Adam Carthew | CIO
Service Victoria

Adam Carthew, CIO, Service Victoria

Adam Carthew is the Chief Information Officer at Service Victoria. 

Service Victoria is transforming the way public sector agencies interact with citizens by creating new digital channels to make it faster and easier to get things done with government. 
Adam is an experienced IT professional with executive management experience in large IT and architecture teams, with a strong focus on strategy and outcomes.  
He believes technology should be customer-focused, product-centric, scalable, reliable and supported by a modern cloud-based architecture and a strong industrialised delivery capability. These are the principles he’s building into Service Victoria’s existing ICT strategy to ensure Victoria’s dedicated customer service agency continues to be at the forefront of modern public service delivery. 
Adam brings a breadth of industry experience to Service Victoria, with previous technology executive roles at ANZ, Coles Financial Services and Target Australia.


Day 2 @ 10:35

Service Victoria - A customer-centric government start-up

  • Why digital customer experience is moving fast
  • Organisation shouldn’t impact service
  • Service Victoria’s journey
last published: 03/Nov/20 22:45 GMT
last published: 03/Nov/20 22:45 GMT
last published: 03/Nov/20 22:45 GMT

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