The Conference
Now in its 16th year, Aviation Festival Asia is where the global aviation industry comes together in Asia.
This is the stage for the C-suite, the influencers and the game changers to meet and share ideas on the latest and most vital innovations that are changing the way full-service airlines, low cost carriers and airports are doing business.
Over the last 15 years, we have seen countless C-Level aviation leaders from all around the world joining us at an event packed with inspiration, ideas and networking at the very highest level. Many of these executives arranged a number of meetings with each other around the event, confirming its reputation as not just an industry forum, but also a place where real business gets done.
Singapore, 18 - 19 February 2020
Schedule
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Feb 1808:50
Conference pass
Keynote Interviews and Panel
Keynotes
Moderator: Dylan Loh, Senior Reporter, Nikkei Asian Review
Kenny Chang, Chief Information Office, KOREAN AIR
Frederic Ducros, Chief Transformation Officer, AirAsia
Nitin Sethi, Vice President Of Digital, IndiGo
Jerome Thil, Vice President Digital Innovation, Singapore Airlines Limited
Feb 1811:40
Conference pass
Incorporating AI into your payments strategy
Air Retail & Payments
Takafumi Maruyama, Director, Chief Digital Strategist, Japan Airlines
Feb 1811:40
Conference pass
Value creation through retailing
Airline Revenue & Distribution Asia
Yanik Hoyles, Director, New Distribution Capability (Ndc) Program, International Air Transport Association (IATA)
Feb 1811:40
Conference pass
Panel: CMO Insights
Aviation Marketing
Kerstin Lomb, Chief Marketing Officer, Sunexpress Airlines
Andrew Ward, Vice President, Jazeera Airways
Tal Kalderon, Head Of Inflight Entertainment And Connectivity, Content And Media, El Al Israel Airlines
Feb 1811:40
Conference pass
Understanding the importance of Employee Brand
Avitation Human Capital
Ann-Marie Campbell, Chief People Officer, Qatar Airways
Feb 1811:40
Conference pass
Reserved
Digital Airport
Aimen Al Hosni, Chief Executive Officer, Oman Airports
Feb 1811:40
Conference pass
Panel: CIO Insights
Digital Airline
Beginning with three interviews with airline CIOs and CDOs and followed by a panel discussion, this session will take a top-down approach to your airline’s digital transformation strategy.·The function of the CIO in customer experience ·Aligning your airline behind one IT vision·Overcoming new system migration challenges·Beyond just the IT function: taking a holistic view of technology·Building an integrated digitisation strategy·Should Innovation Labs be a core part of your technology strategy? ·Getting buy in from the boardroom
Amit Sagi, Director Of Digital (Cdo), El Al Israel Airlines
Duc Vuong, Chief Information Officer, Bamboo Airways
Ravinder Pal Singh, Chief Information Officer, Vistara (TATA SIA Airlines Limited)
Jason Chin, Vice President It, SCOOT TIGERAIR PTE LTD
Feb 1812:00
Conference pass
Why airlines are selecting Bluetooth for passenger connectivity
IFEC Asia
Ron Chapman, President, AS-IP Tech
Feb 1812:00
Conference pass
Hiring tomorrow's airline pilots in partnership with flight training organisations
Avitation Human Capital
Rajeev Bhalla, Fleet Captain Pilot Recruitment And Inductions, IndiGo
Feb 1812:00
Conference pass
PANEL – A role-reversal: does the customer’s expectation of the digital experience dictate the design of the modern airport?
Digital Airport
Priyanga Wijewardana, Digital Experience Manager, SriLankan Airlines
Akira Mitsumasu, Vice President, Global Marketing, Japan Airlines
Andrew Harrison, Chief Executive Officer, Airport Services, Manchester Airport
Feb 1812:20
Conference pass
Panel: Making payments seamless: what are the biggest barriers?
Air Retail & Payments
Amine Boulaghmen, Head Of Settlement Services, IATA
Feb 1812:20
Conference pass
Panel: Metasearch or direct bookings
Airline Revenue & Distribution Asia
·Instant bookings, instant success·Reactive pricing strategies·Airlines becoming OTAs: a way forward?Is bigger better? Big Tech going large in the booking arena
Richard Englemann, Regional Vice President - Asia and Oceania at Japan Airlines, Japan Airlines
Paul Ignatz Hannak, Sales Products And Programs Distribution Apac, Lufthansa
Feb 1812:20
Conference pass
Panel: Inflight connectivity: Dollars vs data
IFEC Asia
·What’s more valuable: charging customers for Wi-Fi, or collecting data for free?·How can connectivity pay for itself?·Partnership opportunities·Long haul low cost: should airlines be charging for inflight entertainment?·Sponsorship: a further way to monetise IFEC?
