With over 20 years of experience in the B2B SaaS space, KD has mastered the art of delivering exceptional customer success. Having been with Intuit for over 9 years, he now leads the charge for the hyper-growth of QuickBooks Online among small businesses and accounting firms in over 160 countries. His contributions have played a pivotal role in driving QuickBooks' growth, including the transformational shift that saw QuickBooks Australia's customer base grow from 6,000 to over 220K in 4 years.
By attending this session, you will gain:
At Intuit, our customers are central to our product design process. We embrace a 'design to delight' philosophy, collaborating directly with our customers to ensure our developments meet the needs of small businesses and accountants globally. Listen to the experiences of our QuickBooks small business customers: what they appreciate, how it benefits them, and areas we can enhance.
Laura / Bess / Amelia
accountingshowasiasales@terrapinn.com