Accounting Business Expo 2020 Agenda

Sydney, 25 - 26 March 2020

Schedule

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Mar 2509:00
Conference pass

Tax In A Digital World

Keynotes
Jeremy Hirschhorn is Second Commissioner at the Australian Taxation Office (ATO). He has overall responsibility for the Client Engagement Group, which fosters willing participation in Australia’s tax and super systems through well-designed client experiences.Jeremy has more than 20 years' experience across the public and private sector in managing complex tax matters.
  • Jeremy will be discussing how the ATO is making the complex more streamlined. Jeremy will also be showcasing how the ATO is using its data to support businesses in new ways, and how he sees the role of tax professionals changing.
Jeremy Hirschhorn, Second Commissioner, Australian Taxation Office
Plenary Theatre
Mar 2509:30
Conference pass

Business And Politics - The Next 10 Years

Keynotes
New political movements in the UK, the US and much of Europe have overturned the status quo, mostly moving to the right. Xi Jinping’s China is exerting its might with the Belt and Road initiative and other projects. Business leaders are weighing into public conversations on the limits of free speech and climate change. What does leadership look like in the next decade?
  • Will business leaders and businesses become advocates for political causes and not just profits?
  • How will political parties revitalise trust with constituents when technology is outpacing governance?
  • Will the era of trillion dollar companies drive Australia towards lesser equality in wealth?
The Hon Nick Greiner, Federal President, Australian Liberal Party
Plenary Theatre
Mar 2510:00
Conference pass

Why An Innovation Strategy Is Not About Technology

Keynotes
How can a firm approach innovation? Does it look different in a small firm compared to a large one? The biggest challenge is convincing people that innovation doesn’t equal technology. It’s about creating a culture and a mindset. Hear one accountant’s exploration of innovation from within her award-winning, 20-staff firm to a $300 million mid-tier.
  • Discover the seven conditions to create a culture of innovation
  • Learn how you can innovate with your business model, process or market
  • Find out how to coordinate innovation within a larger firm
Tanya Titman, Head of Innovation, BDO
Plenary Theatre
Mar 2510:50
Conference pass

Margin Impossible: How To Get Better Returns Servicing Mum And Dad Property Investors

Tax Today
Mum and Dad property investors can suck up a lot of time. Chasing documents, wading through statements, waiting... it’s not always well paid, glamorous work. And it’s hard to give useful tax advice if you’re only talking once a year, post June 30. Learn how you can shift the workload to your clients, slash time for tax prep and give on-demand tax advice.
  • Discover how to improve your customer service and reduce hours chasing information
  • Learn how to use automated tax calculations and live data feeds to streamline compliance
  • Find out how to slash the time spent on individual returns and smooth out your team workflow
Jake Sewell, Business Development Manager, Taxtank
Nicole Kelly, Director, Taxtank
Pink Theatre
Mar 2510:50
Conference pass

How To Become A Client Centric Practice

Practice Management
Every firm wants to differentiate but most struggle to deliver what clients value most – an amazing customer experience. This is usually because information about clients is scattered across multiple systems, making it much harder to know which services your clients need. Hear about a new approach that gives clients more options to communicate, leading to higher satisfaction.
  • Learn how to track the most important information about your clients in one system – without writing a single line of code
  • Discover how to pull client information from your practice management software and third-party applications
  • Find out how to provide an enriched client experience, with instant messaging and community access for collaboration and self service
Gary Weisz, Director Strategic Accounts and Alliances, Sage Software Australia Pty Limited
Yellow Theatre
Mar 2510:50
Conference pass

How To Assess Your Corporate Compliance And SMSF Software

Business Advisory
Ron Lesh, Managing Director, BGL
Red Theatre
Mar 2510:50
Conference pass

New Clients On Auto-Pilot: Is Marketing Automation Hype Or Substance

Automation & Analytics
If only you could buy an app that sends you a consistent stream of high-quality clients. Marketers regularly overpromise what their products can do, especially when it comes to marketing automation software. What can marketing automation really do for an accounting firm? Should you spend thousands on all-in-one platforms like HubSpot or "stitch together" cheaper apps?
  • Find out which processes you can automate in your firm’s marketing and client communications
  • Get a template for mapping out marketing automations
MC Carter, Director, Practice Paradox
Blue Theatre
Mar 2510:50
Conference pass

The Impact Of AI On Accounting

CIO Summit
AI and data analytics are powering a wave of groundbreaking technologies. Is your company ready? In this session we will explore how AI and analytics are changing the role of accountants and what finance teams need to do today to reimagine their organisations.
  • Find out where AI is transforming business and having the most significant impact
  • Discover where you and intelligent machines can work together to reach new levels of productivity and why your strategy can’t ignore them
  • Learn how other Australian SMEs like you are unlocking the value from data and accelerating their growth
Chelsea Wise, Marketing Director, Hyper Anna
Purple Theatre
Mar 2511:00
Conference pass

How To Get The Most Out Of Class’ Time Saving Features

Tech Talks
  • Reduce your annual SMSF administration processing time down to 1-3 hours per fund per year through automation
  • Administer up to 250 SMSFs and process tax statements in just a few clicks
  • Simplify complex corporate actions with bulk processing across multiple funds
Tom Eustice, Cloud Solutions Manager, Class
Matthew Bambrick, Cloud Solutions Manager, Class
Tech Talk Theatre
Mar 2511:30
Conference pass

A New Approach To Div7a

Practice Management
The Division 7A rule was introduced to prevent private company shareholders paying themselves through loans or debt forgiveness and thereby avoiding paying tax at marginal tax rates. However, the implementation of Div 7A has proven to be remarkably complex. The ATO is attempting to simplify these rules, with enormous implications for your clients.
  • Understandthe Board of Taxation recommendations and the Treasury and ATO’s response
  • Get practical tips on how to prepare your clients
  • Hear fearless predictions about the most likely outcome
Geoff Stein, Partner, Brown Wright Stein Lawyers
Pink Theatre
Mar 2511:30
Conference pass

Why Most Firms Fail On Customer Experience – And How to Fix It

Practice Management
After finishing a job, accountants tell the client where to sign, what and when to pay. Lodgement stats are in order, tax is minimised – a job well done. But half of businesses think their accountant isn’t acting in their best interests, so the job can’t be well done. Most firms completely fail to consider how to improve the customer experience.
  • How better customer service helps you get work out the door quicker
  • Discover how easy it is to offer a better service without changing your technical workflow
  • Learn how to make standardised rules for customer service
Moderator: David Boyar, General Manager For Growth, ChangeGPS
Amanda Newton, Head Of Community, Xero
Yellow Theatre
Mar 2511:30
Conference pass

