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Anticipating the demands of your new customers: how to deliver 5* customer experience in the new normal

Tuesday 2 June, 9.30am (GST)

hosted by Terrapinn 

Anticipating the demands of your new customers: how to delivery 5* customer experience in the new normal The worldwide focus on customer experience is indicative of the shift towards customer experience in real estate.

In an industry build on relationships, providing a great customer experience is imperative to bolstering customer satisfaction and retention levels, managing your reputation and growing your real estate business.

In order to provide a superior customer experience, it is crucial that you change with the times.

This might mean adopting new technology, personalizing customer touchpoints and proactively engaging prospects and customers to fuel the long-term growth of your business.

The following will cover:

  • Leveraging real estate robots and automation to ensure speed and efficiency
  • Advancing virtual viewing during and post pandemic
  • Streamlining processes to free up time and adding convenience for customers
  • Personalising customer experiences and measuring satisfaction levels  
  • Ensuring customers leave any interaction knowledgeable, therefore content and informe  

 

WATCH ON DEMAND

 

Featured Panellists:

Abdullah Alajaji

CEO

Driven Properties

Makram Hani

CEO

Arms & McGregor Real Estate

Mohab Samak

Managing Director

Engel & Volkers Real Estate

Sunil Gomes

Chief Development Officer

King Abdullah Economic City

 

Who should sign up:

  • All real estate agents
  • Property developers
  • Property owners

 

WATCH ON DEMAND

 

Hosted by:

 

 

For more information, visit www.terrapinn.com

 

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Jennifer Drury,  jennifer.drury@terrapinn.com +971 4440 2513

 

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