Gordon has worked in the public sector side of passenger transport for 38 years, holding senior positions in both local authority and in central government. During that time he has built up extensive close relationships with many senior people across all the public transport modes, and with most elements of the smart ticketing and payment supply chain, spanning policy, strategy and delivery. He has delivered, and continues to manage, one of the largest ITSO schemes in the UK. His strengths include a high level of commercial acumen, alongside the core public sector skill set around audit, risk and governance, and – most of all – a consistent track record of delivery achieved on time and on budget.