How To Access Private Money

Business Advisory
Do you understand the difference between private money and bank money? Bank money comes with different lending criteria, rates and charges imposed by banks and mortgage lenders. Private lenders aren’t subject to the same restrictions, and are more flexible about the amount and terms you want to borrow.
  • Find out how private money works and the scenarios in which it is useful
  • Learn how to capitalise on opportunities with private funding
  • Discover the types of financial solutions offered by private money
Alfonso Villegas, National Credit Specialist, Lever Private Loans
Red Theatre
Mar 2511:30
Conference pass

How To Automate Your Firm Using Microsoft Power Automate

Automation & Analytics
Outlook has received a shot in the arm with the release of Microsoft’s Zapier competitor, Power Automate. Formerly named Flow, it can send you notifications when you receive emails from your VIP clients, automatically save email attachments– it now even does robotic process automation.
  • Find out how you can automate your inbox and other parts of Office 365
  • Discover the automation “recipes” used by a tech-savvy firm
  • Understand which processes you should automate first
Dan Beck, Director, PT 2.0
Blue Theatre
Mar 2511:30
Conference pass

Innovation In Mid-Tiers in 2020

CIO Summit
Innovation is more than a buzzword – it opens up opportunities for new service lines, diversification and higher revenues. The mid-tiers are working through a smorgasbord of technologies and ideas to determine which ones will translate into high-value products for existing clients. Or, looking internally, which ones will improve service delivery and efficiency.
  • Discover the range of options for firms that are prepared to invest in change
  • Find out which ideas are the most attractive to the mid-tier firms
  • Learn how mid-tiers are tackling the tricky issue of change management
Tanya Titman, Head of Innovation, BDO
Adrian Gardiner, Digital Transformation, RSM
Purple Theatre
Mar 2511:40
Conference pass

Close The Gap Before They Do – A Primer On The Cyber Scams Targeting Finance Teams And What To Do About Them

Tech Talks
This tech talk will
  • Unpack the latest social engineering scams, duping and defrauding finance teams
  • What to do about them
  • How to mitigate the rest of loss in the payments process
  • How to enhance payment controls to prevent successful cyber-attacks
Gavin Levinsohn, Chief Marketing Officer, EFTsure
Tech Talk Theatre
Mar 2512:10
Conference pass

Think You Know Client Business Software? Think Again

Practice Management
MYOB has completely reimagined what your clients should expect from their business software. This is not a session of tweaks and enhancements – it’s a complete rebuild from the ground up of your clients’ software. Want to give your clients a wealth of new opportunities? Give them faster, more powerful, responsive tools.
  • Learn about major updates to our SME solutions that will empower you as an adviser
  • Discover a wealth of new opportunities to improve the way you work with your clients
  • Reduce your clients’ admin while improving their cashflow and working capital
Melissa Robert, Training Consultant, MYOB
Pink Theatre
Mar 2512:10
Conference pass

Towards Zero Debtor Days: A Transactional Day In The Life Of An Ideal Firm

Practice Management
The proliferation of payment solutions has brought new hope to increasing cash flow, yet also complicated a simple idea. By taking a systematic approach to getting paid you can dramatically lower your debtor days. Tools such as engagements, invoice funding and integrating your payment system to your invoicing engine will make it easier to get paid sooner.
  • Learn of all your transactional touch points with your clients and how they impact on your debtor days
  • Understand why a non-systematic payment solution can actually cost you time and money
  • Discover some simple steps that can instantly lower your debtor days
Gabor Szekernyes, Director, Apxium
Yellow Theatre
Mar 2512:10
Conference pass

Offshoring Accounting Services In Australia - State Of Play And Critical Success Factors

Business Advisory
The first and exclusive release of Bond Business School’s (Bond University) research into how small and medium businesses are succeeding with the offshoring of accounting services. Learn the blueprint for offshoring success based on this research and understand exactly how many firms are using offshoring to grow.
  • Discover the roles small and medium businesses are offshoring, and how!
  • Learn from the experiences of Australian small and medium accounting firms
  • Find out exactly what it takes to successfully offshore your services
Justin Pavsic, Managing Director, Staff Domain
Tim Hasso, Professor of Accounting, Bond Business School
Red Theatre
Mar 2512:10
Conference pass

There's A Zap For That! How To Plug Your Leaky Sales Funnel In Your Accounting And Bookkeeping Firm

Automation & Analytics
Most small accounting and bookkeeping firms want to grow (who doesn't, right?) but often the whole marketing and sales side of the business just seems so time consuming. If only you could easily convert leads to prospects – Well, now you can! Find out how to use the power of Zapier to get organised, save time and grow sales.
  • Learn how to send leads follow up messages on autopilot
  • Find out how to automate your sales funnel so it's working behind the scenes like a loyal team member
  • Discover how to connect marketing and sales apps together
Tania Allen, Founder, Vision Alliance
Blue Theatre
Mar 2512:20
Conference pass

Major Changes To ATO Correspondence Delivery

Tech Talks
  • The ATO document system changes you will need to make
  • Getting the security right when delivering ATO documents
  • See an NOA processed in less than 10 seconds using AI and Machine learning
Ron Drost, Chief Executive Officer, ATO SmartDocs
Tech Talks Theatre
Mar 2512:40
Conference pass

ATOmate: The Ultimate ATO Document Automation

Tech Talks
  • Discover how easy it is to automate the processing of ATO documents
  • Discover how to cut administration time by 90% so you can focus on your customer and client
  • Find out how to get your team to love you for automating time consuming tasks
Stan Corner, Chief Executive Officer, Business Automation Works
Tech Talk Theatre
Mar 2512:50
Conference pass

Cyber Security In The Tax And Super Systems

Tax Today
Jamie Norton is Chief Information Security Officer at the Australian Taxation Office (ATO). He has overall responsibility for information and cyber security, which provides a foundation for community trust and confidence in the tax and superannuation ecosystem.Jamie has over 20 years of security experience including previous executive roles such as the inaugural CISO for the World Health Organisation and Head of Cyber Security for NEC.
  • Jamie will be joined by Senior Tax Trainer Robyn Jacobson FCA FCPA CTA from TaxBanter to discuss how the digitalisation of global tax and superannuation systems has led to shared cyber security risks, how these risks may be mitigated and what to do to protect your business and clients.
Jamie Norton, Assistant Commissioner And Chief Information Security Officer, Australian Taxation Office
Pink Theatre
Mar 2512:50
Conference pass

Taming The Email Beast – Why One Size Doesn’t Fit All

Progressive Bookkeeping
The problem isn’t that we are all drowning in email; the real issue is that we are using email ineffectively. Too often we take a “one size fits all” mentality to setting rules in Outlook. Instead we need to configure our email programs to accommodate each person’s unique strengths, weaknesses and preferences.
  • Discover why “one size fits all” rules are fine in theory but poor in practice
  • Inbox Zero or Crowded Inbox – who cares? Why your garage might have the answer to managing email
  • Scheduling for success – how to understand your priorities and make informed decisions in even fluid environment
Glenn Tranter, Productivity Expert, Glenn Tranter Consulting
Yellow Theatre
Mar 2512:50
Conference pass

