Experience

 

Improving the rail passenger experience at every touch-point

 

About Experience


Experience explores how the rail industry can be more customer centric. Since the liberalisation of the rail market, rail operators need to see their passengers as customers to impress as competition grows.


With a focus on including digital communications, connectivity and the door to door experience as well as the commercial opportunities that these topics bring, this event helps rail operators be more customer centric in their approach.

 


With executives from commercial, marketing and digital departments joining us from some of the most forward-thinking railways, this event presents a fantastic opportunity to put your business in front of them.

 

THE OPPORTUNITY

5 Conferences

4 Workshops

2 Days

1 Event

 

Who Sponsors?

  • CRM software 
  • Mobile Technology 
  • Wi-Fi 
  • On-board catering 
  • Infotainment 
  • Marketing and communication services

Who Attends?

  • CEO
  • CCO
  • CMO
  • Head of Marketing 
  • Head of Customer Experience
  • Head of Ci & CRM 
  • Head of Online Services 
  • Customer Services Director 
  • Director of Marketing 
  • Director of E - Business 
  • Operations Director 
  • Senior Director - web and mobile

 

 

DOWNLOAD PROSPECTUS

 

Get Involved At The World Rail Festival 2018

 

To Sponsor Or Exhibit

 

Adam Hayward
Adam.Hayward@terrapinn.com
t/ +44 (0)207 092 1166

 

 

 

To Speak

 

Catriona Smith
Catriona.smith@terrapinn.com
+44 (0)207 092 1198

 

 

 

To Register

 

Tayyab Abbasi
tayyab.abbasi@terrapinn.com
+44 (0)207 092 1210