Telecom companies are getting millions of calls, and over half of those are 'how to' questions, many of which are answered in the documentation. But customers rather not do something that takes time and effort, like reading instructions, manuals and FAQ documents. It is very frustrating and very expensive. Allganize's AI automatically finds the answer from a myriad of documents. It can be provided as a chatbot and API for helping service representatives and it also automates the process of categorizing and analyzing natural language data such as customer reviews or support tickets (so far done 100% manually).