Vibhu Gaind | CIO
RBH Hospitality Management
Appearances:
Day 1 @ 15:50
Is digital convenience enhancing or diminishing the guest experience?
From self-check-in to smart rooms, digital tools are everywhere! Yet, some worry they take away from hospitality’s soul. This panel debates where digital convenience adds value and where it doesn’t.
- Debate the impact of digital tools on hospitality’s ‘soul’ and ‘heart’
- Discover which tech conveniences guests actually value, and which they could do without
- Learn how to blend digital ease with personal warmth
last published: 12/Nov/25 10:25 GMT
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