Don’t Take It Offline - How To Deal With Overwhelmed Clients

People & Culture
Anyone who has ever advised SMEs will have encountered business owners with concerning mental health problems like anxiety and depression. We often try to sidestep the issue by “taking it offline”, “parking” it or finding another convenient reason to not confront our client’s mental health well-being. Starting a conversation now may just be the best action you could take.
  • Find out how to recognise poor mental health conditions in those around you
  • Learn how to start a conversation with someone you are concerned about
  • Discover the best resources and guides available for you to share with business owners
Tim Hoopmann, Founder, Spinn Business Solutions
Red Theatre
Mar 2512:50
Conference pass

App Stacks For Managing The Client Relationship (Not Just Onboarding)

Automation & Analytics
Rebecca Mihalic, Head of Accounting APAC - Practice Ignition, Practice Ignition Pty Limited
Blue Theatre
Mar 2512:50
Conference pass

How To Optimise Customer Lifecycle Management In The Cloud

CIO Summit
When the client picks up the phone, they expect their firm to know what’s going on. Behind the scenes, every firm is trying to track everything relating to that client: documents, expenses, billing, sales opportunities – and of course, phone conversations, emails and meetings. How can firms integrate cloud tech and legacy systems at a reasonable cost?
  • Find out how mid-tier firms are integrating their key systems
  • Learn how to set priorities for managing client data
  • Discover how a connected system can increase collaboration between departments
Paul Lenton, Business Advisory Director, Nexia
Adam Irwin, Chief Operation Officer, Partner Advisory Services, Pitcher Partners
Craig Stanmore, Chief Executive Officer, Enspira Financial
Purple Theatre
Mar 2513:00
Conference pass

Breaking Down The Common One-Size-Fits-All Approach To Cloud Accounting With IPA Books+

Tech Talks
  • Discover how a modular approach can personalise the cloud accounting experience
  • Learn how IPA Books+ enables collaboration and promotes improved productivity
  • Understand how you can adhere to mandatory ATO requirements like Single Touch Payroll (STP)
Jye Beckett, Business Development Manager, Institute of Public Accountants
Tech Talk Theatre
Mar 2513:20
Conference pass

MyBMT. Everything You Need To Manage Tax Depreciation And More

Tech Talks
  • Manage schedules – View and update client depreciation schedules and download in CSV or Excel format
  • Estimate depreciation – Check the likely deductions on your client’s property before ordering a schedule
  • Record keeping – Your clients can track property income and expenses, upload files, photos and receipts and share them with you
Chris Palagy, Business Development Officer, BMT Tax Depreciation
Tech Talk Theatre
Mar 2513:30
Conference pass

Connectivity And The Gig Economy: Why You Need To Think Of Yourself As An Online Business

Practice Management
Accountants, like all small businesses, are discovering the opportunities to increase profits and decrease costs when you have reliable, high-speed internet. You can outsource backoffice services such as HR and legal, outsource your actual compliance or bookkeeping work, or tap into a vast pool of cloud software. Hear how leading firms have tuned their performance with internet-based services.
  • Understand how digital connectivity improves the customer experience
  • Find out how to convert customer experience to profit
  • Get tips on how to start or finish your journey to an online business
Moderator: Andrew Sims, Chief Executive Officer, SuiteFiles
Patrick Frigo, Ecosystem Partner Manager - Practice Apps, Xero
Tim Garth, Accountant, Cats Accountants
Pink Theatre
Mar 2513:30
Conference pass

The Revolution Continues: The Next Chapter In The ATO’s Correspondence Roadmap

Practice Management
The biggest change in 30 years in ATO document delivery has already hit – and the ATO has another lot of changes in the pipeline. Practices need to implement five key changes to their processes for handling Notices of Assessment and stay compliant with privacy and security guidelines.
  • Discover the fastest way to process, check and file NOAs and deliver to your client
  • Learn how you can apply the latest in machine learning and robotics to ATO documentation
  • Get some tips for developing a solid digital delivery strategy
Ron Drost, Chief Executive Officer, ATO SmartDocs
Yellow Theatre
Mar 2513:30
Conference pass

What You Must Know About Depreciation Legislation Changes And Industry First Insights Into Investor Behaviour

Business Advisory
We look at how depreciation deductions have changed since the May 2017 Division 40 changes and how the latest 2019 effective life changes impact existing property purchasers. We’ll also share industry first data showcasing the changes in investor behaviour over the last four years with some critical insights into missed deductions and how they can be avoided.
  • See the true impact of the recent depreciation legislation changes
  • Discover how investors have missed out on 2.88 billion worth of depreciation deductions
  • Find out how investor behaviour and deductions have changed over the past four years
Mike Mortlock, Managing Director And Co Founder, MCG Quantity Surveyors
Red Theatre
Mar 2513:30
Conference pass

Sick Of Entering Addresses Twice? How To Tie Your Sprawling App Stack Together

Automation & Analytics
Firms have never had so much tech. While this explosion of riches has helped us improve efficiency in areas from proposals to compliance, it has created a tangle of disconnected databases. Ironically, the most tech progressive firms still need to update a client’s address in multiple places. Hear how one firm is tying it all together.
  • Discover the options for connecting apps, from platforms to custom development
  • Find out which database you should make your single source of truth
  • Learn how to evaluate apps based on their ability to connect to others
Dan Beck, Director, PT 2.0
Blue Theatre
Mar 2513:30
Conference pass

Robotic Process Automation: How To Apply It In Accounting Firms

CIO Summit
Robotic process automation has taken off in financial services, especially banking and insurance. Now mid-tier firms are experimenting with RPA software and other process automation platforms to eliminate data entry on a broader scale. Hear how firms are using RPA, the processes they are automating, and how SMEs are using the same technology to automate tax reporting themselves.
  • Find out about how firms use 150+ “instructions” or “robots” to manipulate, validate, convert, map, aggregate and share data
  • Learn how drag-and-drop programming is replacing the use of VBA
  • Discover how SMEs are using process automation to reduce manual data entry and find savings for Fuel Tax Credit, FBT, And GST
Michael Flanderka, Chief Executive Officer, Data Interactive
Purple Theatre
Mar 2513:40
Conference pass

STP Made Easy. How 5000 Accounting Firms Are Running Payroll 10x Faster With Payroller

Tech Talks
  • Using Payroller's agent portal to set up and run STP for your clients
  • Simplifying payroll with simple design and effective features
  • Finding solutions for small businesses to comply with regulations
Madison La Pira, Invoice Bee Pty Limited
Tech Talk Theatre
Mar 2514:00
Conference pass

Streamlining Your Firm’s Efficiencies Whilst Improving Your Clients Tax Position Using TaxTank

