Jonathon Liu | Chief Commercial Officer
Verdi Hotels
Appearances:
Day 1 @ 11:30
The future of personalisation: how AI and data are transforming hotel marketing
In partnership with HSMAI.
Key takeaways:
- How to use first-party data to drive guest loyalty and direct bookings in the cookieless era.
- Practical examples of how AI and automation are reshaping campaigns and guest communication
- What’s next: balancing personalisation, privacy, and profitability.
last published: 12/Nov/25 10:25 GMT
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