Jonathon Thorpe | Head of Digital Identity
Digital Transformation Agency

Jonathon Thorpe, Head of Digital Identity, Digital Transformation Agency

Jonathon Thorpe joined the Digital Transformation Agency in January 2018 to head the delivery of a whole-of-economy Digital Identity system. Jonathon is currently  Assistant Secretary for--Digital Identity / GovPass for the Digital Transformation Agency (DTA) with responsibility for Digital Identity, and the GovPass program. He has had extensive public sector experience working across large service delivery agencies with over ten years in executive roles. He has delivered large scale initiatives across Digital Marketing, Social Media, Customer Experience, Staff Experience and Whole-of-Government Transformation domains. Jonathon is incredibly passionate about Customer Experience (CX), Agile leadership, and applying how digital can radically improve how government services are delivered.


Day 2 @ 09:30


Day 2 @ 11:00

Government digital customer service

last published: 20/Jun/19 05:05 GMT

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