Guy Farthing | Director Of Business Development, Project Leader, Cx Initiative
TForce

Guy Farthing, Director Of Business Development, Project Leader, Cx Initiative, TForce

Appearances:



Home Delivery World 2019 Day 1 @ 14:40

Understanding every level of the delivery life cycle to cater to increased customer expectations

  • Analyzing the rapidly changing final mile landscape driven by the growth of eCommerce and increased customer expectations
  • CX initiative – Increasing focus at all levels of the delivery lifecycle to enhance the end customer experience
  • How did the CX initiative begin and what feedback has it received to date?
last published: 21/Mar/19 19:15 GMT

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