Catherine Baxter | Chief Operating Officer
Metro Trains Melbourne | Australia

Catherine Baxter, Chief Operating Officer, Metro Trains Melbourne

Catherine Baxter is Chief Operating Officer at Metro Trains Melbourne. Catherine and her team are responsible for operating metropolitan passenger services safely including Train Operations, Passenger Experience, OCMS, Rollingstock and Infrastructure Asset Management.  In this role she leads a team of dedicated and passionate people who are focused on delivering Metro’s strategic objectives. Catherine has extensive experience and expertise in rail operations having previously held executive roles in large national ASX listed businesses.

Catherine’s main focus is to ensure that Metro delivers on its promise to the travelling public of Melbourne by improving the passenger experience, all while the Rail Network undergoes major growth and changes.


Asia Pacific Rail 2020 - Day 2 @ 09:30

Keynote operations panel

  • What do passengers really want and how can operators deliver this?
  • With a myriad of new technology applications on the market, how can operators choose what delivers value to both passengers and the business?
  • What is the role of operators in driving innovation in technology to solve problems relating to the future of mobility?
  • The role of suburban and urban rail in meeting the urban mobility challenge
  • Strategic allocation of continual investment to meet needs of riders
last published: 21/Jan/20 07:25 GMT

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