Hospitality Action’s recent research shows that for an alarming number of hospitality workers, ‘burnout is just part of the job’. When resources are tight and staff are forced to do more with less every shift, poor mental health, frayed relationships and no-shows can lead to unhappy customers and lost business.
When the team is stressed, it falls on managers to steady the ship and deal with problems as they arise. That’s why it’s so important they’re trained to react with confidence and have the frameworks to solve problems as they happen.
Join Hospitality Action & training partner Elevo to discover how a simple framework of support for managers can make the difference between surviving and thriving in your business. You’ll leave the session with actionable insights and a greater understanding of the pressures your workforce are likely to be feeling right now.