NRKS Chakravarthy | Former Head - Service Excellence
Reliance Jio

NRKS Chakravarthy is a Business Management graduate with more than two decades of rich, extensive, and diverse experience in Telecom Sector. He worked in multiple senior levels positions in organizations such as Reliance Jio, Telenor, Sistema (MTC), Airtel , VI and Tata group where he was credited with working with senior leaders across geographies and functions for successful launch of the operations, alignment & integration of various teams and functions with organizational strategic goals with focus on three important elements of organizational building blocks – People, Process and Technology. His area of expertise includes Customer Experience, Analytics & Insights, Program Management, Quality, Continuous improvement and Business Transformation He has immense experience of working with large and multi-cultural teams across levels and geographies for driving and nurturing result-oriented and process driven culture His Professional certifications include master black belt (Motorola University), Manger of Quality & organizational Excellence (ASQ), Project Management professional (PMI), TQM & TBEM (Tata business Excellence framework), Instructional design (symbiosis University), Certified Trainer & Coach (Amway corporation, USA)