The Conference

 

 

Now in its 16th year, Aviation Festival Asia is where the global aviation industry comes together in Asia.

This is the stage for the C-suite, the influencers and the game changers to meet and share ideas on the latest and most vital innovations that are changing the way full-service airlines, low cost carriers and airports are doing business.

 

Over the last 15 years, we have seen countless C-Level aviation leaders from all around the world joining us at an event packed with inspiration, ideas and networking at the very highest level. Many of these executives arranged a number of meetings with each other around the event, confirming its reputation as not just an industry forum, but also a place where real business gets done.

Singapore, 18 - 19 February 2020

Schedule

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Feb 1808:50
Conference pass

Keynote Interviews and Panel

Keynotes
Moderator: Dylan Loh, Senior Reporter, Nikkei Asian Review
Kenny Chang, Chief Information Office, KOREAN AIR
Frederic Ducros, Chief Transformation Officer, AirAsia
Nitin Sethi, Vice President Of Digital, IndiGo
Jerome Thil, Vice President Digital Innovation, Singapore Airlines Limited
Feb 1811:40
Conference pass

Incorporating AI into your payments strategy

Air Retail & Payments
Takafumi Maruyama, Director, Chief Digital Strategist, Japan Airlines
Feb 1811:40
Conference pass

Value creation through retailing

Airline Revenue & Distribution Asia
Yanik Hoyles, Director, New Distribution Capability (Ndc) Program, International Air Transport Association (IATA)
Feb 1811:40
Conference pass

Panel: CMO Insights

Aviation Marketing
Kerstin Lomb, Chief Marketing Officer, Sunexpress Airlines
Andrew Ward, Vice President, Jazeera Airways
Tal Kalderon, Head Of Inflight Entertainment And Connectivity, Content And Media, El Al Israel Airlines
Feb 1811:40
Conference pass

Understanding the importance of Employee Brand

Avitation Human Capital
Ann-Marie Campbell, Chief People Officer, Qatar Airways
Feb 1811:40
Conference pass

Reserved

Digital Airport
Aimen Al Hosni, Chief Executive Officer, Oman Airports
Feb 1811:40
Conference pass

Panel: CIO Insights

Digital Airline
Beginning with three interviews with airline CIOs and CDOs and followed by a panel discussion, this session will take a top-down approach to your airline’s digital transformation strategy.·The function of the CIO in customer experience ·Aligning your airline behind one IT vision·Overcoming new system migration challenges·Beyond just the IT function: taking a holistic view of technology·Building an integrated digitisation strategy·Should Innovation Labs be a core part of your technology strategy? ·Getting buy in from the boardroom
Amit Sagi, Director Of Digital (Cdo), El Al Israel Airlines
Duc Vuong, Chief Information Officer, Bamboo Airways
Ravinder Pal Singh, Chief Information Officer, Vistara (TATA SIA Airlines Limited)
Jason Chin, Vice President It, SCOOT TIGERAIR PTE LTD
Feb 1812:00
Conference pass

Why airlines are selecting Bluetooth for passenger connectivity

IFEC Asia
Ron Chapman, President, AS-IP Tech
Feb 1812:00
Conference pass

Hiring tomorrow's airline pilots in partnership with flight training organisations

Avitation Human Capital
Rajeev Bhalla, Fleet Captain Pilot Recruitment And Inductions, IndiGo
Feb 1812:00
Conference pass

PANEL – A role-reversal: does the customer’s expectation of the digital experience dictate the design of the modern airport?

Digital Airport
Priyanga Wijewardana, Digital Experience Manager, SriLankan Airlines
Akira Mitsumasu, Vice President, Global Marketing, Japan Airlines
Andrew Harrison, Chief Executive Officer, Airport Services, Manchester Airport
Feb 1812:20
Conference pass

Panel: Making payments seamless: what are the biggest barriers?

