Exsead Group


Exsead (https://www.exsead.com.au/) is digital adoption and consulting company that assists Australian organisations meet the continually evolving challenges posed by ever-changing technology landscape and work practices.

Leveraging the power of SaaS platforms, we focus on improving Employee Experience (EX) and Customer Experience (CX) through process optimisation, automation and workflows. We work with our customers to deliver solutions that help them simplify their existing processes or if possible optimise, with the key focus of User adoption.

As a platinum partner of Freshworks, we work with customers in Education, Not-for-profit and health and have delivered solutions in ITSM & ESM(Freshservice), Customer Support & Engagement (Freshdesk), Sales (Freshsales) & Marketing (Freshmarketer)