Sherisse Shelton-Smith | Smart Ticketing Manager
Govia Thameslink Railway

Sherisse Shelton-Smith, Smart Ticketing Manager, Govia Thameslink Railway

Sherisse has nine years’ experience in the passenger transport industry working in bus and rail.  She has been involved in projects with developing and introducing new ticketing schemes including barcodes and smartcards.  At Govia Thameslink Railway (GTR) she is working to improve the customer experience in smart ticketing, enabling acceptance with other train companies and developing keyGo, GTR’s account based pay-as-you-go smart ticket.


Rail Live 2019 - 5th March @ 14:00

Implementing integrated ticketing systems on a regional scale

  • Evaluate the business case for updating ticket offerings to an integrated system
  • Overcoming the challenges of legacy technology when implementing multimodal tickets
  • Predicting how these technologies will further evolve in the future
last published: 20/Feb/19 11:15 GMT

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