Walnut Digital is an independent digital identity agency. We bring in depth knowledge of the market and providers. We advise companies on which eIDV solutions fits best and can run the implementation. Our goal is top notch CX and conversion.
Walnut brings extensive know-how of the eIDV playing field. We have created a full overview of the onboarding eIDV journeys in the market including an expert review of the customer experience.
Next to that, we advise companies on which eIDV solution fits their needs best and can run the RFP for choosing one provider. Walnut takes the role of program manager to implement the chosen eIDV solution. We cover both the project management and ownership on the content. Our focus is on business value: CX and conversion. But, also being knowledgeable on the legal and technical framework surrounding eIDV, we are able to effectively spar with all areas involved. This puts us in the unique position to effectively implement your ideal solution with your teams and employees involved.
Our main focus in all these topics is creating the best customer experience to make the first impression – the customer onboarding- a fantastic one.