Tech Talks
  • Help your clients be tax confident - Discover how features like live bank feeds, core logic integration, built-in smart tax tools, real time tax reporting, centralised portfolio management and permanent document archive will simplify tax for property investor clients and safeguard against audit
  • Simplified Workflow & Effective Collaboration - TaxTank gives you a centralised platform to better manage and communicate with your clients. You’ll be able to easily share and access information from a secure platform your clients will love
  • Real-Time Reporting & Instant Messaging - Monitor your clients' tax all year round, flag problems and offer advice when it matters most. You’ll be able to quickly answer questions, improve collaboration, and get the information you need in real-time
Jake Sewell, Business Development Manager, Taxtank
Nicole Kelly, Director, Taxtank
Tech Talk Theatre
Mar 2514:10
Conference pass

Transition From AUSKey To myGovID

Tax Today
Colin Walker is Assistant Commissioner who for a number of years has been responsible for the relationship, management, future experience and support of tax practitioners, and guided the ATO in understanding and utilising the significant influence of tax practitioners in the administration of the tax and superannuation systems. He is now responsible for the transition from AUSkey to MyGovID/RAM for tax professionals.Colin has worked in the tax profession in many roles for over 45 years; mostly with the ATO but also with the International Monetary Fund in 17 overseas Countries.
  • Colin will cover everything you need to know about the transition from AUSkey to myGovID. From why AUSkey is being replaced to what is myGovID and RAM, how it works, what you need to do, and what assistance is available.
Colin Walker, Assistant Commissioner, Australian Taxation Office
Pink Theatre
Mar 2514:10
Conference pass

Voluntary Administration – An Effective Way To Resuscitate A Business

Practice Management
Business can be tough and change is inevitable. But what happens if an otherwise viable business follows the wrong path? Or is victim to an extraordinary loss? Sometimes the ground can fall away underneath your feet due to competition, technology advances or regulatory reform. As trusted advisers to business, how do you help your clients through the tough times?
  • Discover when voluntary administration is the right option
  • Understand the pros and cons of a voluntary administration
  • Find out the costs of a voluntary administration (financial and non-financial)
Andrew Spring, Partner, Jirsch Sutherland Services
Yellow Theatre
Mar 2514:10
Conference pass

The Honest Truth About Advisory – How To Build A Genuine Business Advisory Service

Business Advisory
Would you be confident enough to charge your full fee only after your clients hit their financial targets? Forget the theory; take a peek inside a highly profitable advisory business. Learn how to build a 12-month growth strategy for clients where you are committed to their success – and share handsomely in the rewards.
  • Discover the mindset shift required to deliver business advisory
  • Understand the level of investment in time and operational efficiencies to open this new revenue stream
  • Hear how you can introduce business advisory as a high-impact, high-margin activity
Aidan Parsons, Partner, The Outperformer
Red Theatre
Mar 2514:10
Conference pass

Technology Is The Gateway To A Future Focused Practice

Automation & Analytics
The accountancy industry is evolving fast – increasing client demands, shorter turnaround times for jobs, the need for staff to spread themselves across multiple disciplines. Practice owners need to adopt a future-first mindset to see their businesses thrive, remain competitive and maintain a healthy work/life balance.
  • Learn how to adapt and capitalise on this evolution
  • Find out how new technology can make it easier to manage business finances and compliance
  • Understand how to position your firm so you can ride out whatever changes the industry throws your way
Sam Allert, Chief Executive Officer, Reckon
Blue Theatre
Mar 2514:20
Conference pass

Empowering Your Firm By Creating A Connected Practice

Tech Talks
  • What does a connect practice look like?
  • The positive impact that a connected practice has on your workflow
  • By using BGL, how can you create a connected practice
Adriana Cavallo, Head Of Partnerships, BGL
Tech Talk Theatre
Mar 2514:40
Conference pass

Increase Leads On Your Website By 50%

Tech Talks
  • Top strategies for 2020 and how to price
  • Why your firm needs to go cloud based with corporate compliance & trust register in 2020
  • 5 services you should be adding to company set up
Tech Talk Theatre
Mar 2514:50
Conference pass

Maximising Access To The Downsizer Contribution Concession

Tax Today
The downsizer contribution concession can be an extremely valuable option for older Australians to boost superannuation entitlements. It provides an additional $300,000 contributions cap per individual, it is not subject to the ‘work test’ or the $1.6 million total superannuation balance restriction, and can increase the tax-free component of an individual’s accumulation entitlements in their fund.
  • Find out who qualifies for making a downsizer contribution
  • Learn about the common tips and traps with applying the downsizer contribution concession
  • Find out how to use this concession with existing contribution caps in order to maximise the amount contributed into superannuation
James Deliyannis, Senior Taxation Manager, National Tax and Accountants Association
Pink Theatre
Mar 2514:50
Conference pass

The Danger Of Ignoring The Move To Progressive Reporting

Tax Today
The ATO’s push for further transparency into SMSFs means that regular fund processing is no longer an option – it’s standard. Two years on from major reforms, administrators who fail to process funds more frequently are living dangerously. Hear two experts unravel the shift to progressive processing and why technology is the core to transforming your SMSF service.
  • Learn about compliance reporting requirements and potential pitfalls
  • Discover the progressive processing approach to SMSF administration
  • SuperMate’s game changing AI introduction
Mark Ellem, Smsf Technical Expert, Super Concepts
Brad Ackermann, Chief Technology Officer, Super Concepts
Yellow Theatre
Mar 2514:50
Conference pass

How To Turn Accounts Payable Into A Profitable, Client-Focused Service

Business Advisory
Paying bills or payroll for clients is a thankless task. Batching payments, fiddling with ABA files and online banking – and doing it all again when the client doesn’t approve in time. But what if it took two minutes to select and send a list of invoices, salaries or any accounts payable item, for approval directly to the manager or business owner?
  • Learn how to set up a scalable, highly efficient system for processing bills, salaries, BAS and super
  • Find out how to reduce the risk of business email compromise and invoice fraud
  • Discover how to reduce the risk in handling clients’ bank details
Dean Martin, Chief Executive Officer, PayVu
Red Theatre
Mar 2514:50
Conference pass

How Can Bookkeepers And Accountants Capitalise On The Growing Demand For SMSF Services

Automation & Analytics
Accounting firms are usually either stretched to capacity or using expensive resources to do SMSF bookkeeping services in-house. Or they have decided to outsource it altogether. The reality is that providing SMSF services is a valuable and achievable opportunity for accountants and bookkeepers. Find out how the two can work together for mutual benefit and capitalise on this growing area.
  • Find out how to build a successful A2B (accountant to bookkeeper) or B2A partnership
  • Understand the different solutions available for SMSF services
  • Discover why diversifying into SMSF is valuable for both accountant and bookkeeper
Daniel Tramontana, Chief Operating Officer, BGL
Lielette Calleja, Director, All That Counts
Blue Theatre
Mar 2515:30
Conference pass

