Isuru Dissanayake | DIGITAL EXPERIENCE MANAGER
srilankan airlines

Isuru Dissanayake is a dynamic and forward-thinking Digital Experience Manager at SriLankan Airlines, brings a wealth of expertise to the intersection of aviation and technology. With a Master's degree in Information Management, complemented by an honors degree in Industrial Information Technology and a CIMA professional qualification in Management Accounting, Isuru has cultivated a robust skill set tailored for the aviation industry. With over 7+ years of hands-on experience in Aviation IT Systems, Isuru has navigated diverse domains crucial to the commercial aviation sector, notably Airports, Engineering & Maintenance, and Flight Kitchen and In-Flight Catering. As a key member of the senior management team at SriLankan Catering, a subsidiary of the SriLankan Airlines Group, Isuru spearheaded the Information Technology function, overseeing the successful implementation of numerous Catering-related system implementation projects. Isuru successfully led few key digital transformation projects for airport operations, enhancing operational efficiency and passenger satisfaction. Driven by a passion for innovation, Isuru has played a pivotal role in steering transformational initiatives, leveraging cutting-edge technology to enhance the customer experience for both airline clients and internal stakeholders. With a track record of delivering advanced technology solutions, Isuru is committed to driving continuous improvement and excellence within the airline industry.