FAQ

 
 

Is the event live?
YES! We are so excited to host the event live and in-person at the Basel Congress Center, Basel, Switzerland.

 

Can I attend the event virtually or dial in? 
NO. There are a few speakers who may have to give their presentations virtually, but attendees will need to be at the event physically.

Where can I view the latest agenda?
You can still find our latest agenda by going to the website here . The most up-to-date version will also feature on our event platform, Swapcard which you'll receive the logins for in the upcoming weeks. Please note, there will be no "paper agendas" at the event, so we encourage you to download the app.

 

Will lunch be served?
We have extended the hours that food is available, it is also important to note that packaged food is for sale. You will need to buy your coffee/lunch.

 

When can I collect my event badge?
Please collect your badge from the registration desk. Your entry will be easier if you collect your badge between 4 and 6pm the day before. If arriving on the day, please allow plenty of time to collect your badge.

 

What is Swapcard?
Swapcard is our official event platform app. You will receive your login details within the next week. Once you have received your details, you must download the app and login as you will need to present your QR code at registration for your badge. 
The app will also give you the opportunity to make connections and network with other attendees. As there will be no paper agendas at the event, you can view it on the app; build your own personalised agenda by marking the sessions you are interested in.

Please note, you cannot attend the event or dial into any sessions virtually through the app. You will need to attend the event physically to participate in sessions.

 

What are the COVID-19 entrance protocols?

All participants must prove one of the following:

Proof of Covid immunity (double-vaccinated) 
Negative lateral flow test within 24 hours of arrival to the event
Negative PCR test within 72 hours of arrival to the event

 

Where can I book my accommodation?

Take a look at our accommodation page here.

 

What is the dress code?

Smart casual business attire

 

What's the address of the venue?

Congress Center Basel
Messeplatz 21 | Reception 2nd Floor
4058 Basel | Switzerland

Tel: +41 58 206 28 28