Sydney, 6 - 7 June 2019

Schedule

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Jun 609:15
Conference pass

Building a Smarter Learning Ecosystem

Workplace Learning Day 1
L&D doesn’t own workplace learning. WHAT?!?! Every organization is a complex ecosystem with a multitude of elements. Unfortunately, many L&D teams fail to take a holistic approach. Instead, they focus on their sphere of influence, which often revolves around formal training. Employees are left to struggle with mixed messages and contradictory priorities. This lessens the perceived value of L&D, stifles employee potential and hinders long-term business growth.

In this session, we’ll explore the components of a modern learning ecosystem. We’ll demonstrate how these components work together to empower employees and enable performance improvement. We’ll map popular L&D tactics, such as eLearning and performance support, to this framework. We’ll discuss challenges L&D may encounter when working to evolve a learning ecosystem. You’ll walk away with practical ideas that will help you start shifting your approach to learning so that you can meet the needs of today’s employees.
Jun 609:45
Conference pass

Top Learning Trends Exposed: Transformative? Hype? Or just BS?

Workplace Learning Day 1
Forward thinking L&D professional are rightly embracing new trends as we try to shake up our profession and deliver greater value for our audience. But how do we know the difference between transformative ideas, distractions, and just BS?

This panel will introduce some popular - and a few less-known - emerging trends and provide the audience with an opportunity to vote on their perceived value before presenting a case for or against.

A highly interactive and entertaining session, this presentation will span microlearning, emerging technologies, new findings in cognitive psychology, marketing techniques and more.
Jun 610:25
Conference pass

How to improve customer experience with training

Workplace Learning Day 1
Join Philip Tutty from SAP Litmos for a presentation on how training can improve your organisations customer experience and satisfaction. Whether it is training frontline employees, external contractors or the customers themselves, an exceptional training program can boost customer engagement and meet their expectations.
Philip Tutty, Head Of Apac, LitmosAustralia
Jun 611:15
Conference pass

New Era, Same Spirit

Workplace Learning Day 1
How did Qantas prepare their cabin crew for an aircraft yet to be built? Three simulations and a great project team later, the dream of the 787 Dreamliner came to life.

Ensure your seat belt is firmly fastened for this presentation, which will take you behind the scenes of how simulations enabled the service design for the world’s second longest flight and the training for over 1000 cabin crew in four geographically diverse locations.
Jun 611:45
Conference pass

Gamification or Simulation: Why Don’t We Have Both?

Workplace Learning Day 1
Host: Chemène Sinson, Consultant - Adult Education, Learning & Performance, Blackwater ProjectsAustralia
Rob Wells, Director, KMSIAustralia
Jun 613:40
Conference pass

Overcoming the Training Transfer Problem with the 70:20:10 Framework

Workplace Learning Day 1
  • Training has only a limited role in creating high performance in organisations
  • The training transfer problem has been created because we haven’t been using optimal approaches for solving performance problems
  • Frameworks such as the 70:20:10 model can help rectify this issue by bringing learning and working closer together.
Jun 614:00
Conference pass

A Chatbot Case Study - Creating Impact with Learning Transfer

Workplace Learning Day 1
Creating behavioural change is key to any learning initiative. It's proven that following up learning with a coaching-based methodology will deliver far superior results than training alone. Could chatbot technology be utilised to solve the age-old problem of transfer?

The presenters will share all from a case study that used an AI chatbot to drive behavioural change.

KEY TAKEAWAYS:
  • Discover an innovative approach of using AI chatbots for learning transfer and evaluation
  • Explore how lessons learned from chatbot usage in the marketing and service function can be applied to your learning initiatives
  • Find out about the powerful results from a case study into this experimental technology at a large pharmaceutical company
Emma Weber, CEO and Founder, Lever - Transfer of LearningAustralia
Jun 614:20
Conference pass

Building the Credibility of Learning Design

Workplace Learning Day 1
We so often hear that L&D designers and consultants struggle to be heard; that their work and their expertise falls on deaf ears.

While performance consulting and understanding the business gets our foot in the door, I argue that a broader skillset – incorporating cognitive psychology, design thinking, UX and more – lends far greater credibility to learning design, and ultimately, leads to better learning experiences.

