Theme 2: TELCO 4.0




Telco 4.0, Tuesday 26 March 2019


Organiser’s Welcome Remarks

Nitin Mahajan

Chairperson’s Opening Remarks

Natasak Rodjanapiches

Host Opening Keynote Address: Accelerating Thailand’s digital economy

  • An overview of Thailand’s digital economy masterplan
  • What new ICT technologies is Thailand looking to invest in?
  • Opportunities for collaboration and partnership: How is the government looking to partner with solution providers
Erwin Meyer

Dell EMC Keynote Address

Erwin Meyer, General Manager & Senior Director, Dell EMC Global OEM & IoT Solutions
Panel discussion

Opening Keynote Panel – A vision for tomorrow: Digital transformation for 2020 and beyond

With the advent of 5G and proliferation of IoT devices, the telecoms industry is at a turning point. Businesses and industries are impacted by digitalisation, driven by faster connectivity and higher bandwidth services as the crucial backbone.
  • Tapping into AI, big data, IoT – What new opportunities do they present in diversifying revenue streams and creating better products and experiences for customers?
  • How are operators leveraging on new hardware and software to achieve long-term efficiency gains and greater flexibility?
  • How are operators planning to overcome the challenge of legacy IT platforms and architecture to build digital capabilities?
  • Future gazing: What is your vision for the post-2020 landscape?

Morning Refreshments & Exhibition Visit

Changing Business Models

Rob Van Den Dam
Telco 4.0

Evolving telco business models in the Internet of Everything

  • Re-examining traditional roles and revenue models. What are some of the key elements that will characterise the new telecom?
  • In terms of both infrastructure and services evolution, what can telcos do to transform network services to digital platform services?
Govind Maheshwari
Telco 4.0

Developing new business models for the digital future

  • Globe’s Digital 2020 Vision: Driving the transformation of Globe’s e-commerce business
  • Catering to the Philippines market – What can telcos from other countries learn from Globe’s approach?
  • Implementing an omni-retail strategy to enhance customer experience
  • Key strategic partnerships
Julien Rio
Telco 4.0

How successful Telcos around Asia engage with customers on their omni-digital world?


Networking Lunch & Exhibition Visit

Fintech, Mobile Payments & Banking

Telco 4.0

Case Study: Interconnecting telco mobile wallets for seamless cross-border payments

OTTs & Content

Anubhav Nayyar
Telco 4.0

1 Billion Users – Building Communities with Viber

  • Understand how messaging apps work in the Southeast Asian context
  • How telcos working in emerging markets can effectively engage with their users via partnerships and digital platforms
  • The importance of privacy and security in digital marketing
  • How messaging or “dark social” is primarily different from the typical broadcast-like nature of typical social media platforms
Panel discussion
Telco 4.0

PANEL: Bridging the gap – Fostering a new era of collaboration between telcos & OTTs

  • How can telco players create new models of monetisation by working closely with OTTs to create innovative bundles?
  • Defining new models that best serve mutual interests while delivering maximum customer value
  • What is the approach to establishing open partnerships and customer models between OTTs and telco players?
Kimmy Suraphongchai, Country Manager, Thailand, iflix

Networking Refreshments & Exhibition Visit

Chee Keong Foong

Formulating regulatory frameworks for the future

  • Trends in telecommunications regulations
  • What do regulatory changes mean for industry and consumers?
  • What policies are needed to ensure continual investment in broadband infrastructure and development of the global internet economy?
Matthew Sturgess

Preparing for tomorrow’s cybersecurity challenges

  • What are the main threats facing the telecommunications industry?
  • How has the security landscape and what are the new emerging threats?
  • New privacy issues and implications to consider in the age of IoT
  • Developing a technology roadmap focused on cybersecurity applications for IoT
Panel discussion

Closing Keynote Plenary: Securing Global Network Infrastructure

With digital technologies gaining widespread adoption and driving innovation across industry verticals, the security landscape has evolved. This session looks at the new breed of threats and how telecom operators are planning to manage digital risks on their infrastructure.
  • How has the security landscape evolved and what are the new emerging threats?
  • As cyberthreats increase in frequency, scale and complexity, how is the industry working together to ensure security across the network on each layer?
  • How is the industry addressing challenges of data ownership and privacy?
  • With the diversification of portfolio, how have carriers integrate security services into their offerings and monetise added security services?
last published: 19/Feb/19 08:35

Telco 4.0, Wednesday 27 March 2019


Organiser’s Welcome Remarks


Chairperson’s Opening Remarks

Erik Meijer

Embracing a new wave of digitalisation: Deutsche Telekom’s journey

  • What are major steps that Deutsche Telekom has taken into digitalisation?o Transformation into a platform business modelo Challenges of digitalisation and how to overcome them?
  • How has Deutsche Telekom tapped into new technologies?o Application of AI, machine learning, blockchain technologies
  • Building an agile and innovative culture – What are the new ways to foster this culture

Keynote Address by VMWare


Fireside Chat: Scaling Netflix through Partnerships

  • How are media consumption patterns in Asia evolving? What are the opportunities arising from these changing patterns?
  • Which markets are the biggest sources of growth over the next few years?
  • Examining the importance of OTTs and telco partnerships
  • Content quality in an on-demand age – How to future proof service quality
Frank Sliwka

Leveraging on Asia’s booming eSports industry

  • Overview of the esports market landscape in Southeast Asia
  • Key factors behind the gaming boom in this region
  • What roles can telcos play in scaling up e-sports, content creation and distribution within the broader gaming ecosystem?
  • Strategies to connect and engage with millennial consumers

Exhibition Visit & Morning Refreshments


Roundtable 1: Cambodia


Roundtable 3: Indonesia


Roundtable 6: Myanmar


Roundtable 7: Philippines

Joel Lumanlan, Vice President, Smart Communications Inc

Roundtable 8: Thailand


Exhibition Visit & Networking Lunch

Partnering for Success

Chris Pu
Telco 4.0

Building successful telco-unicorn partnerships

  • What are the characteristics of a successful telco-startup partnership?
  • How can start-ups help to address key challenges faced by telco operators?
  • Creating new business opportunities in a telecoms saturated market
Chanchai Tanatkatrakul
Telco 4.0

PANEL: Growing Southeast Asia’s e-sports industry through partnerships

This session willl take place from 1400-1430.
  • What are the key factors driving the gaming boom in Southeast Asia?
  • How can telcos capitalise on the esports boom?
  • Establishing partnerships to develop solutions and services for gamers
  • Campaigning for esports internally and obtaining CXO’s buy-in

Exhibition Visit & Networking Refreshments

Fostering Innovation

Alex Liu
Telco 4.0

Innovating for Industry 4.0: Telco Challenges & Patent Trends

  • Overview of the Fourth Industrial Revolution and its impact on society
  • Contributions of the telecom industry in this new era and unique challenges telcos face
  • Key technologies for telecom innovations with a focus on patenting trends
  • The importance of scientific research for success in 4IR
Panel discussion
Telco 4.0

PANEL: Building an ecosystem to boost innovation

  • Creating a culture that encourages risk taking and rapid iteration
  • Establishing innovation labs – What are the key success factors?
  • Learning from successful players in other industries and third parties
  • All hands on deck – How to encourage all employees buy-in for digital transformation?

Customer Experience


Close of Telecoms World Asia 2019. See you next year!

last published: 19/Feb/19 08:35


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