How To Build A Firm Of The Future – Industry Report

Practice Management
Accountants face rapid change on a daily basis due to new technologies, a complex regulatory environment, shifting business needs and an increasingly engaged public. CPA Australia’s “My Firm. My Future” is a landmark report which uses industry data and qualitative and quantitative research to provide practical insights on building a sustainable practice for the future.
  • Find out how to set your firm up for the future based on research findings
  • Discover how to leverage technology to build a smarter business
  • Understand the value in technology and the role it can play in your practice
Keddie Waller, Head Of Public Practice, CPA Australia
Pink Theatre
Mar 2515:30
Conference pass

Don’t Become Your Clients’ Black Economy Scapegoat

Progressive Bookkeeping
The Tax Office’s Black Economy Taskforce is turning the heat up on industries that hide billions of dollars in taxpayer revenue. Mobile Strike Teams are targeting clients and also their tax and BAS Agents. What are the Mobile Strike Teams looking for? How can you avoid being drawn into the vortex by your clients’ behaviour?
  • Understand how Mobile Strike Teams operate
  • Know the preventative steps BAS Agents can take to protect clients and themselves
  • Find out the steps you can take to avoid becoming a black economy statistic
Peter Thorp, Director, Australian Bookkeepers Network
Yellow Theatre
Mar 2515:30
Conference pass

What Works And What Doesn't: How I Teach My Accountants To Be Advisers

Business Advisory
One of the hardest problems facing firms today is how to train accountants to handle higher level advisory work. It’s a mix of soft skills, practical knowledge and processes; but can you really buy this stuff off the shelf? Hear a warts-and-all journey of how one firm increased the value of services and fees charged by retraining existing staff.
  • What should advisory look like in your business? See one list of options
  • Discover how to make advisory a part of your business and culture
  • Templates, steps and information – get the structure that accountants want
Amanda Kenafake, Chief Executive Officer, Power Tynan
Red Theatre
Mar 2515:30
Conference pass

Practice Management Is For Billing a Client. A CRM As For Knowing Them

CIO Summit
Firms often mistake practice management for CRM – after all, it does come with a client database. The problem is that practice software is built to improve internal productivity. It isn’t designed to assist you in knowing, helping and growing your clients. The move to the cloud is giving firms more options for improving client engagement and revenue.
  • Learn about the new crop of enterprise-grade CRMs customised for larger firms
  • Find out how firms can use CRMs to identify which clients are likely to buy more services
  • Discover the benefits of a CRM for event management, email marketing and succession planning
Alan FitzGerald, Founder, Practice Connections Advisory
Purple Theatre
Mar 2516:00
Conference pass

Coronavirus, Bushfires, Energy Crisis: What Is The Net Impact On The Economy?

Keynotes
A pandemic shuts down China, the world’s factory, slashing revenue from student fees at universities and strangling supply chains. An apocalyptic fire season demolishes holiday trade along the eastern coast. Climate change denial cripples our energy policy and investment. US-led trade wars increase uncertainty. What will the short and long term effects be on Australia’s economy?
  • Find out whether a tough six months is a good indicator of the next year
  • Discover the impact of global policies on domestic fortunes
  • Understand which industries will be hardest hit
Jeremy Thorpe, Partner and Chief Economist, PwC
Plenary Theatre
Mar 2516:30
Conference pass

The Role Of The Accountant In Shaping The Modern Business Of 2020

Keynotes
A discussion between a rising superstar and an established giant of SME business technology in Australia. Airwallex and Xero will discuss the concept of the modern business and the importance of thinking and acting globally for customers, suppliers and employees.
  • Find out how SMEs are using technology to compete with big business and how their accounting partners are supporting them
  • Hear how Airwallex became the fastest unicorn in Australian history and how startups can supercharge their growth
  • Learn how to identify opportunities to save time and money with automating, offshoring and innovating
Neil Luo, Head of Growth, Airwallex
Ian Boyd, Financial Industry Director AU/NZ, Xero
Plenary Theatre

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Mar 2609:30
Conference pass

CFO’s Story: How To Manage A $13 Billion Company In Growth Mode

Keynotes
What’s on the plate of a CFO of a $13 billion company that is experiencing rapid growth? Mirvac’s assets under management nearly doubled to $23 billion in five years and are on track to hit $32 billion by 2024. How do you scale up an organisation to handle that growth and avoid inefficiency?
  • Discover the technology trends that are changing the skillset needed in the finance team
  • Find out why employee engagement is such a critical metric to supporting high growth
  • Get tips on how to create a high-performing culture
Shane Gannon, Chief Financial Officer, Mirvac Group
Kylie Parker, Director, Lotus Accountants
Plenary Theatre
Mar 2610:00
Conference pass

Why Everyone Will Move to Real-Time Audits, and When

Keynotes
The basics of carrying out an audit haven’t changed for centuries. The tectonic shifts in technology are giving rise to new ways of thinking that could see sampling dumped for real-time audits of every single transaction – even if a SME sells thousands of items a day.
  • Discover how changes access to banking data will give accountants much more power
  • Learn about the potential new models for audit and when they are likely to emerge
  • Find out how firms can redesign their audit teams and create radical new services
Gavin Whyte, Principal And Chief Data Scientist And Honorary Adjunct Fellow Of The University Of Technology Sydney, Whyte Consulting
Plenary Theatre
Mar 2610:50
Conference pass

MYOB Practice – New Heights In Compliance

Practice Management
MYOB has built the most efficient compliance solution in the market. Discover how a solution developed in close consultation with accountants and bookkeepers can give you easy access to the information you need when you need it and create huge opportunity to increase your revenue.
  • Discover how to save time collecting data, preparing, doing and reviewing work
  • Uncover opportunities to drive new efficiencies through your practice
  • Streamline your compliance workflow like never before
Leigh Gatherer, Connected Practice Consultant, MYOB
Pink Theatre
Mar 2610:50
Conference pass

Is Membership Of A Professional Body Still Important And Are You Getting Value?

People & Culture
Professional body membership has been a critical element of our profession for over a century. Beyond the financial cost, membership brings with it the impost of continuing professional development requirements, quality assurance and professional standards. Are you getting value from your membership? What does value look like in today’s accounting profession?
  • Query and validate the value of professional membership and explore what engagement means to you
  • Receive a frank and robust assessment of the issues facing the accounting profession
  • Engage with one of the professional body CEOs on what matters to you as an accounting professional
Prof. Andrew Conway, Chief Executive Officer, Institute of Public Accountants
Red Theatre
Mar 2610:50
Conference pass

Solving 'App Overload: How To Select And Streamline Your Tech Stack

Automation & Analytics
Small firms never had so much choice – literally dozens of apps can improve some aspect of your operations. But all those monthly subscriptions can add up; you spend too much time connecting multiple databases; your staff now train on too many interfaces. Sometimes less is more when it comes to software.
  • Learn how to map out your tech stack and data flows
  • Understand the pros and cons of collaborative evaluation
  • Get a Comparison Matrix template
MC Carter, Director, Practice Paradox
Blue Theatre
Mar 2611:00
Conference pass

