Aps Chikhalikar | Head of Telecom, Media and Technology, AP&J
ServiceNow

Aps is the industry vertical lead for the Telecom, Media and Technology industries for APJ and is accountable for the overall growth of these industries for ServiceNow across APJ. In this role, Aps is focused on driving strong business outcomes, establishing and reviewing key strategic priorities and partnering with institutional leadership, special committees, and consultants to support execution of key initiatives for TMT customers.  As an executive sponsor on strategic TMT accounts, Aps works with customers and partners to achieve their strategic objectives leveraging the ServiceNow platform. Aps drives thought leadership initiatives across Customer Care, Service Assurance, Full Stack Transformation, IT, and HR. Aps is the lead for Product Development across TMT Industry products for APJ. Prior to this role Aps Chikhalikar held the roles of Chief Innovation Officer and Chief Strategy Officer covering the Asia Pacific Japan region.  He is a hands-on practitioner who is passionate about making the world of work, work better for people.  Prior to joining ServiceNow, Aps spent eight years at Optus Singtel, where he achieved significant efficiency, revenue, customer and employee outcomes for the business.