IDENTITY | TECH IN GOV 2021

Government agencies are facing increasing challenges as their expanded remote workforce becomes the new normal.In this environment, identity is the new perimeter and strong authentication forms the foundation for a zero trust architecture and is required to achieve Maturity Level 3 (Essential 8).Adopting a zero trust architecture is a journey not lightly taken, the use of strong authentication at the outset provides a number of benefits. However, if authentication is too difficult or cumbersome for employees to use, they will find workarounds leaving agencies vulnerable to phishing attacks and account takeovers.This session will examine some of the practicalities of:

• The journey to implementing zero trust environment
• The challenges associated with traditional authentication methods
• Why not all MFA is created equal
• The use cases for strong passwordless authentication

Service Victoria has created over 180,000 reusable digital identities and has also commenced a paper based channel allowing those who find it difficult to prove their identity online the opportunity to get a digital identity that can be reused. Hear about the journey, successes and lessons learned.