Air Retail & Payments Show

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Air Retail & Payments Show, Wednesday 27 February 2019

Opening Keynote Plenary

Christian Langer
08:50

C-LEVEL KEYNOTE INTERVIEWS

Asian aviation is changing: with more passengers flying than ever, a growing number of LCCs taking over not only regional markets but also long-haul flights, and new technology radically changing passengers’ expectations from their flying experience, airlines need to adapt – and quickly. With increasing pressures on yields, a high operating cost environment and more competition for passengers than ever before, the winners will be the ones who innovate. This session will bring together leaders from a combination of FSCs and LCCs to discuss their views on innovation, technology and changing business strategies, first through a series of 10 minute interviews and then in a lively panel discussion.
Panel discussion
09:45

C-LEVEL KEYNOTE PANEL

  • Where should airlines be prioritising spending and budgets?
  • Are there opportunities for LCCs and FSCs to work together through alliances?
  • Long-haul-low-cost: a threat to the traditional airline business model?
  • In an age of increasing competition & ultra-low-cost carriers, is loyalty dead?
10:35

Exhibition Visit & Networking Refreshments

Seamless payments

Jean Charles Odelé-Gruau
Air Retail & Payments Show
11:30

Cryptocurrency payments: what do you need to know?

Panel discussion
Air Retail & Payments Show
11:50

PANEL: Understanding and innovating your payments value chain

  • Increasing processing efficiency and decreasing acceptance costs
  • Working with new acquirers: who are the innovators?
  • How are AFOPs changing the game?
  • Keeping up with new payments systems
  • Choosing the right PSP
  • New POS capabilities for airline retailing
  • Cryptocurrency payments
Moderator: Ata Gokyildirim, Strategic Business Partnerships, Forter Ltd
12:30

Exhibition Visit & Networking Lunch

Enabling simple passenger payments

Christopher Davison
Air Retail & Payments Show
13:50

AirAsia's next big bet: BigPay

Vojin Rakonjac
Air Retail & Payments Show
14:10

Uplifting legacy: how airlines can transform payment experience with their current infrastructure

Thomas Helldorff
Air Retail & Payments Show
14:30

Payment trends in the airline world

Payment security and tackling fraud

Suzanne Bailey
Air Retail & Payments Show
14:50

Preventing fraud in onboard payments: what progress has there been?

Bolatbek Junussov
Air Retail & Payments Show
15:10

Credit card fraud prevention

Omar Keshtari
Air Retail & Payments Show
15:30

Securing your payments platforms

15:50

Exhibition Visit & Networking Refreshments

ROUNDTABLE DISCUSSION SESSION

16:30

Africa: a huge business opportunity for Asia?

round tables
16:30

Are your marketing capabilities optimised for growth?

Rune Sølvsteen, Senior Partner Commerce, Ogilvy Consulting
Andrew Boggs, Business Director, Ogilvy
16:30

Attracting talent: how to deal with personnel shortages

16:30

Building your HR facility from scratch: how to staff your start up airline

16:30

Control not catastrophe: how to minimise the damage when disruption hits

16:30

Cutting edge commerce: enabling global cross channel bookings and payments

16:30

Developing valued loyalty benefits without eroding ancillary revenue

16:30

Digitalising the overall group booking experience

Ashish Sharma, Head of Technology, Travel and Logistics, Nagarro, Inc.
16:30

Innovation in aviation: a discussion about new technologies and transforming the industry

16:30

Interline 2.0: what are the complexities and opportunities for the future of airline partnerships for both airlines and airports?

16:30

LCC loyalty: making the model work

16:30

Personalisation while dealing with a high volume of customers

16:30

Preparing for takeoff: starting up a successful airline

round tables
16:30

Regionalisation of the product offerings to drive auxilliary revenues

16:30

Reversal thinking powers new distribution platforms

17:19

CLOSING KEYNOTE SESSION

Jakub Kluzinski
17:20

Hub2Hub connectivity: expanding a network into Asia

17:40

Networking drinks reception and end of Day 1

last published: 27/Feb/19 04:15

Air Retail & Payments Show, Thursday 28 February 2019

Keynote Plenary

10:20

Exhibition Visit & Networking Refreshments

Driving inflight sales

Kurt Abeloos
Air Retail & Payments Show
11:20

In the nick of time: how to maximise inflight retail revenue on short flights

Jonathan Lee
Air Retail & Payments Show
11:40

Moving away from the catalogue and the cart: new inflight selling opportunities

Panel discussion
Air Retail & Payments Show
12:00

PANEL: Getting more from your passengers: making inflight retail profitable

  • Exploring different approaches to merchandising
  • Integrating convenience, personalisation and exclusivity into your inflight retail strategy
  • Choosing a channel: making it easy for your passengers to 'connect' with inflight offers
  • Unlocking the value of your data: what increases the likelihood of an inflight purchase?
  • Maximising your inventory: how digital retail could unlock millions of dollars of untapped revenue
Alain Dominic Yu, Manager - Projects, Cebu Pacific Air
12:40

Exhibition Visit & Networking Lunch

E-commerce

Khounphon Philakone
Air Retail & Payments Show
13:50

Designing your digital sales channels

Amine Boulaghmen
Air Retail & Payments Show
14:10

Identifying new airline-airport retail opportunities

Bolatbek Junussov
Air Retail & Payments Show
14:30

Looking forward: challenges and opportunities for airline e-commerce

Youvraj Seeam
Air Retail & Payments Show
14:40

Increasing loyalty through co-branded retail partnerships

15:50

Exhibition Visit & Closing Networking Refreshments

16:30

Close of Aviation Festival Asia 2019 - see you in 2020!

last published: 27/Feb/19 04:15