Cassandra Meagher is Executive Director, Service Reform at Service Victoria.
Service Victoria is transforming the way public sector agencies interact with citizens by making it easier to get things done online.
Cassandra heads up a multi-disciplinary team with responsibility for service reform, policy, regulation, stakeholder engagement and product.
She helped enshrine identity verification standards and strong privacy protection principles into the Service Victoria Act 2018. This led the way for Service Victoria to become the first government agency to establish a digital identity solution to the highest online standard.
Cassandra has over 20 years’ experience in regulation, a Masters in Commerce (Economics) and has worked in banking and in the Commonwealth, State and UK governments. She’s also a graduate of the Australian Institute of Company Directors and a member of Women on Boards and ANZSOG regulatory community of practice.