PAYMENTS


PAYMENTS


As payment technologies are changing quickly, join us for our payments summit to understand how you can optimise seamless payments in your network to make it easier for customers to book with you and See agenda

 

 

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AGENDA

 

 

 

PAYMENTS, Tuesday 3 December 2019

12:00

Welcome Networking Lunch

OPTIMISING PAYMENT CHANNELS

Karan Suri
PAYMENTS
13:30

Improving payment channels for International customers

  • With a 40% International customer base (and growing) what are the current challenges with our payment platforms?
  • Capturing our Asian payment platforms into our website: the challenges of creating partnerships
  • Building on our Chinese New Year payments project for future developments
Gillian Gillet
PAYMENTS
13:50

The California Integrated Travel Project

  • Overcoming the challenges of interoperability and equity
  • Maximising economic opportunities in California
  • Looking to the future of integrated transport and payment tech – what are the certainties?
Panel discussion
PAYMENTS
14:10

Panel: How can transport operators future-proof payment channels?

  • How are new ticketing technologies and customer expectations affecting revenue collection?
  • Which factors should be evaluated when implementing new technologies such as contactless?
  • What are the risks to consider when it comes to frictionless tech?
15:00

Afternoon Networking Coffee

FRICTIONLESS TECH & FRAUD

Nicolas Bosmans
PAYMENTS
16:00

Fighting payment fraud whilst maintaining frictionless transactions

  • Understand the steps towards fraud detection
  • Preventing drop-off due to ‘clunky’ security measures
  • Evaluating the changing methods of fighting payment fraud in future
Inge Keur
PAYMENTS
16:30

Ticketing in Amsterdam – strategies to effectively manage large visitor numbers

  • Reducing the disruption of onboard payments to service and schedules
  • Implementing a region-wide scheme to provide new points of payment
  • Collaborating with other transport stakeholders to introduce EMV payments on a national scale
Steven Lee
PAYMENTS
17:00

Harnessing the growth of contactless in public transport

  • Evaluating the growth of contactless payments and decline of cash
  • Considering the optimum revenue collection methods for bus travel
  • Implementing contactless across our network
Steven Lee, Senior Manager - Public Transport, Land Transport Authority
17:40

Welcome Networking Drinks

last published: 13/Nov/19 16:05
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