A digitized economy is opening up exciting opportunities for new financial services and customer convenience. Digital platform companies are increasingly looking to regulated financial service providers to operate the “on and off ramps” for identification and authorization of transactions. At the same time, governments are rethinking digital identity ecosystem models. How are technology and market trends changing the costs, roles, responsibilities, business models, and opportunities in identity and authentication? And how can financial service firms build on compliance capabilities to create new services and revenue streams?