Tal Kalderon, Head Of Inflight Entertainment And Connectivity, Content And Media, El Al Israel Airlines
David Coiley, Vice President, Aviation, Inmarsat Aviation
Divenesh Sivanathan, Partnership Manager, ROKKI AirAsia
Benito Gliponeo III, Project And Application Management - Commercial Information Systems, Philippine Airlines
Feb 1812:20
Conference pass
PANEL – We’re hiring! Getting creative with your recruitment strategy
Avitation Human Capital
- Pilot training academies: finding internal solutions
- How can you futureproof your employee gaps?
- Going beyond your regional boundaries: are recruitment agencies a solution to overseas hiring challenges?
- Recruitment automation technology
- The role of compensation and benefits in recruitment
- Painting a picture of belonging: how to attract talent with your brand
Raheel Ahmed, Chief Hr Officer, Pakistan International airlines
Zuzana Arvin, Head Of Recruitment, AirAsia
Felix Dan Lopez, Vice President - Human Resources, Cebu Pacific Air
Feb 1814:00
Conference pass
Leveraging relevance drivers for airline brands
Aviation Marketing
Akira Mitsumasu, Vice President, Global Marketing, Japan Airlines
Feb 1814:00
Conference pass
How technology is changing training at Vietnam Airlines? (TBC)
Avitation Human Capital
Phuong Nguyen The, Deputy General Manager and Aviation Specialized Training Department, Vietnam Airlines
Feb 1814:00
Conference pass
Designing your airport to optimise passenger flow
Digital Airport
Isuru Dissanayake, It Business Systems Analyst, SriLankan Airlines
Feb 1814:00
Conference pass
Reinventing the airline business model
Digital Airline
Frank Reisewitz, Senior Category Manager Flight, Eurowings Digital GmbH
Feb 1814:20
Conference pass
Emerging payment platforms & methods in emerging markets
Air Retail & Payments
Youvraj Seeam, E-Sales And Product Manager, Commercial (E-Commerce), Air Mauritius Ltd
Feb 1814:20
Conference pass
Content: Another ancillary revenue stream?
IFEC Asia
Ali Fahir Syahir, Senior Executive, New Business Opportunity, Garuda Indonesia
Feb 1814:20
Conference pass
Products. Not Projects
Aviation Marketing
Seth Cassel, President, EveryMundo
Seth Cassel, President, EveryMundo
Feb 1814:20
Conference pass
Driving innovation in every employees: Experience from vueling
Avitation Human Capital
Feb 1814:20
Conference pass
Reserved
Digital Airport
Koji Takahashi, Vice President, Aviation Sales And Marketing, Narita International Airport Corporation
Feb 1814:20
Conference pass
Enabling data-driven collaboration across all airline functions: Breaking down the silos
Digital Airline
Daan Debie, Director Engineering And Architecture, KLM UK Engineering
Feb 1814:40
Conference pass
Innovations learning & development: Embracing new technologies and ownership mindset
Avitation Human Capital
Andrew Stotter-Brooks, Vice President Learning and Development, Etihad Airways
Feb 1814:40
Conference pass
Reserved for
Digital Airline
Nitin Sethi, Vice President Of Digital, IndiGo
Feb 1815:00
Conference pass
Using social media, AI and Big Data to enhance price optimisation through a personalised booking process
Airline Revenue & Distribution Asia
Marcus Kresin, Group Chief Information Officer, Intro Group
Feb 1815:00
Conference pass
Reserved for
Aviation Marketing
Mike Tansey, Managing Director, Lead For Travel And Hospitality, Asia Pacific, Africa, Middle East And Turkey, Accenture
Mike Tansey, Managing Director, Lead For Travel And Hospitality, Asia Pacific, Africa, Middle East And Turkey, Accenture
Feb 1815:00
Conference pass
Frontline staff training: the key to excellent customer service?
