AGENDA DAY 2

 

Work 2.0 day 2

INTRODUCING THE WORKFORCE OF THE FUTURE

08:55

Chairman’s opening remarks

Sonia Studer
09:00

Leveraging Diversity and inclusion as a business buy in

 
  • Building an inclusive culture and leveraging on employee differences when working together
  • Driving innovation and meet the needs of wide range of customers
  • Acting and engaging in an inclusive way within society and stakeholders across the entire value chain

 
Brady Pyle
09:20

Growing Out of This World Leaders:  A Perspective from NASA

 
  • NASA’s Philosophy and Model for Leadership Development
  • How Succession Development works at NASA
  • Current areas of emphasis, including Inclusive Leadership and Leaders as Coaches
  • Key role mentoring & networking play in the development strategy

 
Bruce Daisley
09:40

Work reinvented - surviving a world of work under pressure

 
  • Examining the impact of the modern way of working on our mind
  • The rise of exhaustion and other consequences of working longer and harder than ever before
  • Introduction to the science of the human mind and what it tells us about the way we should work
  • How can we, collectively and individually, improve our working lives?

 
10:00

Sponsor: The fourth industrial revolution and its impact on the future of real estate

 
  • Key drivers for offering your employees flexible working opportunities
  • Identifying the right communication tools for your business
  • Using digital tools to improve collaboration and enhance employee performance
  • Using real-time communication tools to reduce costs
10:20

Speed Networking

10:40

Networking break

11:18

THE FUTURE WORKPLACE

DIGITAL TRANSFORMATION

MANAGING EMPLOYEES THROUGH CHANGE

THE ECONOMICS OF HEALTH

Real estate and space
11:20

How has facilities management evolved?

 
  • The role of facilities has dramatically changed in recent years: What predictions can be made for the next 10 years?
  • What has the changing demographic of the workforce meant for the facilities industry?
  • What will the increase of remote workers mean for FM?
  • How can Facility managers best adapt to workplace expectations?
Collaborative technology
11:20

Innovation culture: a prerequisite for success in the digital age

 
  • How is digitization is driving markets, customer behavior and collaboration within companies?
  • To be successful in the digital age, innovation culture is a prerequisite and must be anchored throughout a company
  • Elements of innovation culture range from attitude of employees to rethinking go-to-market models
  • Deutsche Telekom is driving innovation culture at all levels, using a broad set of analogue as well as digital formats
People
11:20

The story of the Odeon integration and what it tells us about the new world of work

 
  • Introduction to the Odeon’s integration project: Bringing three companies together
  • How and why did the Odeon ensure that they fully included their employees in the change
  • What did the integration teach us about what employees now want?
  • Moving towards a democratic business: What the project taught us about effective leadership
Wellness
11:20

Reframing the economic case for safety and wellbeing in business

 
  • How to become business savvy in health and why its so important 
  • Making the commercial case for health and wellbeing to the board: VOI vs ROI
  • Linking health and wellbeing with your organisation’s success
  • Implementing a strong health and wellbeing strategy to attract and retain the best talent for the business
Real estate and space
11:40

Office 2.0: Using your workplace to reinforce your brand

 
  • The powerful relationship between brand, identity and office design
  • First steps to ensuring your brand it clearly communicated within your space
  • Living your brand not just decorating your office with it
  • How to manifest a brand in workplace design & workplace culture
  • Globalization: Global Brand vs local culture

 
Collaborative technology
11:40

Driving digitalisation in the workplace and managing its impact on the organisation

 
  • Overcoming the challenge of change in a partnership-structured organisation
  • Examining the potential of digitalisation on employee productivity
  • Adapting the whole organisation to a new way of working and interacting
  • Preparing for the impact on firm culture during and after digital integration
People
11:40

Adapting to the future design of ‘work’

 
  • Creativity and its role within success in the future of work
  • KPI’s in today’s world of work
  • Breaking down barriers and embracing autonomy, mastery and purpose
  • Designing work to make it the reward
Wellness
11:40

Maintaining the wellbeing of flexible and remote workers • What are the specific wellbeing risks to working

 
  • What are the specific wellbeing risks to working completely remotely?
  • What responsibility do business leaders have on their remote employers?
  • Which wellbeing considerations need to be addressed when encouraging flexible working?
  • How can you monitor and manage employee’s health from a distance?
  • How can you encourage and promote employee good health through online channels?
Real estate and space
12:00