Air Retail & Payments
Amine Boulaghmen, Head Of Settlement Services, IATA
Feb 1812:20
Conference pass

Panel: Metasearch or direct bookings

Airline Revenue & Distribution Asia
·Instant bookings, instant success·Reactive pricing strategies·Airlines becoming OTAs: a way forward?Is bigger better? Big Tech going large in the booking arena
Richard Englemann, Regional Vice President - Asia and Oceania at Japan Airlines, Japan Airlines
Paul Ignatz Hannak, Sales Products And Programs Distribution Apac, Lufthansa
Feb 1812:20
Conference pass

Panel: Inflight connectivity: Dollars vs data

IFEC Asia
·What’s more valuable: charging customers for Wi-Fi, or collecting data for free?·How can connectivity pay for itself?·Partnership opportunities·Long haul low cost: should airlines be charging for inflight entertainment?·Sponsorship: a further way to monetise IFEC?
Tal Kalderon, Head Of Inflight Entertainment And Connectivity, Content And Media, El Al Israel Airlines
David Coiley, Vice President, Aviation, Inmarsat Aviation
Divenesh Sivanathan, Partnership Manager, ROKKI AirAsia
Benito Gliponeo III, Project And Application Management - Commercial Information Systems, Philippine Airlines
Feb 1812:20
Conference pass

PANEL – We’re hiring! Getting creative with your recruitment strategy

Avitation Human Capital
  • Pilot training academies: finding internal solutions
  • How can you futureproof your employee gaps?
  • Going beyond your regional boundaries: are recruitment agencies a solution to overseas hiring challenges?
  • Recruitment automation technology
  • The role of compensation and benefits in recruitment
  • Painting a picture of belonging: how to attract talent with your brand
Raheel Ahmed, Chief Hr Officer, Pakistan International airlines
Zuzana Arvin, Head Of Recruitment, AirAsia
Felix Dan Lopez, Vice President - Human Resources, Cebu Pacific Air
Feb 1814:00
Conference pass

Leveraging relevance drivers for airline brands

Aviation Marketing
Akira Mitsumasu, Vice President, Global Marketing, Japan Airlines
Feb 1814:00
Conference pass

How technology is changing training at Vietnam Airlines? (TBC)

Avitation Human Capital
Phuong Nguyen The, Deputy General Manager and Aviation Specialized Training Department, Vietnam Airlines
Feb 1814:00
Conference pass

Designing your airport to optimise passenger flow

Digital Airport
Isuru Dissanayake, It Business Systems Analyst, SriLankan Airlines
Feb 1814:00
Conference pass

Reinventing the airline business model

Digital Airline
Frank Reisewitz, Senior Category Manager Flight, Eurowings Digital GmbH
Feb 1814:20
Conference pass

Emerging payment platforms & methods in emerging markets

Air Retail & Payments
Youvraj Seeam, E-Sales And Product Manager, Commercial (E-Commerce), Air Mauritius Ltd
Feb 1814:20
Conference pass

Content: Another ancillary revenue stream?

IFEC Asia
Ali Fahir Syahir, Senior Executive, New Business Opportunity, Garuda Indonesia
Feb 1814:20
Conference pass

Products. Not Projects

Aviation Marketing
Seth Cassel, President, EveryMundo
Seth Cassel, President, EveryMundo
Feb 1814:20
Conference pass

Driving innovation in every employees: Experience from vueling

Avitation Human Capital
Feb 1814:20
Conference pass

Reserved

Digital Airport
Koji Takahashi, Vice President, Aviation Sales And Marketing, Narita International Airport Corporation
Feb 1814:20
Conference pass

Enabling data-driven collaboration across all airline functions: Breaking down the silos

Digital Airline
Daan Debie, Director Engineering And Architecture, KLM UK Engineering
Feb 1814:40
Conference pass

Innovations learning & development: Embracing new technologies and ownership mindset

Avitation Human Capital
Andrew Stotter-Brooks, Vice President Learning and Development, Etihad Airways
Feb 1814:40
Conference pass

Reserved for

Digital Airline
Nitin Sethi, Vice President Of Digital, IndiGo
Feb 1815:00
Conference pass

Using social media, AI and Big Data to enhance price optimisation through a personalised booking process

Airline Revenue & Distribution Asia
Marcus Kresin, Group Chief Information Officer, Intro Group
Feb 1815:00
Conference pass

Reserved for

Aviation Marketing
Mike Tansey, Managing Director, Lead For Travel And Hospitality, Asia Pacific, Africa, Middle East And Turkey, Accenture
Mike Tansey, Managing Director, Lead For Travel And Hospitality, Asia Pacific, Africa, Middle East And Turkey, Accenture
Feb 1815:00
Conference pass

Frontline staff training: the key to excellent customer service?

