Jakob Gowin | General Manager
Melia White House Hotel & The Level at Melia

As General Manager of the Meliá White House in London, I lead one of the city’s most iconic hotels, a property of substantial scale with a diverse international clientele. With extensive experience operating high-performing, city-centre hotels, I specialise in elevating guest experience, driving commercial success, and building high-engagement teams. My career has been shaped by a commitment to operational excellence and a passion for hospitality that delivers both exceptional service and sustainable business results. I am an active contributor to the wider industry and proud to serve as a Fellow of the Institute of Hospitality, supporting professional development and standards across the sector. As an Innholder Scholar, I continue to champion leadership growth and the sharing of best practices. I remain dedicated to fostering innovation, nurturing talent, and ensuring that the Meliá White House continues to thrive as a leading destination in London’s competitive hotel landscape.