Where is the conference?
Gaylord National Resort & Convention Center
201 Waterfront St.
National Harbor, MD 20745
Exhibition and conference sessions will be in The Gaylord Convention Center on the Ballroom level in Woodrow Wilson, Baltimore, Annapolis, Cherry Blossom and Azalea Ballrooms.
Do you have discounted rooms for attendees?
Yes, there are a limited number of discounted rooms at The Gaylord National Resort & Convention Center. Book your room with
by April 8th 2020.
How do I get to the venue?
You can get to the venue by plane, train, subway or bus. Here are the directions for each mode of transportation.
Ronald Reagan Washington National Airport (DCA)
is the closest airport to the venue, being 6.9 miles away. The hotel does not provide shuttle service but there is a SuperShuttle for $18 USD each way and Taxi’s available for about $28 USD each way
5.6 miles NW from hotel
4.8 miles NW from hotel
8 miles NW from hotel
3.8 miles NW from hotel
For any questions regarding times or reservations, please call the Transportation Desk at (301) 965- 2081 or email
Is there discounted parking?
There is not discounted parking. The parking rates are:
On-site parking, fee:
14 USD hourly, 30 USD daily
Valet parking, fee:
49 USD daily
Additional parking fees:
1-2 hours $20
2-3 hours $24
Self-parking validated for up to 3 hours at Old Hickory & Pienza
For more information on directions and parking, please visit The Gaylord website here:
Where do I get my badge?
You can collect your badge from the registration desk located between Woodrow Wilson and Annapolis Ballroom on the Ballroom level of The Gaylord.
What time does registration open?
If you have a 3 day pass, registration opens at 8:00AM on Wednesday, April 29
If you have a 2 day pass, registration opens at 7:30AM on Thursday, April 30
and 7:30AM on Friday, May 1
What are the conference hours?
Pre-conference hours for 3 day passholders only are 9:00AM-5:00PM on Wednesday, April 29
Conference hours for 3 and 2 day passholders are 8:30AM-6:00PM on Thursday, April 30
and 8:30AM-4:15PM on Friday, May 1
Will drinks and food be provided?
Yes, coffee and a boxed lunch will be available during networking breaks
Will there be WIFI?
Yes, basic WIFI will be provided for all attendees.
Can I view the presentations from the conference?
Yes, the presentations will be available to view and download in the networking app within two weeks of the conference.
What is the networking app?
Download the “Terrapinn Events” app in your app store on your phone
The event code is “World Orphan Drug Congress 2020”
Enter your username and password
Can I view the app on my computer?
Yes! You can view the event content on the desktop version of the app here:
When will the app be available?
The app will be available on Wednesday, March 18
2020. You will have access to it until December 30, 2020.
I didn’t receive my networking app login information, who do I contact?
First, you need to be registered for the conference to receive your login information
If you are registered, check your junk folder for an email from World Orphan Drug Congress 2020 (Ashley.Pierson@terrapinn.com)
If you still can’t find your login information, email Ashley.Pierson@Terrapinn.com