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Campbell Wilson / Keynote Interview: Delivering one of the biggest airline turnarounds in the history of aviation, helping to grow the Indian market into the next major global hub

Tony Douglas / Riyadh Air Interview: Launching one of the world’s most ambitious new airlines

Pieter Elbers / Keynote Interview: IndiGo - Developing from a domestic carrier into a global aviation giant

Campbell Wilson / Keynote CEO Panel: What is the future of the APAC industry?

Tony Douglas / Keynote CEO Panel: What is the future of the APAC industry?

Pieter Elbers / Keynote CEO Panel: What is the future of the APAC industry?

Satya Ramasamy / Fireside chat: How can airlines use AI to build and widen their digital landscape? 

Lawrence Fong / Keynote Interview: Understanding how Cathay Pacific are putting data, machine learning, cyber security and digital culture at the heart of its operations?

Christopher Branagan / AI and how it’s becoming more accessible in the travel industry

Heinrich Lange / Panel: Addressing the biggest challenges facing modern airline retailing and distribution in the APAC region

Sarah Samuel / Panel: How can airports use technology to create an airport operational ecosystem that will stand the test of time?

Edward Coles-Gale / Panel: What does the future of AI look like, and how can the aviation industry adapt?   

Javier Laforgue / CIO Panel: As we ramp up digital technology & automation investments where are the priorities?

Lawrence Fong / CIO Panel: As we ramp up digital technology & automation investments where are the priorities?

Satyajit Deshpande / CIO Panel: As we ramp up digital technology & automation investments where are the priorities?

Victor Osumi / Panel: The evolution of cross-airlines partnerships, alliances, sustainability and digital transformation in the APAC market

Jitendra Sindhwani / Panel: The evolution of cross-airlines partnerships, alliances, sustainability and digital transformation in the APAC market

Yasuhiro Fukada / The New Basic Airline: Introducing the new norm in air travel

Wai Yin Andy Luk / Accelerating operations at HK Express using deep learning, neural networks, and mixed digital technologies.

Karen Chan / From Recovery to Growth Mindset - LCC Opportunities and Challenges

Heinrich Lange / What impact could an NDC-only offering, order transformation and moving away from PSS have on experience?

Marc Thibeault / Panel: How can future-facing distribution methods bring retail experience to the next level?

Sherif Hosny / Panel: Which emerging technologies should be leveraged in digital marketing to optimize customer experience, interest, and relations?

Xavier Declerck / Real-World Experience with Digital Travel Credentials

Karen Chan / Commercial Leader Panel: Where do you see passenger behaviors landing after the post covid boom - will this be the “new normal” or will there be a “next normal?”

Yannis Gounaris / Commercial Leader Panel: Where do you see passenger behaviors landing after the post covid boom - will this be the “new normal” or will there be a “next normal?”

Gerald Ng / Panel: How are can airlines tailor their decarbonisation strategies in order to reach net zero?

Daniel Ng / Panel: How are can airlines tailor their decarbonisation strategies in order to reach net zero?

Mayur (Mac) Patel / Panel: How can airlines scale up their use of data platforms and analytics to balance resources and improve operations?    

Malith Ratwatta / Panel: How can airlines scale up their use of data platforms and analytics to balance resources and improve operations?    

Claire Donnellan / Panel: How can airports work to make travel touchless, seamless, and safer for all passengers by 2030?

Wai Yin Andy Luk / Panel: Understanding the next steps of your digital cloud transformation journey, are you thinking differently about the role of technology in aviation?

Teodoro Rico / Panel: Understanding the next steps of your digital cloud transformation journey, are you thinking differently about the role of technology in aviation?

Nikhil Ravishankar / Keynote Address: Embracing technology as an enabler to become the world’s leading digital airline

Akira Mitsumasu / Keynote Digital Product panel: Passenger appetites for digital products have accelerated rapidly – where are the quick wins when it comes to improving the digital customer experience?

Satya Ramasamy / Keynote Digital Product panel: Passenger appetites for digital products have accelerated rapidly – where are the quick wins when it comes to improving the digital customer experience?

Nikhil Ravishankar / Keynote Digital Product panel: Passenger appetites for digital products have accelerated rapidly – where are the quick wins when it comes to improving the digital customer experience?

Jeanette Mao / Keynote Interview: How HK Express are expanding their capacity and network while also boosting operational efficiencies and customer experience through digital innovations?

Grace Fang / Worldline Opening Remarks

Ahmad Luqman Mohd Azmi / How is Malaysia Aviation Group leveraging technology to retain loyalty with the brand, address costs, and offer a differentiated customer experience?

Katsunori Maki / Presentation: How can airlines re-imagine the IFEC experience with the customer in mind? 

Teodoro Rico / The Journey of Cebu Pacific Cloud Transformation towards the Edge of Technology

Tobias Walraven / First class service: Be Digital, Stay Human

Damien Cramer / Global Airline Payments Challenges and Opportunities

Brian Hogan / Panel: Innovating Ancillaries – What new perspectives are needed to reimagine and reinvent ancillary offerings?

Binay Warrier / Panel: What NextGen loyalty features will be essential in boosting member engagement from the 2025 APAC passenger?

Manuj Kumar Jain / Panel: What NextGen loyalty features will be essential in boosting member engagement from the 2025 APAC passenger?

Claire Donnellan / Panel: When innovating passenger experience, how can airports balance digital innovation with accessibility and comfort for all passenger profiles?

Jung Hyun Kil / Establishing a data governance system; in Korean Air

Jeanette Mao / LCC CEO panel: As we go further into 2024 how is the low cost landscape in APAC evolving?

Barathan Pasupathi / LCC CEO panel: As we go further into 2024 how is the low cost landscape in APAC evolving?

YEN-PU PAUL CHEN / Panel: How can airlines keep up with the growing demand for seamless connectivity on-board? 

Katsunori Maki / Panel: How can airlines keep up with the growing demand for seamless connectivity on-board? 

Estie Bothma / Panel: What NextGen payment methods will be key in bringing airline payments into the next phase of evolution?

YEN-PU PAUL CHEN / Panel: How is digital transformation changing the IFEC landscape? 

Shiro Matsuzaki / Panel: How is the latest innovative technology expected to transform the aviation industry?