Sponsor: The significant role location has to play in the workplace of tomorrow

 
  • Keeping pace with the newest employee expectations: What is important to them and why?
  • The effect of location on attracting top talent
  • Taking a longer-term view on office space investment in order to meet new demands
  • Popular office locations around the world
Collaborative technology
12:00

Sponsor: Incorporating a team messaging platform into your workplace communications

 
  • Gathering your team’s conversations and keeping everyone in sync
  • The benefits of having your team’s conversations, in one place, wherever they go
  • The vision: Making work simpler, more enjoyable and more productive
  • Stay connected to each other with platform sync and notification
People
12:00

Sponsor: Implementing a successful corporate culture transformation

 
  • Aligning culture within your business strategy: Identifying the behaviours that align to achieving the business strategy
  • Making emotional connections with employees
  • Taking your culture of cruise control: the importance of
  • actively managing your culture
  • The effect of culture on business performance and the bottom line.
Wellness
12:00

Sponsor: The business benefits of a successful wellbeing program

 
  • Establishing the direct and indirect benefits wellbeing programs can bring to your business
  • Educating employees about the significance of productivity and its costs due to illness with a lack of physical health
  • The steps needed to implement and maintain a successful wellbeing program
  • Assessing which wellbeing programs are effective for which work environments

BUILDING CULTURE INTO THE WORKPLACE

SUPPORTING EMPLOYEES THROUGH DIGITAL TRANSFORMATION

DIVERSITY AND INCLUSION

SAFETY CULTURE

Real estate and space
12:20

Success factors for how you direct change to work differently

 
  • Assessment of the magnitude of the change
  • Monitor the change curve – plan and communicate effectively the change
  • Success factors and tips to drive the change
Collaborative technology
12:20

Yell’s transformation story: Adapting to next generation technology

 
  • Setting the pace for the change: How did Yell decide what was right for the company?
  • Which technologies are having the greatest impact on the workplace and the way we work?
  • What have we learnt about the way technology has changed our customer’s experience to the way it could change our employees experience?
David Burns, Chief Technology Officer, Yell
People
12:20

Recruiting for diversity: Re-setting our view of the labour market to tap into the best talent

 
  • The world of education is changing fast how do we need to adapt as HR professionals?
  • Building your own pipelines and developing your own talent
  • How to tap into new talent pools to benefit your organisation
  • Building career pathways across your organisation

 
Wellness
12:20

Innovation in safety: A compelling case for change

 
  • Overview of the traditional safety paradigm and its impact on organisations
  • Problematic side effects of the traditional approach: Disengagement and disempowerment of people, increasing bureaucracy, loss of innovation and productivity
  • Introduction to safety differently and the paradigm shift in how organisations understand and manage safety
  • New and refocused safety practices and new roles for business leaders
Real estate and space
12:40

Panel discussion: How can the physical working environment drive company culture?

  • Why is it important that the physical working environment expresses company vision and purpose?
  • What link does the office environment have on the way employees and clients perceive the companies?
  • How can office transformation be used to generate a change in company culture?
  • Is it worth the investment? What is the ROI of a strong company culture?
Collaborative technology
12:40

Panel: How can office technology meet the heightened expectations of the millennials?

 
  • How can companies ensure that the employees are put at the heart of digital transformation?
  • How can you engage and involve employees in the decision-making process of new technology?
  • How can employees be educated to feel positive about new technology?
  • How can companies best manage the change in management structures, job roles and cultures?
People
12:40

Panel discussion: Building the business case for diversity in the workplace

 
  • Why is diversity, now more than ever, important to achieve in the workplace?
  • How can diversity be made a priority when there are other big issues to deal with?
  • Are there strands of diversity that are easier to facilitate than others?
  • Examining the link between employee diversity and company innovation
Wellness
12:40

Panel discussion: How should behavioural safety be approached in the workplace?

 
  • What are the advantages of a simple approach to safety which focuses on the human basic needs
  • Engaging employees in their safety: getting employees thinking about why they want to go home safe
  • Are businesses beginning to get a handle on changing employee attitudes?
  • Moving from compliance to behaviours: How to get the right balance

 
13:10

Networking Lunch

WORKPLACE TRANSFORMATION

CONNECTIVITY

ENHANCING TALENT POTENTIAL

DATA AND ANAYLTICS IN HEALTH

Real estate and space
14:10

Adapting the office to suit a new range of work styles

 
  • Overview of the project: Why did Zalando need to change their environment?
  • How have new preferences in work style impacted the office layout?
  • The evolution of the desk: Introducing new desks to support new ways of working
  • Feedback: What have Zalando employees said about the transformation?
Collaborative technology
14:10

