Heidrun Holin is a Senior Project Manager working at Lufthansa German Airlines. Having been at Lufthansa since 1991, she has held various positions both in Germany and abroad. Working in Product Management, Heidrun strives to make the life of the passenger easier. Currently, she is the Lufthansa project leader to implement biometrics as a means of passenger identification at Frankfurt and Munich airport with more airports to follow. This will enhance the passenger experience at the airport and bring us closer to our goal of seamless and contact-free processes. Heidrun is also working closely with IATA OneID.