#TelecomsWorldAsia Webinar Series

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Creating a winning digital CX model

2nd June 2020 5:30 PM (SGT)

Hosted by Terrapinn 

With growing usage and demand worldwide, telcos have recognized the need for greater customer engagement in an increasingly competitive environment. CX strategies are now imperative to the telco model.

  • Learning rather than predicting
  • Moving towards customer-based models
  • Growing demand during and following Covid-19

WATCH ON-DEMAND

Featured Panellists:

Sean Bergin, Co-Founder & President, APTelecom

Sean Bergin

Co-Founder & President

APTelecom

Moderator

Mujtanibul Ahmed Sakib, Head of Customer Experience, Banglalink

Mujtanibul Ahmed Sakib

Head of Customer Experience

Banglalink

Ming Yow, Chief Customer Officer, China Broadband Communications

Ming Yow

Chief Customer Officer

China Broadband Communications

Daniel Augsten, Head of Telco, Facebook

Daniel Augsten

Head of Telco

Facebook

Ahmed Saady Yaamin, EVP, Market Strategy and Planning, Robi

Ahmed Saady Yaamin

EVP, Market Strategy and Planning

Robi Axiata

Edmund Rey Santos, Strategic Projects Lead, Smart Communications

Edmund Rey Santos

Strategic Projects Lead

Smart Communications

 

WATCH ON-DEMAND

*Registration for the webinar is free for all to attend.

 

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For more information, visit www.terrapinn.com

 

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