KEY TAKEAWAYS:- The psychology of learning- The argument for empathy in design- None of it matters if people don't use it
Jun 614:40
Conference pass

LinkedIn Learning 2019 Workplace Learning Report: Why 2019 is the breakout year for talent developers

Workplace Learning Day 1
LinkedIn Learning surveyed more than 3,300 talent developers and employees to understand critical industry trends impacting workplace learning.

In this ‘quick fire’ session, Jason will help you leverage this industry data along with insights from the LinkedIn platform to leverage increased influence and budget, close skills gaps, increase learner engagement, and tap into the potential of all learners from Gen Z to Boomers.
Jason Laufer, Senior Director, Talent & Learning Solutions ANZ, LinkedinAustralia
Jun 615:20
Conference pass
Jun 615:55
Conference pass

Reimagining the Future of Learning Experiences for our Teams

Workplace Learning Day 1
  • Introduction to why we needed to reimagine - what was the problem?
  • How we used human-centred design to solve the problem
  • How to balance experience vs the future of work - which skills to focus on?
  • How we reimagined the experience across all levels of our organisation
  • Our evolving learning ecosystem: fails and 'a-ha' moments
  • Where to next?
Jun 615:55
Conference pass

Train to Fight and Win at Sea

Workplace Learning Day 1
Navy training and education is a key enabler in the achievement of navy’s mission ‘to fight and win at sea’. Navy training is expansive. It is conducted at multiple disparate locations across Australia and overseas, with an annual trainee throughput of approximately 80,000.

At a time of unprecedented growth in the navy’s fleet, Training Force is responsible to train and educate sailors and officers to meet this mission. Navy training can only achieve this through professional diligence and the delivery of quality training and learning experiences. Training Force is meeting these challenges through a number of key activities, in particular:
  1. Ensuring a systematic approach to introducing training associated with new platforms and systems,
  2. Exploiting new training technologies and techniques to improve learning efficiency, effectiveness and trainee satisfaction,
  3. Optimising the efficiency and effectiveness of training pipelines,
  4. Professionalising our training staff, and
  5. Improving our governance
The navy is not on this journey alone. Training Force uses a number of commercial contractors and government training and education providers. These arrangements are becoming more common and more complex as our training continues to evolve. The nature of our unique operating environment and the training that supports it bring challenges in implementation and management that touch most, if not all, of the areas being explored and discussed at this conference. For the navy and its civilian partners, smart, innovative solutions are no longer a ‘nice-to-have’, they are a ‘must-have’.
Jun 616:25
Conference pass

Gender Equity in Workplace Learning

Workplace Learning Day 1
As a workplace educator, pedagogical approaches that support equitable access to learning is not something new. Workplace educators have a key focus on building workforce capacity. However, evidence supports that gender inequality is often such an accepted and established norm in our workplace culture that its impact goes unseen.

Gender equity in the workplace plays an integral part in ensuring all workers have access to opportunities that will enable them to achieve their potential. Drawing on 'Change the Story', a shared framework for the primary prevention of violence against women and their children in Australia, this presentation will follow a young person’s journey looking at the role gender equity can have in shaping a person’s career pathway.
Jun 616:25
Conference pass

Six Keys to Creating a Transformational Learning Environment

Workplace Learning Day 1
High impact teaching strategies demonstrate that participants seek a learning environment in which they can engage in purposeful dialogue and share more of their true self (beyond personas and masks).

Whether you are leading a meeting, workshop, webinar or training session, there are simple and effective ways that you can create a transformational learning environment. This is an engaging and exciting space where participants can experience a deeper, multi-layered engagement with the material being presented. It is an environment in which perspectives can shift and business results can dramatically improve.

In this presentation, you will learn six keys that will help you to practically design and create a transformational learning environment:
  1. Blending transformational and instructional design principles
  2. Be intentional
  3. Show up as your whole self
  4. Speed of presence
  5. Safely exploring what is not being said
  6. Creating insightful actions.
As the Chinese proverb states, 'Learning is a treasure that will follow its owner everywhere.' Create the potential for a deeper connection with participants, and facilitate memorable learning programs that will last a lifetime.
Jun 616:25
Conference pass

Tackling wicked problems to build a new culture for NSW Health executive leadership

Workplace Learning Day 1
NSW Health is a world-class health system and responsible for the health of millions of Australians. In 2016, the NSW Health Education and Training Institute designed a highly original leadership program to build a cadre of senior executives that could anticipate and respond to significant shifts in the volatile and complex health landscape. Based on adaptive, collective and relational leadership the program features immersive experiences that challenge and stretch participants. Rigorous evaluation reveals the program is achieving its objectives of building a senior executive talent pool and is strengthening collaboration across organisational boundaries within and outside of NSW Health.
Jun 617:00
Conference pass

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Jun 709:00
Conference pass

The Currency of Trust

Workplace Learning Day 2
Dr Mahler will share her ground breaking, highly interactive and practical skills for building credence and, at the same time, work towards healing shattered identities in the industry.