Avitation Human Capital
Donia Waseem, Lecturer In Marketing, University Of Bradford
Feb 1815:00
Conference pass

Speeding up processing time: the key to happier customers

Digital Airport
Pascal Bélanger, Vice President And Chief Commercial Officer, Winnipeg Airports Authority
Feb 1815:00
Conference pass

AirAsia Customer Happiness Digital Transformation

Digital Airline
Adam Geneave, Chief Customer Happiness Officer, Air Asia
Anurag Sahay, Head, Ai And Big Data Business Unit, Nagarro, Inc.
Feb 1815:20
Conference pass

Reserved for

Airline Revenue & Distribution Asia
Alain Chisari, Vice President Sales, Asia Pacific, Lufthansa Group
Feb 1815:20
Conference pass

BYOD: The death of customer facing IFEC hardware?

IFEC Asia
Alia Al Qalam, Inflight Entertainment & Connectivity Manager, Oman Air
Feb 1815:20
Conference pass

Creating a 360-degree view of your customer through data

Aviation Marketing
Minna Karha, Head Of Data, Finnair
Feb 1815:20
Conference pass

Transforming the Insular Culture of Aviation : Allowing for the Winds of Change to Take Flight

Avitation Human Capital
Saravanan Karumanan, Head Of People Development, Malaysia Airlines
Feb 1815:40
Conference pass

Panel: Shifts in the distribution ecosystem: Which way are we going?

Airline Revenue & Distribution Asia
·Global distribution systems: how will they evolve?·NDC APIs·Tech giants vs intermediaries vs airlines
Moderator: John Aitken, Director Business Development Asia Pacific, Navitaire
Zoran Radosavljevic, Commercial Project Manager, Air Serbia
Rajiv Kumar, Head Of Distribution, AirAsia
David Gunnarsson, CEO, Dohop
Feb 1815:40
Conference pass

PANEL – Culture vs cult

Avitation Human Capital
Moderator: Marcelo Alvisi De Paula, Senior Manager – Culture, Leadership & Learning, flyadeal
Abdulbasit Alrawahi, Head Of Hr, Salam Air
Martin Egerth, Process Manager Beyond Aviation ? Senior Human Factors Expert, Lufthansa Aviation Training
Sai Yew Yeoh, Group Director, VietJet Aviation Joints Stock Company
Feb 1815:40
Conference pass

Panel: Digital meets the rest of your airline: Integrating your IT function with operations

Digital Airline
Priyanga Wijewardana, Digital Experience Manager, SriLankan Airlines
Al Tredinnick, Head Of Business Development, 15below
Octavianus Nari Tana, Continuous Improvement Manager, PT Indonesia AirAsia
Prabh Sharan Singh, T&I Delivery Head, Digital Transformation, Etihad Airways
Feb 1816:20
Conference pass

EXHIBITION BREAK AND NETWORKING REFRESHMENTS

Keynotes
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Create your personal agenda –check the favourite icon

Feb 1908:50
Conference pass

KEYNOTE PANEL: Innovation labs: just an investment opportunity?

Keynotes
This session will consist of a series of 10 minute interviews followed by a panel discussion, looking at digital innovation and digital transformation for airlines.·Taking a more venture-capital-oriented approach to innovation·Fostering a digital mindset in your workforce·The role of innovation labs in airline digital transformation strategy· Is Asia the new hub for travel technology and innovation?
Yanendra Weerakkody, Digital Transformation Lead, SriLankan Airlines
Jerome Gauvin, Senior Design Thinking Manager, Singapore Airlines Limited
Shawn Wang, Head Of Data Labs, China Eastern Airlines
Feb 1911:40
Conference pass

Airline Retail 'Round the World: A Global Tour of Ancillary Revenue Best Practices

Airline Revenue & Distribution Asia
Jay Sorensen, President, Idea Works Company.com
Feb 1911:40
Conference pass

PANEL - Does aviation have a problem when it comes to diversity?

