSURTECH
  • Measuring risk to allocate sufficient capital
  • Building transparency into all data collecting systems
  • Developing a integrated data management system in the globalised industry
  • Automating and managing systems for valuable insights Reserved for sponsor
last published: 17/Apr/19 07:45 GMT


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