In 2008, Nicolas Bosmans joined OUI.sncf, the leading French online travel distributor for the French railway company, as a Customer Services Manager, where he developed the Travel Dispute Department followed by the development of customer services through the social networks. Nicolas is now a Fraud & Payment Manager for OUI.sncf. Previously, he worked for American Express in Card Customer Services. This is where he became interested in the whole card's life cycle. As an expert in customer services, from fraud to business travel activities. He became Head Of European Corporate Card and Business Travel Account for France and Nordic markets.