Avitation Human Capital
Donia Waseem, Lecturer In Marketing, University Of Bradford
Feb 1815:00
Conference pass
Speeding up processing time: the key to happier customers
Digital Airport
Pascal Bélanger, Vice President And Chief Commercial Officer, Winnipeg Airports Authority
Feb 1815:00
Conference pass
AirAsia Customer Happiness Digital Transformation
Digital Airline
Adam Geneave, Chief Customer Happiness Officer, Air Asia
Anurag Sahay, Head, Ai And Big Data Business Unit, Nagarro, Inc.
Feb 1815:20
Conference pass
Reserved for
Airline Revenue & Distribution Asia
Alain Chisari, Vice President Sales, Asia Pacific, Lufthansa Group
Feb 1815:20
Conference pass
BYOD: The death of customer facing IFEC hardware?
IFEC Asia
Alia Al Qalam, Inflight Entertainment & Connectivity Manager, Oman Air
Feb 1815:20
Conference pass
Creating a 360-degree view of your customer through data
Aviation Marketing
Minna Karha, Head Of Data, Finnair
Feb 1815:20
Conference pass
Transforming the Insular Culture of Aviation : Allowing for the Winds of Change to Take Flight
Avitation Human Capital
Saravanan Karumanan, Head Of People Development, Malaysia Airlines
Feb 1815:40
Conference pass
Panel: Shifts in the distribution ecosystem: Which way are we going?
Airline Revenue & Distribution Asia
·Global distribution systems: how will they evolve?·NDC APIs·Tech giants vs intermediaries vs airlines
Moderator: John Aitken, Director Business Development Asia Pacific, Navitaire
Zoran Radosavljevic, Commercial Project Manager, Air Serbia
Rajiv Kumar, Head Of Distribution, AirAsia
David Gunnarsson, CEO, Dohop
Feb 1815:40
Conference pass
PANEL – Culture vs cult
Avitation Human Capital
Moderator: Marcelo Alvisi De Paula, Senior Manager – Culture, Leadership & Learning, flyadeal
Abdulbasit Alrawahi, Head Of Hr, Salam Air
Martin Egerth, Process Manager Beyond Aviation ? Senior Human Factors Expert, Lufthansa Aviation Training
Sai Yew Yeoh, Group Director, VietJet Aviation Joints Stock Company
Feb 1815:40
Conference pass
Panel: Digital meets the rest of your airline: Integrating your IT function with operations
Digital Airline
Priyanga Wijewardana, Digital Experience Manager, SriLankan Airlines
Al Tredinnick, Head Of Business Development, 15below
Octavianus Nari Tana, Continuous Improvement Manager, PT Indonesia AirAsia
Prabh Sharan Singh, T&I Delivery Head, Digital Transformation, Etihad Airways
Feb 1816:20
Conference pass
EXHIBITION BREAK AND NETWORKING REFRESHMENTS
Keynotes
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Create your personal agenda –check the favourite icon
Feb 1908:50
Conference pass
KEYNOTE PANEL: Innovation labs: just an investment opportunity?
Keynotes
This session will consist of a series of 10 minute interviews followed by a panel discussion, looking at digital innovation and digital transformation for airlines.·Taking a more venture-capital-oriented approach to innovation·Fostering a digital mindset in your workforce·The role of innovation labs in airline digital transformation strategy· Is Asia the new hub for travel technology and innovation?
Yanendra Weerakkody, Digital Transformation Lead, SriLankan Airlines
Jerome Gauvin, Senior Design Thinking Manager, Singapore Airlines Limited
Shawn Wang, Head Of Data Labs, China Eastern Airlines
Feb 1911:40
Conference pass
Airline Retail 'Round the World: A Global Tour of Ancillary Revenue Best Practices
Airline Revenue & Distribution Asia
Jay Sorensen, President, Idea Works Company.com
Feb 1911:40
Conference pass
PANEL - Does aviation have a problem when it comes to diversity?