Avitation Human Capital
Moderator: Kim Chua, Assistant Professor, Embry-Riddle Aeronautical University Asia
David Romero, Global Diversity And Inclusion Leader, United Airlines
Fazeena Fakir, IT Business Systems Analysis Manager (Digital Transformation), SriLankan Airlines
Raheel Ahmed, Chief Hr Officer, Pakistan International airlines
Bernadine Karunaratne, Head Of Employee Engagement, Diversity and Inclusion, Etihad Airways
Steven Johnson, Senior Manager – Inclusion & Diversity, American Airlines
Feb 1911:40
Conference pass

The evolution of the airport in a data-driven society

Digital Airport
Rami Hindieh, Associate Director, Greater Toronto Airports Authority
Feb 1912:00
Conference pass

Travel retail data-drive e-commerce: The new frontier for ancillary revenue growth

Airline Revenue & Distribution Asia
Feb 1912:00
Conference pass

Programmatic: saving costs while maximising exposure

Aviation Marketing
Jonathan Wan, Regional Manager, Marketing, Asia-Oceania, Japan Airlines
Feb 1912:20
Conference pass

Reserved for

Airline Revenue & Distribution Asia
James Sumers, Ancillary Pricing Director, United Airlines
Feb 1912:20
Conference pass

Panel: LCC loyalty programmes: what model should you use?

Aviation Loyalty
Nik Laming, General Manager Of Loyalty, Cebu Pacific Air
Sharath Nair, Group Loyalty Manager, Air Arabia
Feb 1914:00
Conference pass

Technology transformation in HR & rewards: Air Asia experience

Avitation Human Capital
Feb 1914:20
Conference pass

Digital retailing transformation: making your retail offers targeted and relevant

Air Retail & Payments
Amine Boulaghmen, Head Of Settlement Services, IATA
Feb 1914:20
Conference pass

Would you like flights with that? Why ancillaries are becoming more important than airfare to bottom line revenue

Airline Revenue & Distribution Asia
Apple Ignacio, Director Of Ancillary, Cebu Pacific Air
Feb 1914:20
Conference pass

Streamlining cabin crew communication with mobile apps: Philippine Airlines’ experience

Avitation Human Capital
Rosie Domingo, Assistant Manager Integrated Operations Control Center, Philippine Airlines
Feb 1914:40
Conference pass

PANEL: Ancillary revenue: Chasing in on untapped opportunities

Airline Revenue & Distribution Asia
·To unbundle, or not?·Effective upselling·Are frontline staff overlooked in ancillary revenue strategy?·Increasing relevance of ancillary offers·ONE Order: the implication for ancillary revenue·Multi-channel distribution: eroding or aiding ancillary revenue?·What can full service carriers learn from low cost ancillary strategies?·PSS in practice
Moderator: Paul Faulkner, Executive Director, Risk Management & Technical Services, MSIG Holdings
James Sumers, Ancillary Pricing Director, United Airlines
Ali Fahir Syahir, Senior Executive, New Business Opportunity, Garuda Indonesia
Marco Contento, Vice President Aviation Business Services, IBS Software
Gunardi Minah, General Manager, Marketing, Lion Air
Feb 1914:40
Conference pass

Staff development in the airlines industry

Avitation Human Capital
Diyana Danan, Hr Business Partner, Royal Brunei Airlines
Feb 1915:00
Conference pass

Irregular operations: the role of IT for crew members

Avitation Human Capital
David Szurgot, Captain, Endeavour Airlines
Feb 1915:20
Conference pass

Consumer vs airline: Using personalisatin to increase ancillary revenue without annoying your customers

Airline Revenue & Distribution Asia
Tara Naidu, Chief Of Commercial, Air India Express
Feb 1915:20
Conference pass

Lifelong learning at work: using training as a retention tool

Avitation Human Capital
Joaquim Gonsalves, Associate Vice President - In-Flight Services, Indigo Airways
Feb 1915:40
Conference pass

Initiatives to reduce burn out and increase employee length of service

Avitation Human Capital
Stephanie Bell, Head Of People, South West Pacific, Cathay Pacific Airways
Feb 1915:40
Conference pass

Panel: Balancing happier customers and higher profit

Aviation Loyalty
Akira Mitsumasu, Vice President, Global Marketing, Japan Airlines
Feb 1916:00
Conference pass

The future airport workforce

Avitation Human Capital
Brandon Carson, Director Of Learning, Delta Air Lines
Wayne Neuberger, General Manager – Technical and Compliance Training, Delta Air Lines
Feb 1916:00
Conference pass

Baggage: increasing revenue, improving passenger experience and building brand awareness simultaneously

Digital Airport
Arjuna Samarasinghe, Senior End User Computing Supervisor, SriLankan Airlines
last published: 17/Jan/20 01:05 GMT