Conference Agenda | CX Strategy Channel

 

 

CX Strategy, Wednesday 17 November 2021

Andy Ng
10:30

New business dynamics and cybersecurity SaaS strategies for telcos

11:00

Platinum Sponsor Presentation

CX Strategy
11:30

Providing next level CX during a pandemic

CX Strategy
12:00

The importance of social media in enhancing CX

Abdul Moneeb
CX Strategy
13:30

Using technology to provide an agile and efficient CX

Miftakhul Huda
CX Strategy
14:00

Overcoming CX challenges with new technologies

CX Strategy
15:30

Designing CX for omnichannel

CX Strategy
16:00

From digital to omnichannel - what next for telco CX?

K Kharisma
17:00

Closing keynote presentation

last published: 27/Sep/21 06:15

 

 

GET INVOLVED AT Telecoms World Asia

 

 

TO EXHIBIT OR SPONSOR


Shruthi Hegde
shruthi.hegde@terrapinn.com

 

TO SPEAK


Jonathan Drape-Comyn
jonathan.drapecomyn@terrapinn.com

 

MEDIA ENQUIRIES


Emma Riddington-Bates
emma.riddingtonbates@terrapinn.com