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Customer service and experience in 21st century retail banking 

June 02, 2020 12:00 (GMT +2)
Disruptors are becoming enablers. 
New and exciting start-ups are coming into the payments landscape daily. But how can you beat them with your customer journey and service? 
 
Join our panel as we discuss: 
- 21st century customer service 
- Focussing on your customer service and journey 
- What the furutre holds for customer service and experience
 

Featured Speakers: 

Moderator 

Julia Ahlfeldt

Certified Customer Experience Professional & business strategist

Julia Ahlfeldt CX Consulting

Panelist

Dylan Piatti 

Managing Director: Africa 

Advantage Group International 

Panelist

Nic Ray

CEO

Brandseye

Panelist

Adri Lubbe

Head: User Experience and Omni Channel

African Bank

Panelist

Kate Hardcastle

MBE Broadcaster & International Business Consultant

SEAMLESS SOUTHERN AFRICA IS ALL ABOUT OPPORTUNITY

We’re planning the next series, if you have a request for a topic, would like to be a presenter or would like to sponsor one, contact Kemantha on Kemantha.Naidoo@terrapinn.com to secure your place

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SPONSORSHIP & EXHIBITION OPPORTUNITIES

Kemantha Naidoo

Kemantha.Naidoo@terrapinn.com

tel: +27 (0) 11 516 4044

 

SPEAKING OPPORTUNITIES

Molly Newman

Molly.Newman@terrapinn.com

tel: +27 (0) 11 516 4060

 

 

 

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