Avitation Human Capital
Moderator: Kim Chua, Assistant Professor, Embry-Riddle Aeronautical University Asia
David Romero, Global Diversity And Inclusion Leader, United Airlines
Fazeena Fakir, IT Business Systems Analysis Manager (Digital Transformation), SriLankan Airlines
Raheel Ahmed, Chief Hr Officer, Pakistan International airlines
Bernadine Karunaratne, Head Of Employee Engagement, Diversity and Inclusion, Etihad Airways
Steven Johnson, Senior Manager – Inclusion & Diversity, American Airlines
Feb 1911:40
Conference pass
The evolution of the airport in a data-driven society
Digital Airport
Rami Hindieh, Associate Director, Greater Toronto Airports Authority
Feb 1912:00
Conference pass
Travel retail data-drive e-commerce: The new frontier for ancillary revenue growth
Airline Revenue & Distribution Asia
Feb 1912:00
Conference pass
Programmatic: saving costs while maximising exposure
Aviation Marketing
Jonathan Wan, Regional Manager, Marketing, Asia-Oceania, Japan Airlines
Feb 1912:20
Conference pass
Reserved for
Airline Revenue & Distribution Asia
James Sumers, Ancillary Pricing Director, United Airlines
Feb 1912:20
Conference pass
Panel: LCC loyalty programmes: what model should you use?
Aviation Loyalty
Nik Laming, General Manager Of Loyalty, Cebu Pacific Air
Sharath Nair, Group Loyalty Manager, Air Arabia
Feb 1914:00
Conference pass
Technology transformation in HR & rewards: Air Asia experience
Avitation Human Capital
Feb 1914:20
Conference pass
Digital retailing transformation: making your retail offers targeted and relevant
Air Retail & Payments
Amine Boulaghmen, Head Of Settlement Services, IATA
Feb 1914:20
Conference pass
Would you like flights with that? Why ancillaries are becoming more important than airfare to bottom line revenue
Airline Revenue & Distribution Asia
Apple Ignacio, Director Of Ancillary, Cebu Pacific Air
Feb 1914:20
Conference pass
Streamlining cabin crew communication with mobile apps: Philippine Airlines’ experience
Avitation Human Capital
Rosie Domingo, Assistant Manager Integrated Operations Control Center, Philippine Airlines
Feb 1914:40
Conference pass
PANEL: Ancillary revenue: Chasing in on untapped opportunities
Airline Revenue & Distribution Asia
·To unbundle, or not?·Effective upselling·Are frontline staff overlooked in ancillary revenue strategy?·Increasing relevance of ancillary offers·ONE Order: the implication for ancillary revenue·Multi-channel distribution: eroding or aiding ancillary revenue?·What can full service carriers learn from low cost ancillary strategies?·PSS in practice
Moderator: Paul Faulkner, Executive Director, Risk Management & Technical Services, MSIG Holdings
James Sumers, Ancillary Pricing Director, United Airlines
Ali Fahir Syahir, Senior Executive, New Business Opportunity, Garuda Indonesia
Marco Contento, Vice President Aviation Business Services, IBS Software
Gunardi Minah, General Manager, Marketing, Lion Air
Feb 1914:40
Conference pass
Staff development in the airlines industry
Avitation Human Capital
Diyana Danan, Hr Business Partner, Royal Brunei Airlines
Feb 1915:00
Conference pass
Irregular operations: the role of IT for crew members
Avitation Human Capital
David Szurgot, Captain, Endeavour Airlines
Feb 1915:20
Conference pass
Consumer vs airline: Using personalisatin to increase ancillary revenue without annoying your customers
Airline Revenue & Distribution Asia
Tara Naidu, Chief Of Commercial, Air India Express
Feb 1915:20
Conference pass
Lifelong learning at work: using training as a retention tool
Avitation Human Capital
Joaquim Gonsalves, Associate Vice President - In-Flight Services, Indigo Airways
Feb 1915:40
Conference pass
Initiatives to reduce burn out and increase employee length of service
Avitation Human Capital
Stephanie Bell, Head Of People, South West Pacific, Cathay Pacific Airways
Feb 1915:40
Conference pass
Panel: Balancing happier customers and higher profit
Aviation Loyalty
Akira Mitsumasu, Vice President, Global Marketing, Japan Airlines
Feb 1916:00
Conference pass
The future airport workforce
Avitation Human Capital
Brandon Carson, Director Of Learning, Delta Air Lines
Wayne Neuberger, General Manager – Technical and Compliance Training, Delta Air Lines
Feb 1916:00
Conference pass
Baggage: increasing revenue, improving passenger experience and building brand awareness simultaneously
Digital Airport
Arjuna Samarasinghe, Senior End User Computing Supervisor, SriLankan Airlines
last published: 17/Jan/20 01:05 GMT
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