LOGIN TO THE EVENT APP
2. Click log in as a Participant on the top right
3. Enter the email you used to register for the World Passenger Festival
4. Create own password
5. Wait 15-20mins - the link will be sent to your email
- To access the platform, you have to use a recent browser such as Google Chrome or Mozilla Firefox.
- The link sent from swapcard will take you to your default browser. If this isn’t Chrome or Mozilla, you will need to right click on the link, copy the link and paste into Chrome or Mozilla browser.
- The event app is only used to access the agenda, floorplan and networking. We will not live-stream any sessions
FAQ
Swapcard: a leading app for events
Swapcard explained in 90 Seconds
Please note: Only registered attendees can access the platform. It may take up to 1 hour to complete your registration.
When the platform is ready for you to log in, you automatically receive an email from hello@swapcard.com which will take you through to the event. Please make sure this address is added to your safe sender list because you will also be notified about meeting requests etc.
Alternatively, once registered using your unique link, you can go to https://www.swapcard.com/ and click on log in as participant. It will ask you to put in your email and create your own password.
Login issues
Trouble logging in? Don't panic, there is always a solution ... please try the below:
- Make sure you try multiple browsers ( Google Chrome is preferred). Please note, Swapcard does not support IE or Edge
- Have you tried the mobile app, if your desktop version isn’t working?
- Have you tried logging in and out? It sounds cliché but it is simple and sometimes effective when Swapcard is having a temporary glitch.
- Do you keep getting the 'we have sent you an email' but you never receive it? This could be due to your company proxy/firewall settings blocking Swapcard emails. Please contact your IT department and in the meantime, send us over your personal email.
General support:
I need help setting up my profile
Please access our profile support hub to find answers for:
- How do I add a photo to my profile?
- Why am I asked "Confirm your new information"?
- How to add a bio to my profile?
- How to manage my "skills"?
- How do I add my company's page to my profile?
- How to link my social media to my profile?
- What information in my profile is accessible to other participants?
- The information on my profile is that of someone else
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Terrapinn is proud to be a member of isla.
Working together to build sustainable events