Levers of human deception

Wednesday 3 February 2021, 3:00pm AEDT – 45 minutes

The Science and Methodology Behind Social Engineering.
No matter how much security technology we purchase, we still face a fundamental security problem: people. This webinar will explore the different levers that social engineers and scam artists pull to make us more likely to do their bidding.
Join Jacqueline Jayne, KnowBe4’s Security Awareness Advocate for Australia, as she provides fun and engaging examples of mental manipulation in everyday life: from the tactics used by oily car dealers to sophisticated social engineering and online scams. Additionally, we’ll look at how to ethically use the very same levers when educating our users.
Key take-aways:
  • The Perception Vs. Reality Dilemma
  • Understanding the OODA (Observe, Orient, Decide, Act) Loop
  • How social engineers and scam artists achieve their goals by subverting OODA Loop's different components
  • How we can defend ourselves and our organisations

Hosted by



Jacqueline Jayne
Security Awareness Advocate

Jacqueline Jayne (JJ) currently serves as Security Awareness Advocate for the APAC region for KnowBe4, the world’s most popular security awareness and simulated phishing platform.

With over 20 years of experience as a conduit between people and technology, she has mastered the art of communication and influence.

Previously, JJ led a successful cybersecurity education and awareness program that changed behaviour and culture.

Her insights on the human condition and how to engage at all levels in this space are invaluable. JJ is also a renowned speaker and is giving engaging and thought-provoking talks at conferences around the world.


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