Creating the best technology teams for your busines

 
  • Engage and hire the best talent
  • Nurture the correct behaviours & build your own culture
  • Develop your people and teams, help them improve
  • Technologists love technology, make it something they are proud of
People
14:10

Understanding performance and how it links to engagement and culture

 
  • Overview of Deutsche Bank’s performance study: Listening to what employees actually wanted
  • Key findings on setting expectations, providing feedback and accountability  
  • Realising the importance of more and better conversations when understanding performance
  • Looking to the future: How did the findings of the study shape Deutsche Bank’s approach towards performance?
Wellness
14:10

Using predictive analytics to know you have an issue before you have an issue

 
  • Making the move from lagging to leading indicators of health and wellbeing
  • Providing proactive risk management and competitive advantage
  • Advanced reporting and improved decision making
  • Measuring exactly how healthy and resilient a workforce actually is and what you can do to improve that
Real estate and space
14:30

Sponsor slot: Getting the tech right- What do you need to start tomorrow?

 
  • What technology is essential to create a fully integrated co-working hub?
  • What are the changing needs of your customer base?
  • What new technology is available to take your hub to the next level
  • Simplifying the entire process: What can new software do?
Collaborative technology
14:30

Sponsor: Implementing an ‘all in one’ platform to get work done

 
  • Connected digital tools to improve how your workforce collaborates
  • The business benefits of converging all work functions
  • Automated work processes to get things done faster
  • Using a mobile app to increase productivity even when ‘on the go’
People
14:30

Sponsor: How to drive, manage and measure employee engagement during change

 
  • How to implement a strategy for coping with unanticipated events, challenges and crises
  • Understanding the role and responsibility of the organisation in the context of the entire environment
  • Embedding agility and short response into a company culture
  • Changing attitudes within the organisation and seeing change as a positive
Wellness
14:30

Sponsor: The benefits of incorporating health assessments into your wellbeing programme

 
  • Identifying what health assessments are being used for verses what they should be used for
  • What do we want health assessments to do?
  • Examples of where health assessments have improved health
  • Introducing the ideal health assessment composition
Real estate and space
14:50

Panel: Overcoming the key challenges of workplace transformation

 
  • Changing the behaviours and mind set needed to work effectively in a new work space
  • How do you train managers to lead in the new environment?
  • How can companies maintain engagement throughout the transformation?
  • Where has workplace transformation gone wrong and why?
Collaborative technology
14:50

Panel: Next generation communication technology for the modern workplace

 
  • How can visualisation tools be used to support better communication?
  • How can businesses tailor collaboration methods to suit individual communication styles?
  • What is the role of social media in communication for office 2.0?
  • Latest developments in communication technology
People
14:50

Panel discussion: How should companies be measuring performance in the new world of work?

 
  • Measuring innovation and creativity: Can numbers still capture performance?
  • How should companies change their goals and objectives to be relevant in the future of work?
  • How can employee improvement be measured?
  • How can HR make the most out of performance reviews?
  • What tools and technologies can help measure performance?
Wellness
14:50

The impact of digitalisation on employee health and wellbeing

  • Impacts of Information Communication Technologies (ICT) on the Occupational Safety and Health of the workforce
  • Introducing a new kind of working life where we can work whenever, wherever.
  • In future, if these drivers continue we may expect to see the workforce increasingly being required to work ‘on-demand and on-call’
  • The potential of smart technology for gathering health data
Nicola Millard
15:20

Botman vs SuperAgent: Automation and the future of customer service

  • Customer service has always been at the forefront of automation - how is machine learning going to shape the future of service delivery?
  • What are the bots good at, and what do humans still excel at? What is the optimal balance?
  • What skills do our human agents need? Are they redundant, or do they need super powers?
  • What lessons can be learned that apply across all jobs?
last published: 16/Jan/18 14:05 GMT
 
 
 
 

   

Work 2.0 is two events: A world-class conference where business leaders from around the world meet; and, a unique work, wellbeing and office tech exhibition. To visit the exhibition is free. There is, naturally, a registration fee to attend the conference.

 

TO PARTNER

Ina Luft
+44 (0)20 7092 1191
ina.luft@terrapinn.com

TO SPONSOR/EXHIBIT

Luke Alexandrou
+44 (0)20 7092 1183
luke.alexandrou@terrapinn.com

TO SPEAK

Lucy Nicholas
+44 (0)207 092 1094
lucy.nicholas@terrapinn.com