Major Changes To ATO Correspondence Delivery

Tech Talks
  • TheATO document system changes you will need to make
  • Getting the security right when delivering ATO documents
  • See an NOA processed in less than 10 seconds using AI and Machine learning
Ron Drost, Chief Executive Officer, ATO SmartDocs
Tech Talks Theatre
Mar 2611:30
Conference pass

Why You Shouldn't Use VLookup, And Other Excel Power Tips

Practice Management
People think that Vlookup is a great tool but it’s better not to use it. There are plenty of ways to screw up formulas with Vlookup especially when wanting to insert columns within the database. Upgrade your Excel skills with index/match, arbitrary lookups, user-defined formulae and other essential features.
  • See examples of the problems that arise with Vlookup
  • Discover why altering a database to get information can introduce errors
  • Learn about new functions that most people don’t know exist (XLOOKUP)
André Croteau, Microsoft Excel Expert, Milandre Accounting Services
Pink Theatre
Mar 2611:30
Conference pass

A Synergy Of Peers: The Best Approach To Collaborating With Accountants

Progressive Bookkeeping
Why do bookkeepers always end up playing second string to the accountant? Especially when they are even closer and know more about the client’s business? Reframe your role as equal in value to the accountant – in the accountant’s eyes, as well as the client’s. Then it becomes much easier to charge what you're really worth.
  • Find out why collaboration never works without mutual respect
  • Learn how to explain your value and find accountants who will listen
  • Discover how your pricing is tied to your client’s perception of your value
Cassandra Scott, Director, Laurus Bookkeeping
Yellow Theatre
Mar 2611:30
Conference pass

Why Microsoft Could Replace Your App Stack

Business Advisory
The latest incarnation of Microsoft Office has a toolset far greater than Word, Excel and PowerPoint. Microsoft has added an array of add-ons that are of instant benefit to accounting firms of any size. And these low-cost tools could replace the hodgepodge of expensive apps you currently use.
  • See an ROI shootout between a typical cloud app stack vs Office alternatives
  • Understand the different Office 365 plans and what you get with each
  • Find out which practice apps firms have already replaced with Microsoft equivalents
Alan FitzGerald, Founder, Practice Connections Advisory
Red Theatre
Mar 2611:30
Conference pass

Xero Consolidation: Forget The Tools, Just Focus On The Delivery

Automation & Analytics
We all want one tool to do everything. Sadly, it doesn't exist. The good news is that there is a tool for almost every Xero Consolidation situation. It is more valuable to understand the problem and find the tool or service that fits. See real-world examples of management reporting, client reporting and benchmarking, to quote automation and cross-selling.
  • Get a rundown of frequent questions and their pragmatic solutions
  • Learn about the common consolidation scenarios that accountants and clients encounter
  • Find out the best way to pick a tool or service for consolidation problems in Xero
Kevin Wiegand, Founder, Datasights
Blue Theatre
Mar 2612:00
Conference pass

ATOmate: The Ultimate ATO Document Automation

Tech Talks
  • Discover how easy it is to automate the processing of ATO documents
  • Discover how to cut administration time by 90% so you can focus on your customer and client
  • Find out how to get your team to love you for automating time consuming tasks
Stan Corner, Chief Executive Officer, Business Automation Works
Tech Talk Theatre
Mar 2612:10
Conference pass

How To Build A Firm Of The Future – Industry Report

Practice Management
Accountants face rapid change on a daily basis due to new technologies, a complex regulatory environment, shifting business needs and an increasingly engaged public. CPA Australia’s “My Firm. My Future” is a landmark report which uses industry data and qualitative and quantitative research to provide practical insights on building a sustainable practice for the future.
  • Find out how to set your firm up for the future based on research findings
  • Discover how to leverage technology to build a smarter business
  • Understand the value in technology and the role it can play in your practice
Keddie Waller, Head Of Public Practice, CPA Australia
Pink Theatre
Mar 2612:10
Conference pass

Why Outsourcing Solves Your Succession Problem

Practice Management
Everyone used to think that outsourcing would mean fewer local jobs – now it’s clear it has the opposite effect. Counterintuitively, most firms with outsourced teams end up hiring bigger local teams because they have more capacity for new clients. It also gives your junior staff more time to learn soft skills from partners, and move into business advice.
  • Learn how to map out a plan for succession
  • Find out how you can build a people strategy for your firm
  • Identify the types of tasks for the right roles
Nick Sinclair, Chairman & Founder, The Outsourced Accountant
Yellow Theatre
Mar 2612:10
Conference pass

Making The Best of a Bad Situation – Options For Clients In Distress

Business Advisory
Creditors mounting, ATO arrears or fintech debts? Impending insolvency? Every client’s circumstances are different. Is just appointing a liquidator the answer? Your client needs a well-developed insolvency strategy. The outcome could save your client’s future. Presented in a case study format you will see first-hand the enormous benefits that can be obtained.
  • Discover the most common early warning signs of a business in trouble
  • Learn new ways to help clients in financial distress
  • Understand the costs of inaction
Hank De Jonge, Executive Director, de Jonge Read
Red Theatre
Mar 2612:10
Conference pass

Why You Need More Than A Reporting Tool To Optimise Compliance And Grow Your Practice

Automation & Analytics
Have you tried delivering business advisory using small business reporting tools? How does workflow and automation achieve efficiencies in compliance and practice management? You will have discovered it takes a little more grunt to say something useful. The real gold in strategic advice requires information from operational software and external data sources as well as the accounting file. Hear about a different take to delivering proactive advisory services that scales.
  • Discover the power of instant access to data and insights to make data driven decisions
  • Learn how to provide timely insights and report packs to clients instantly
  • Find out how to update your clients and colleagues with alerts and automated reports
Session led by: sage
Blue Theatre
Mar 2612:10
Conference pass

Sick Of Slow Loading Screens? Tips For Selecting The Best Internet Connection For Your Business

CFO Summit
Every modern business these days is dependent on reliable internet connection because they use cloud software and Google search. Without it, staff can’t access information about customers, check inventory, or process sales. The internet is now a mission critical service, yet many put their faith in consumer NBN services because they don’t realise there are business-grade options.
  • Understand the difference between consumer NBN services and business grade NBN services
  • Discover solutions and tools to improve the productivity of your firm
Elizabeth Aris, Chief Executive Officer, Tasmanet
Brendan Donohoe, Executive General Manager Business Sales, NBN Co
Purple Theatre
Mar 2612:40
Conference pass

How NETSTOCK Inventory Optimisation Can Help Transform Businesses

Tech Talks
  • Free up cash and improve the balance sheet
  • Increase sales
  • Improve planning and replenishment efficiency
Andrew Hiscox, Chief Executive Officer, NETSTOCK
Tech Talk Theatre
Mar 2612:50
Conference pass

