PLENARY | TECH IN GOV 2021

This year's featured keynote speakers are:
 


Gayan Benedict, Chief Information Officer, Reserve Bank of Australia

Randall Brugeaud, Chief Executive Officer, Australian Digital Transformation Agency

Leanne Fry, Chief Innovation Officer & Chief Information Security Officer, AUSTRAC

Karl Hanmore, First Assistant Director-General Cyber Security Services, Australian Signals Directorate

Michael Hopwood, Managing Director, Customer Consulting Group

Ramez Katf, Chief Information Officer, Australian Taxation Office

Michael Pezzullo AO, Secretary, Department of Home Affairs

Robinson Roe, Managing Director APJ, OneTrust

last published: 05/Aug/21 23:55 GMT
 

Plenary, Wednesday 9 February 2022

Michael Pezzullo AO
09:10

Technology – the balance between economics and security

  • An exploration of geo-strategic technology security challenges on economic resilience
  • Critical and emerging technology, supply chain security and critical infrastructure resilience underpinning prosperity
  • The criticality of sovereign data security, cyber security and trusted identity underpinning a digital economy
Robinson Roe
09:40

Trust not Data is the new oil

  • Data has been heralded as the “new oil”, but do we Trust organisations with our Data?
  • The backlash is coming from Consumers, Regulators and Technology Changes.
  • Trust is the emerging must have Brand Value, but to build it we need to change our thinking.
Randall Brugeaud
15:50

Addressing the government’s current and future digital capabilities to improve customer service

Michael Hopwood
16:20

Deliver services that delight your stakeholders

  • Personalise interactions with effective stakeholder management
  • Increase efficiency with structured case management
  • Increase productivity with standardised workflows and business processes
last published: 06/Aug/21 00:55
 

Plenary, Thursday 10 February 2022

Ramez Katf
09:00

Delivering Continuous Improvement in the Digital User Experience

last published: 06/Aug/21 00:55
 

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