You ARE the person we need and in this session you will learn to bring your very best to every engagement and handle emotional interactions with professionalism and kindness.

Takeaways include the key process for handling emotional situations and the corresponding kinesics that go with a trust-engagement, the basis of a bright and rewarding future.
Jun 709:30
Conference pass

Start Ups: Small Businesses Taking on Big Learning Challenges

Workplace Learning Day 2
The ID Crowd, Guroo Producer and Saffire Solutions have one major thing in common, these startups exist because their founders left larger providers to create real change in the learning industry.

Join the three founders Nicole White, Josh Humphries and Tracy Richardson for a fireside chat about:
  • What is the core challenge in L&D today that lit a fire under each founder?
  • What are some examples of how these startups have tackled these challenges?
  • What can business (big and small) learn from how startups work?
  • What discussions need to be occurring in businesses to ensure healthy partnerships?
Jun 710:50
Conference pass

Beyond Training: The Art of Nudging Behaviour

Workplace Learning Day 2
We all know that lasting behavioural change is hard at the best of times and is rarely the result of a single training intervention.

In this session Arun will provide an overview of the latest thinking from other domains, including behavioural economics, cognitive psychology, habit formation and marketing to provide practical takeaways for broadening our L&D toolkits.
Jun 711:20
Conference pass

Digital Learning: Understanding the Trends and Planning for 2020 and Beyond

Workplace Learning Day 2
Digital disruption has propelled digital learning forward at an exponential rate. We need to rethink our perception of the employee and organisational learning curve, and how we’re enabling capability, delivering and measuring learning.

The nature and delivery of learning is changing radically. Artificial intelligence, virtual reality, social learning, wearables, self-curation — the changes in how people communicate, connect and learn are occurring at a phenomenal rate. Our challenge is to constantly reimagine how people learn, how organisations deliver learning and how digital solutions will enable organisations and individuals to work smarter, more flexibly and streamline operational efficiencies.

This highly engaging and informative presentation, drawing upon real-world case studies, will focus on the future trends that will leverage the benefits of the digital age to reshape the face of learning and education.
Jun 713:30
Conference pass

L&D in Technology: Equal Parts Thrilling and Complex

Workplace Learning Day 2
Working at the edge of possibility with the brightest minds in the country requires a learning and development function to foster a self-sustaining ecosystem that develops, scales and delivers learning for skillsets that change so rapidly by the time you’ve designed and delivered the training, the technology has moved on.

This presentation brings a fun and insightful view for what it’s like to work in a technology. What works, what doesn’t work, and lessons to be learned for working in a rapidly changing environment with a diverse cohort of super geniuses.
Kathleen Rofle, Executive Manager, Learning and Development, People and Culture, QuantiumAustralia
Jun 713:30
Conference pass

Neuroscience of Facilitated Learning

Workplace Learning Day 2
Facilitating learning (some might call it ‘flipping the classroom’), rather than ‘training’ is an advanced skill; one that requires a fierce focus on the needs of the learner, as opposed to the needs of the trainer.

Understanding how the brain functions in the learning environment will vastly improve your ability to accelerate learning and engage with course participants.

The session will cover the following key concepts:
  1. Context before content
  2. Your brain on questions
  3. How action improves brain function and hence learning
  4. How involvement increases learning
  5. Embedding learning through action plans
Jun 713:30
Conference pass

The L&D Profession: How to Thrive in the Modern Workplace

Workplace Learning Day 2
Supporting a wide range of professions across our organisations is what L&D does. But what about our own development and the future of our profession? What does it take for L&D to succeed and thrive in the modern workplace?