Forget Making Partner. Your Best Staff Want Impact

Practice Management
The drive to diversify into advisory services is often about the benefits in fees, margins and team capacity. But this misses the mark. Your best staff aren’t in it to make partner, they want to make a difference in someone's life. When we focus on impact we’re speaking the language of our talent and our future leaders.
  • Find out how an impact-led approach helps clients appreciate the value of advisory
  • Discover how to reframe your services in terms of customer experience
  • Learn about better ways of planning for succession in your firm
Shaye Thyer, Director, BDODrive
Yellow Theatre
Mar 2612:50
Conference pass

Not Licensed For SMSF Advice? Here's What You Can Say And What You Can't

Practice Management
Are you wondering exactly what you can say when talking about superannuation? About making contributions, payments out of superannuation, setting up and closing a self-managed super fund? The majority of accountants didn’t get licenses to provide advice on super. But there are still many conversations you can have to pass superannuation information onto clients.
  • Understand the difference between accountants who held a licence before 1 January 2019, and those without
  • Learn about what you can still say even when not licensed and what crosses the line
  • Know the options still available for your business in superannuation financial advice
David Moss, Accountants Services Director, Easton Wealth
Pink Theatre
Mar 2612:50
Conference pass

Solving The Growth Problem – The Solution May Surprise You

Business Advisory
One of the most difficult issues facing the accounting industry today is how to continue to grow in the face of increased competition, rising costs and the apparent commoditisation of compliance. How do you juggle the doing and the growing? Is compliance really dead? Is advisory the answer? Hear some real world experience from a firm that has a history of high organic growth and won the 2019 Australian Boutique Firm of The Year.
  • Why the accounting industry has a growth problem
  • How to focus on the factors that systematically drive growth
  • How to improve client retention and referrals
Alistair Dent, Managing Director, Quantum Advisory
Red Theatre
Mar 2612:50
Conference pass

Best Tool For Cash Flow? Hear One CFO’s Top Picks

Automation & Analytics
Cash flow forecasting is a critical tool in business but one that remains frustratingly manual for many businesses and accountants. Despite a proliferation of reporting apps, it often feels like a toss-up between automation, flexibility and price. Find out how the alternative solutions compare and the types of scenarios that have a clear winner.
  • Get an independent perspective from a heavy user of cash flow forecasting
  • Hear the pros and cons for the most popular tools
  • Learn how to find the best compromise of flexibility versus automation
Sarah Lawrance, Founder, Hot Toast
Blue Theatre
Mar 2612:50
Conference pass

AI For SMEs? What It Means For The CFO & Finance Teams

CFO Summit
AI is often portrayed by robots taking over the world, disconnected from the real world of customers, spreadsheets and numbers. In this session, we’ll share customer stories adopting AI for analytics in moderation today, and how a simple use case using your finance data, positions you competitively for the future.
  • Discover what AI is (and isn’t)
  • Learn how to run a successful AI initiative and not waste time or money, and how this can start with something as simple as your finance data
  • Have better appreciation for collaborative intelligence: people and AI joining forces, re-imagining your business today
Session led by: hyper-anna
Purple Theatre
Mar 2613:00
Conference pass

How To Get The Most Out Of Class’ Time Saving Features

Tech Talks
  • Reduce your annual SMSF administration processing time down to 1-3 hours per fund per year through automation
  • Administer up to 250 SMSFs and process tax statements in just a few clicks
  • Simplify complex corporate actions with bulk processing across multiple funds
Tom Eustice, Cloud Solutions Manager, Class
Matthew Bambrick, Cloud Solutions Manager, Class
Tech Talk Theatre
Mar 2613:30
Conference pass

How To Build An Intelligent Practice

Practice Management
Working in accounting and tax can be overwhelming. Keeping up with case law, legislative changes, ATO rulings and announcements and macro-economic events on top of a heavy workload is nearly impossible. Emerging technologies can manage this burden by transforming the way we work. Find out how to escape repetitive processes and focus on selling intelligent insights instead.
  • Discover how to mine your existing client database for new business opportunities
  • Learn how to demonstrate value to clients when compliance services are becoming commoditised
  • Find out how to move away from retrospective compliance to proactive advisory work
Ben Miller, Senior Writer CCH IQ, Wolters Kluwer
Pink Theatre
Mar 2613:30
Conference pass

Refresh Your Vision By Becoming Your Own Customer And Listening To Others

Practice Management
Today, portfolios are becoming so diverse – you can invest in Uber drivers, vending machines and desks as well as residential and commercial property. These unconventional portfolios can generate large volumes of transactions – and a lot of reconciliation errors in Xero and QuickBooks. A single-platform approach can reduce the time it takes to manage client assets.
  • Find out how to increase data quality (and reduce your workload) by sending journals to Xero rather than transactions
  • Discover when it is better to reconcile transactions outside Xero or QuickBooks
  • Learn how to reduce discrepancies, and eliminate frustration and blame with clients
Marc Trup, Co-Founder, Arthur Online
Yellow Theatre
Mar 2613:30
Conference pass

Sex, Lies And Revolution - Stop Talking Price. Start Talking Value

People & Culture
Want to know how to offer and sell advisory services to your public practice clients on a consistent and ongoing basis? You need to stop talking price and start talking value. Join Lynda for this energetic, lively and thought provoking topic about how to get clients who value what you do and will happily pay for it.
  • Find out why you should talk about Coaching
  • Understand why advisory is not the answer and how to do something about it
  • Walk away with a free copy of Accounting Revolution: How to Instantly Connect With Your Clients In a Way That Makes You Money
Lynda Steffens, Founder, The Small Business Project
Red Theatre
Mar 2613:30
Conference pass

Analysis: Treasury Review Of The Tax Practitioners Board And Tax Agent Services Act

Automation & Analytics
Treasury has completed a sweeping review into the effectiveness of the TPB and the operation of the Tax Agent Services Act. The review has huge implications for tax agents – CPE, the Code of Conduct, registration requirements including qualifications, sanctions and safe harbour are all on the table, as is the TPB’s own governance.
  • Learn about the key recommendations for TASA/TPB reform
  • Understand how these changes will affect you
  • Will the tax profession be better off for the Review?
Peter Thorp, Director, Australian Bookkeepers Network
Blue Theatre
Mar 2614:10
Conference pass

Common Capital Gains Tax Rollovers

Tax Today
There are around 40 so-called CGT rollovers within the Income Tax Assessment Act 1997. These are broadly within two categories. Those that arise where there is a change of legal ownership but not a change to underlying economic ownership, and those that arise when there is an involuntary change in ownership.
  • Hear about a select number of the most common rollovers in both categories
  • Identify in what circumstances CGT rollovers may be available
  • Understand the purpose and operation of common rollovers
Joshua Cardwell, Head of Real Estate Tax, PwC
Pink Theatre
Mar 2614:10
Conference pass

