PLENARY | TECH IN GOV 2021

This year's featured keynote speakers are:
 


Gayan Benedict, Chief Information Officer, Reserve Bank of Australia

Abigail Bradshaw, Head, Australian Cyber Security Centre

Randall Brugeaud, Chief Executive Officer, Australian Digital Transformation Agency

Randall Brugeaud |  | Australian Digital Transformation Agency » speaking at Tech in Gov

Leanne Fry, Chief Innovation Officer & Chief Information Security Officer, AUSTRAC

Leanne Fry |  | AUSTRAC » speaking at Tech in Gov

Michael Hopwood, Managing Director, Customer Consulting Group

Michael Hopwood | Managing Director | Customer Consulting Group » speaking at Tech in Gov

Ramez Katf, Chief Information Officer, Australian Taxation Office

Michael Pezzullo AO, Secretary, Department of Home Affairs

Robinson Roe, Managing Director APJ, OneTrust

Robinson Roe |  | OneTrust » speaking at Tech in Gov
last published: 24/Jun/21 04:05 GMT
 

Plenary, Tuesday 10 August 2021

Michael Pezzullo AO
09:10

Technology – the balance between economics and security

  • An exploration of geo-strategic technology security challenges on economic resilience
  • Critical and emerging technology, supply chain security and critical infrastructure resilience underpinning prosperity
  • The criticality of sovereign data security, cyber security and trusted identity underpinning a digital economy
Robinson Roe
09:40

Trust not Data is the new oil

  • Data has been heralded as the “new oil”, but do we Trust organisations with our Data?
  • The backlash is coming from Consumers, Regulators and Technology Changes.
  • Trust is the emerging must have Brand Value, but to build it we need to change our thinking.
Randall Brugeaud
15:50

Addressing the government’s current and future digital capabilities to improve customer service

Michael Hopwood
16:20

Deliver services that delight your stakeholders

  • Personalise interactions with effective stakeholder management
  • Increase efficiency with structured case management
  • Increase productivity with standardised workflows and business processes
last published: 24/Jun/21 05:05
 

Plenary, Wednesday 11 August 2021

Ramez Katf
09:00

Delivering Continuous Improvement in the Digital User Experience

last published: 24/Jun/21 05:05
 

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