Exploring the current state of L&D in organisations and the skills we need to succeed, as well as examining shifts in mind set and approach, Michelle Ockers will lead us through a fascinating discussion of the current status and what’s next for the L&D profession.
Jun 714:05
Conference pass

Leadership and Talent Framework

Workplace Learning Day 2
What makes a good frame work? This session will help you identify the risks and manage your talent framework moving forward
Jason Renshaw, Leadership, Learning & Innovation Executive, Australian Unity HealthAustralia
Jun 714:05
Conference pass

Learning at the Cotton On Group: Deliberately Different

Workplace Learning Day 2
At Cotton On Group we have a unique approach to most things and our learning culture is no exception. We enable our C-suite, stores, distribution centres and support centres across 7 brands and 17 countries to integrate learning into everything they do.

Come check out our tactics to foster our learning culture, see some cool blended learning designs and hear about our new credentials.

KEY TAKEAWAYS:
  • Ingredients of a winning learning culture
  • Blended designs that fit into the work flow
  • Credentials to build careers
Jun 714:05
Conference pass

Learning with Accountability

Workplace Learning Day 2
Managing learning programs in a fast-paced, time-poor environment is a challenge for learning and development professionals today. At the same time, it is critical to create positive learning experiences that ensure learning is applied in the workplace and supports the delivery of organisational results.

To optimise results from learning initiatives, we need to move the accountability for learning to the learner.

In this informative and interactive session, Stacey will share:
  • Practical strategies for moving the responsibility for learning to learners
  • Easy to use tools to maximise the application of learning back into the workplace
  • How to create opportunities to leverage learning opportunities ‘in the moment’
Jun 714:40
Conference pass

Escaping PowerPoint Purgatory

Workplace Learning Day 2
Think about how many times you have been bored silly by a PowerPoint presentation. Killed slowly and silentl, bullet point by bullet point...

Poor PowerPoint presentations have been blamed for everything from putting students to sleep to causing the NASA space shuttle disaster. PowerPoint is essentially a presentation tool - and any tool in the wrong hands can be dangerous.

Training is changing - ensure your slides keep up with the times!
Sharon Ferrier, Director, Persuasive PresentationsAustralia
Jun 714:40
Conference pass

Informal First

Workplace Learning Day 2
The learning industry has been in the midst of a transformation.

There is a shift away from providing instruction and towards creating a learning ecosystem based on learning neuroscience, learner needs and business goals. There is a clear need for learning organisations to create a system that is suited to a fast-paced environment coupled with constant change while providing options to the learner that are intelligent and personalised.

Ravina will present this concept with an emphasis on the journey, the approach and the thinking, unpacking how this concept can be used as a team strategy and for learning campaigns along with the infrastructure required to implement it.
Jun 714:40
Conference pass

Making Learning Sticky with the Brain in Mind

Workplace Learning Day 2
We all agree that a critical success factor of training and development is that the skills and strategies learned are remembered, absorbed, applied and used back in the workplace. The most effective way to achieve this objective is to use brain-friendly learning principles.

When we understand how our brains learn, process and remember information, then we can create the best learning environments, both in the classroom and on the job for people to put their new skills and competencies to greatest use and in the shortest possible time.

Join Clare Edwards, brain-friendly learning strategist and explore how to make your learning sticky and stick!
Jun 715:40
Conference pass

So, You Want to Start a Podcast?

Workplace Learning Day 2
In June 2018, we launched the Learning Uncut podcast to showcase the great L&D work going on in Australia and New Zealand. We wanted to find practitioners who were challenging the status quo, trying new things and achieving great results for their learners and organisations.

While we are all avid consumers of podcasts, none of us had been involved in creating one before and we have learned a lot in the last 12 months since deciding to go on this journey.

This presentation will highlight the 'how-tos' of setting up a podcast series from the different perspectives of the 3 team members along with our tips, tools and anecdotes.
Jun 716:10
Conference pass

The Future of Work

Workplace Learning Day 2
In the wave of computerisation, global connectivity and automation across our workforce, it is estimated 40% of our jobs will be threatened by computerisation in the next 10-15 years. The jobs which are more likely to be safe are those that require high levels of creativity and problem solving, high levels of social interaction and EQ, and high levels of dexterity. Workers of the future will need to be lifelong learners, be agile and adaptive to changing job roles and tasks with increased automation, and be responsive to new markets. Emerging generations will not be thinking ‘job for life’ – they will be thinking about job mobility rather than job security as they will need to continue to adapt to the changing external environment. They will be looking to gain transferable skills that they can continue to build on as their career develops. Claire will unpack how you can position your organisation and teams for the future of work.
Claire Madden, Social Researcher, Hello ClarityAustralia
last published: 15/May/19 01:26 GMT