Improving Your Business One Project At A Time

Practice Management
Somewhere you have stashed a list of ideas to grow and optimise your business that only gets longer. It’s time to bite the bullet – remembering that the likelihood of success is higher if you tackle that list one project at a time. Find out how to pick a project with the biggest financial impact, and then strategically plan and implement it.
  • Hear how two firms successfully planned and launched new services
  • Find out about the "hustle factor" and why it matters
  • Learn how to get your team to own projects and care about business performance
Sharon McClafferty, Chief Executive Officer, Slipstream Coaching
Yellow Theatre
Mar 2614:10
Conference pass

How Valuing Yourself Can Improve Your Business And Your Mental Health

People & Culture
The value you place upon yourself is the only type of worth you can control. As a business owner every day we need to value ourselves, our services and our teams. There is a fear we will get it wrong. Understanding our value and clearly communicating this to clients sets us up for success.
  • Understand what it is to value yourself and the services your provide
  • Learn how to communicate your value to clients
  • Discover the best way to set yourself up for success when onboarding a new client
Tim Hoopmann, Founder, Spinn Business Solutions
Red Theatre
Mar 2614:10
Conference pass

Hacking Corporate Australia: Tales From The Field

Automation & Analytics
The job of a penetration tester is to find loopholes in a company’s digital and physical defences. Looking at the world through hacker tinted glasses reveals all the opportunities for compromising security, finding valuable data, and extracting it without tipping off staff. It also helps you understand which solutions really work.
  • Hear real-world examples of common pitfalls in networks, applications, premises and people
  • Find out which security controls are effective
  • Learn how you can reduce your exposure without blowing your budget
Chris Gatford, Co-Founder, Hacktive
Blue Theatre
Mar 2614:10
Conference pass

Falling Prices: How ERP Is Targeting Xero And Inventory Apps

CFO Summit
When is the right time to move to ERP? Cloud ERPs are lowering their prices and introducing rapid implementation programs to make it easier for SMEs to move up to ERP. But inventory apps such as Dear, Unleashed, Cin7 and TradeGecko are becoming more powerful, extending the life of cloud accounting software.
  • Find out how to evaluate complex software for your business
  • Learn about the strengths and weaknesses between ERP and inventory apps
  • Understand the limitations of accounting software and the implementation costs of ERP
Moderator: Inbal Rodnay Steinberg, Director, Digital First
Robert Jurcec, NetSuite Architect & Owner, OneKloudX
Taminda Polle, Director, Transmogrify
Purple Theatre
Mar 2614:40
Conference pass

Topic: Unlocking The Power Of Your Firm's Data

Tech Talks
  • How does current real time data affect your workflow & planning
  • How your client engagement can improve by embracing data
  • How to make data driven decisions by using BGL
Daniel Tramontana, Chief Operating Officer, BGL
Tech Talk Theatre
Mar 2614:50
Conference pass

The Revolution Continues: The Next Chapter In The ATO’s Correspondence Roadmap

Practice Management
The biggest change in 30 years in ATO document delivery has already hit – and the ATO has another lot of changes in the pipeline. Practices need to implement five key changes to their processes for handling Notices of Assessment and stay compliant with privacy and security guidelines.
  • Discover the fastest way to process, check and file NOAs and deliver to your client
  • Learn how you can apply the latest in machine learning and robotics to ATO documentation
  • Get some tips for developing a solid digital delivery strategy
Ron Drost, Chief Executive Officer, ATO SmartDocs
Yellow Theatre
Mar 2614:50
Conference pass

Purpose Based Accounting - Because Profit Just Ain't Enough

People & Culture
Many clients are looking for more than an understanding of the financial performance of their business. More doesn't mean better – Better means better. A few years ago Illumin8 decided to stop focusing on profit when talking with clients. That shift changed everything. Here is why we believe that acting with a purpose based mindset helps you to serve your clients better than ever.
  • See how to help clients understand the impact of their business decisions
  • Why a different approach can help drive a great workplace culture
  • How to build a client base who truly love working with you
Andrew Van De Beek, Founder and Head of Purpose, Illumin8
Red Theatre
Mar 2614:50
Conference pass

Productivity Tips For Your Firm's Power Users In Xero

Automation & Analytics
Did you know that you can sync data from multiple Xero files to tabs within the one spreadsheet? And that not only will the data refresh automatically monthly, daily, or even hourly – but that you can push changes into Xero from the spreadsheet? Google Sheet can do things that Excel just can’t. Hear how one power user uses integrations with Google Sheets to automate large chunks of her bookkeeping practice.
  • Find out how to monitor payroll, P&L or transactions from multiple Xero files in one Google Sheet
  • Discover a rock-solid way to track intercompany loan transactions and reconciliations
  • Learn about the features in Sheets that you don’t get in Excel
Anita Da Encarnacao, Head Honcho, Bookstar
Blue Theatre
Mar 2615:30
Conference pass

How To Deal With The ATO

Tax Today
What do you do when the ATO comes knocking on your client’s door? High wealth individuals and SMEs – often your best clients – are the most likely targets. Learn the best way to handle an audit based on the inside knowledge of a 40-year ATO veteran and former Deputy Commissioner.
  • Find out how to ensure your clients receive a fair go during an audit
  • Understand the mindset of ATO officials and what they are looking for
  • Discover how to present the best possible face to increase the chance of a successful, quick outcome
Michael Cranston, Director, Partner Waterhouse Lawyers
Pink Theatre
Mar 2615:30
Conference pass

How Can Bookkeepers Maximise Return On Their CPE

Progressive Bookkeeping
If you do the minimum number of CPE hours, you may be short-changing yourself. With rapidly evolving technology and legislation, the need to keep up to date has never been stronger. How do you seek both quantity and quality in professional education? Find out why CPE should be viewed as “maximum amount of quality” rather than “minimum number of hours”.
  • Understand the difference between the CPE you have to do and the CPE you should want to do
  • Develop a structured approach to your CPE
  • Find out the sorts of CPE activities most BAS Agents should be targeting
Moderator: Peter Thorp, Director, Australian Bookkeepers Network
Kerrie Jarius, Director, Brilliant Admin Solutions
Yellow Theatre
Mar 2615:30
Conference pass

Want A Better Firm? Give Your Team The Power To Drive Change Themselves

People & Culture
It’s easy to come back from a conference and tell your team that things are going to change – maybe a new process, tool, or hire. But will they buy into it? Three top firms discuss how giving greater autonomy to staff to find their own solutions and a safe space to test them reaped the best results.
  • Understand why some of the best changes can come from juniors on the front line"
  • Discover why staff are more likely to adopt new ideas discovered through their own research
  • Find out about guidelines for staff including cost-benefit analyses and business cases
Moderator: Alexi Boyd, Panel Moderator, Small Biz Matters
Shaye Thyer, Director, BDODrive
Andrew Van De Beek, Founder and Head of Purpose, Illumin8
Rebecca Mihalic, Head of Accounting APAC - Practice Ignition, Practice Ignition Pty Limited
Red Theatre
last published: 18/Feb/20 23:55 GMT

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